CFPB · Broad respondent spread

Getting a loan or lease

13.4K CFPB complaints · 491 companies (broad spread) · top product Vehicle loan or lease.

13.4K CFPB complaints

"Getting a loan or lease" names 491 companies (broad spread) on 13.4K filings · Capital One Financial 6.1%. Allegations, not findings.

  • Volume rank #52 of 178
  • Capital One Financial 6.1% of filings
  • Data updated June 2026
  • Broad respondent spread
13.4K
Total Complaints
491
Companies
Vehicle loan or lease
Top Product

Companies filing under "Getting a loan or lease"

# Company Complaints
1 Capital One Financial Corporation 819
2 Ally Financial Inc. 788
3 Credit Acceptance Corporation 693
4 Westlake Services, LLC 584
5 Santander Holdings USA, Inc. 568
6 Santander Consumer USA Holdings Inc. 482
7 Navy Federal Credit Union 453
8 Wells Fargo & Company 422
9 Toyota Motor Credit Corporation 411
10 Exeter Finance, LLC. 377
11 Carvana Group, LLC 364
12 Bank of America, National Association 344
13 General Motors Financial Company, Inc. 328
14 JPMorgan Chase & Co. 327
15 Hyundai Capital America 291
16 Nissan Motor Acceptance Company LLC 234
17 American Honda Finance Corp 233
18 Mercedes Benz Financial Services 218
19 Bridgecrest Acceptance Corporation 217
20 Experian Information Solutions Inc. 210
21 CarMax, Inc. 208
22 Transunion Intermediate Holdings, Inc. 206
23 Truist Financial Corporation 195
24 Global Lending Services LLC 191
25 American Credit Acceptance, LLC 166
26 Equifax, Inc. 165
27 Tesla, Inc. 162
28 Ford Motor Credit Co. 162
29 United Services Automobile Association 155
30 BMW Financial Services NA, LLC 137
31 Pentagon Federal Credit Union 128
32 TD Bank Us Holding Company 120
33 Consumer Portfolio Services, Inc. 118
34 PNC Bank N.A. 104
35 DriveTime 92
36 VW Credit 92
37 World Omni Financial Corp. 90
38 FC HoldCo LLC 88
39 U.S. Bancorp 87
40 Byrider Franchising, LLC 76
41 AC AutoPay LLC, Denver, CO Branch 73
42 OneMain Finance Corporation 72
43 United PanAm Financial Corp. 66
44 Fifth Third Financial Corporation 61
45 Pending Company Match 59
46 Stellantis Financial Services US Corp. 44
47 The Savings Group, Inc. 43
48 Huntington National Bank, the 40
49 Cig Financial LLC 39
50 Lendbuzz Inc. 39

Source: CFPB Consumer Complaint Database

"Getting a loan or lease" across a broad respondent set

"Getting a loan or lease" appears across 491 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 6.1% of these filings.

With 491 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Vehicle loan or lease". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Getting a loan or lease" (#52 of 178; 491 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread