CFPB · Lighter filing volume
Stellantis Financial Services US Corp.
1.0K CFPB complaints (light-volume third) · 46 states · top issue Improper use of your report.
Stellantis Financial Services US Corp. is in the light-volume third with 1.0K CFPB complaints (ranks #342 of 342). Timely 100% · relief 14.5% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Lighter filing volume
- +7500% filings 2021 to 2026
CFPB relief outcome brief
CCDB company stellantis-financial-services-us-corp
14.5% relief · 100% timely · 1.0K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Carvant Financial LLC (14.4% relief)
Stellantis Financial Services US Corp. closes 14.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Stellantis Financial Services US Corp. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (68/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
68 / 100 percentile-benchmarked
14.5% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
72 / 100 percentile-benchmarked
84.9% of complaints closed with an explanation to the consumer
How 1.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stellantis Financial Services US Corp. complaint mix by product
- Credit reporting 414 41.4% – 10% relief
- Vehicle loan 347 34.7% – 25% relief
- Debt collection 123 12.3% – 7% relief
- Credit reporting, 105 10.5% – 8% relief
- Payday loan, 6 0.6% – 17% relief
- Payday loan, 3 0.3% – 0% relief
- Credit card 2 0.2% – 50% relief
Lighter-volume mix: how Stellantis Financial Services US Corp.'s 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 414 |
| Vehicle loan or lease | 347 |
| Debt collection | 123 |
| Credit reporting, credit repair services, or other personal consumer reports | 105 |
| Payday loan, title loan, personal loan, or advance loan | 6 |
| Payday loan, title loan, or personal loan | 3 |
| Credit card | 2 |
| Checking or savings account | 1 |
Nationwide filing states for Stellantis Financial Services US Corp.
Top states by attributed volume, lighter-filing company
- Leading state
- TX
- 13.3% of this company's filings
Stellantis Financial Services US Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 228
- +7500% vs 2021
Volume vs. relief
Where Stellantis Financial Services US Corp. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Stellantis Financial Services US Corp. files more complaint volume than 0% of them, and closes complaints with relief more often than 74% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,001 · Closed with relief: 14.5%
Top States
| State | Complaints |
|---|---|
| TX | 133 |
| FL | 106 |
| GA | 95 |
| CA | 91 |
| IL | 55 |
| NC | 48 |
| MI | 32 |
| NY | 32 |
| AL | 32 |
| OH | 32 |
| PA | 29 |
| MD | 29 |
| NV | 25 |
| NJ | 22 |
| TN | 21 |
| MO | 21 |
| AZ | 20 |
| SC | 19 |
| LA | 16 |
| VA | 14 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 274 |
| Incorrect information on your report | 222 |
| Managing the loan or lease | 116 |
| Repossession | 77 |
| Problem with a company's investigation into an existing problem | 56 |
| Attempts to collect debt not owed | 52 |
| Getting a loan or lease | 44 |
| Problems at the end of the loan or lease | 40 |
| Took or threatened to take negative or legal action | 31 |
| Struggling to pay your loan | 26 |
| Written notification about debt | 19 |
| False statements or representation | 16 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Communication tactics | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Problem when making payments | 4 |
| Identity theft protection or other monitoring services | 2 |
| Unable to get your credit report or credit score | 2 |
| Threatened to contact someone or share information improperly | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 3 | 100% |
| 2022 | 87 | 100% |
| 2023 | 123 | 100% |
| 2024 | 223 | 100% |
| 2025 | 337 | 100% |
| 2026 | 228 | 100% |
Source: CFPB Consumer Complaint Database
Stellantis Financial Services US Corp. in the light-volume third
Stellantis Financial Services US Corp.'s 1,001 logged complaints reach a nationwide footprint - 46 states have at least one filing. Only 37.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#342 of 342).
Stellantis Financial Services US Corp. answers 100% of complaints inside the CFPB's tracked window and closes 84.9% with a written explanation. 14.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stellantis Financial Services US Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stellantis Financial Services US Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stellantis Financial Services US Corp. (#342 of 342; 100% timely; 14.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume