2026 data Public-data reference Official source

Stellantis Financial Services US Corp.

1.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.0K
Total Complaints
100%
Timely Response
0%
Disputed
14.5%
Relief Provided
46
States Active
2021
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.5%
Industry median

Share closed with monetary or non-monetary relief.

Stellantis Financial Services US Corp. complaint mix by product

Total complaints: 1.0K

Stellantis Financial Services US Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 414 complaints (41.4%), resolution 9.7% Credit reporting 41.4% Vehicle loan: 347 complaints (34.7%), resolution 24.8% Vehicle loan 34.7% Debt collection: 123 complaints (12.3%), resolution 6.5% Debt collection 12.3% Credit reporting,: 105 complaints (10.5%), resolution 7.6% Credit reporting, 10.5% Payday loan,: 6 complaints (0.6%), resolution 16.7% Payday loan,: 3 complaints (0.3%), resolution 0.0% Credit card: 2 complaints (0.2%), resolution 50.0%
  • Credit reporting 414 41.4% – 10% relief
  • Vehicle loan 347 34.7% – 25% relief
  • Debt collection 123 12.3% – 7% relief
  • Credit reporting, 105 10.5% – 8% relief
  • Payday loan, 6 0.6% – 17% relief
  • Payday loan, 3 0.3% – 0% relief
  • Credit card 2 0.2% – 50% relief

How Stellantis Financial Services US Corp.'s 1.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 414
Vehicle loan or lease 347
Debt collection 123
Credit reporting, credit repair services, or other personal consumer reports 105
Payday loan, title loan, personal loan, or advance loan 6
Payday loan, title loan, or personal loan 3
Credit card 2
Checking or savings account 1

Top States

State Complaints
TX 133
FL 106
GA 95
CA 91
IL 55
NC 48
MI 32
NY 32
AL 32
OH 32
PA 29
MD 29
NV 25
NJ 22
TN 21
MO 21
AZ 20
SC 19
LA 16
VA 14

Top Issues

Issue Complaints
Improper use of your report 274
Incorrect information on your report 222
Managing the loan or lease 116
Repossession 77
Problem with a company's investigation into an existing problem 56
Attempts to collect debt not owed 52
Getting a loan or lease 44
Problems at the end of the loan or lease 40
Took or threatened to take negative or legal action 31
Struggling to pay your loan 26
Written notification about debt 19
False statements or representation 16
Problem with a credit reporting company's investigation into an existing problem 8
Communication tactics 4
Credit monitoring or identity theft protection services 4
Problem when making payments 4
Identity theft protection or other monitoring services 2
Unable to get your credit report or credit score 2
Threatened to contact someone or share information improperly 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2021 3 100%
2022 87 100%
2023 123 100%
2024 223 100%
2025 337 100%
2026 228 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Stellantis Financial Services US Corp.

Stellantis Financial Services US Corp.'s 1,001 logged complaints reach a nationwide footprint - 46 states have at least one filing on record. Only 37.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2021 through 2026-06-25.

Stellantis Financial Services US Corp. answers 100% of complaints inside the CFPB's tracked window and closes 84.9% with a written explanation. 14.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stellantis Financial Services US Corp..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Stellantis Financial Services US Corp. have?

1,001, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Stellantis Financial Services US Corp. respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Stellantis Financial Services US Corp.?

"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.