CFPB · Lighter filing volume

Stellantis Financial Services US Corp.

1.0K CFPB complaints (light-volume third) · 46 states · top issue Improper use of your report.

1.0K CFPB complaints

Stellantis Financial Services US Corp. is in the light-volume third with 1.0K CFPB complaints (ranks #342 of 342). Timely 100% · relief 14.5% · top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Volume rank #342 of 342
  • Lighter filing volume
  • +7500% filings 2021 to 2026

CFPB relief outcome brief

CCDB company stellantis-financial-services-us-corp

14.5% relief · 100% timely · 1.0K filings · Credit reporting or other personal consumer reports

Nearest relief peer: Carvant Financial LLC (14.4% relief)

Stellantis Financial Service…14.5%GLA Collection Company, Inc.0.6%Delbert Services0%First National Collection Bu…0%Social Finance, Inc.2.5%
Closed-with-relief % among Stellantis Financial Services US Corp. and nearest filing-volume peers

Stellantis Financial Services US Corp. closes 14.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 1.0K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 14.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Stellantis Financial Services US Corp. complaint mix by product

Total complaints: 1.0K

Stellantis Financial Services US Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 414 complaints (41.4%), resolution 9.7% Credit reporting 41.4% Vehicle loan: 347 complaints (34.7%), resolution 24.8% Vehicle loan 34.7% Debt collection: 123 complaints (12.3%), resolution 6.5% Debt collection 12.3% Credit reporting,: 105 complaints (10.5%), resolution 7.6% Credit reporting, 10.5% Payday loan,: 6 complaints (0.6%), resolution 16.7% Payday loan,: 3 complaints (0.3%), resolution 0.0% Credit card: 2 complaints (0.2%), resolution 50.0%
  • Credit reporting 414 41.4% 10% relief
  • Vehicle loan 347 34.7% 25% relief
  • Debt collection 123 12.3% 7% relief
  • Credit reporting, 105 10.5% 8% relief
  • Payday loan, 6 0.6% 17% relief
  • Payday loan, 3 0.3% 0% relief
  • Credit card 2 0.2% 50% relief

Lighter-volume mix: how Stellantis Financial Services US Corp.'s 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 414
Vehicle loan or lease 347
Debt collection 123
Credit reporting, credit repair services, or other personal consumer reports 105
Payday loan, title loan, personal loan, or advance loan 6
Payday loan, title loan, or personal loan 3
Credit card 2
Checking or savings account 1

Nationwide filing states for Stellantis Financial Services US Corp.

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
TX
13.3% of this company's filings
TX133FL106GA95CA91IL55NC48MI32NY32

Stellantis Financial Services US Corp. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
228
+7500% vs 2021
0100200300400 202120222023202420252026 228

Top States

State Complaints
TX 133
FL 106
GA 95
CA 91
IL 55
NC 48
MI 32
NY 32
AL 32
OH 32
PA 29
MD 29
NV 25
NJ 22
TN 21
MO 21
AZ 20
SC 19
LA 16
VA 14

Top Issues

Issue Complaints
Improper use of your report 274
Incorrect information on your report 222
Managing the loan or lease 116
Repossession 77
Problem with a company's investigation into an existing problem 56
Attempts to collect debt not owed 52
Getting a loan or lease 44
Problems at the end of the loan or lease 40
Took or threatened to take negative or legal action 31
Struggling to pay your loan 26
Written notification about debt 19
False statements or representation 16
Problem with a credit reporting company's investigation into an existing problem 8
Communication tactics 4
Credit monitoring or identity theft protection services 4
Problem when making payments 4
Identity theft protection or other monitoring services 2
Unable to get your credit report or credit score 2
Threatened to contact someone or share information improperly 1
Managing an account 1

Yearly Trend

Year Complaints Timely
2021 3 100%
2022 87 100%
2023 123 100%
2024 223 100%
2025 337 100%
2026 228 100%

Source: CFPB Consumer Complaint Database

Stellantis Financial Services US Corp. in the light-volume third

Stellantis Financial Services US Corp.'s 1,001 logged complaints reach a nationwide footprint - 46 states have at least one filing. Only 37.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#342 of 342).

Stellantis Financial Services US Corp. answers 100% of complaints inside the CFPB's tracked window and closes 84.9% with a written explanation. 14.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stellantis Financial Services US Corp..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Stellantis Financial Services US Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Stellantis Financial Services US Corp. (#342 of 342; 100% timely; 14.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume