CFPB · Narrative-heavy record
The Savings Group, Inc.
134 CFPB complaints · 58.2% with narratives · top issue Improper use of your report.
The Savings Group, Inc.: 58.2% of 134 filings include consumer narratives. Timely 100% · relief 2.2% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- -22.7% filings 2022 to 2026
CFPB relief outcome brief
CCDB company the-savings-group-inc
2.2% relief · 100% timely · 134 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Cooley Enterprises Inc (2.2% relief)
The Savings Group, Inc. closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Savings Group, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (10/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
10 / 100 percentile-benchmarked
2.2% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.8% of complaints closed with an explanation to the consumer
Most of The Savings Group, Inc.'s 134 filings include narrative text
58.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Savings Group, Inc. complaint mix by product
- Vehicle loan 62 46.3% – 5% relief
- Credit reporting 46 34.3% – 0% relief
- Credit reporting, 25 18.7% – 0% relief
- Debt collection 1 0.7% – 0% relief
How The Savings Group, Inc.'s 134 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 62 |
| Credit reporting or other personal consumer reports | 46 |
| Credit reporting, credit repair services, or other personal consumer reports | 25 |
| Debt collection | 1 |
Where The Savings Group, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 14.9% of this company's filings
The Savings Group, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 17
- -22.7% vs 2022
Top States
| State | Complaints |
|---|---|
| FL | 20 |
| CA | 19 |
| TX | 14 |
| PA | 7 |
| NJ | 6 |
| NY | 6 |
| GA | 5 |
| AZ | 5 |
| TN | 4 |
| SC | 4 |
| OH | 4 |
| MD | 4 |
| MO | 3 |
| MI | 3 |
| OK | 3 |
| VA | 3 |
| WI | 3 |
| CT | 3 |
| NC | 3 |
| IL | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 63 |
| Getting a loan or lease | 43 |
| Problems at the end of the loan or lease | 8 |
| Incorrect information on your report | 6 |
| Managing the loan or lease | 4 |
| Repossession | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Identity theft protection or other monitoring services | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Attempts to collect debt not owed | 1 |
| Unable to get your credit report or credit score | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 22 | 100% |
| 2023 | 28 | 100% |
| 2024 | 15 | 100% |
| 2025 | 52 | 100% |
| 2026 | 17 | 100% |
Source: CFPB Consumer Complaint Database
The Savings Group, Inc.'s narrative-rich complaint ledger
The Savings Group, Inc.'s 134 logged complaints stay concentrated: only 29 states show a filing. 58.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-23.
The Savings Group, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Savings Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Savings Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 134.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Savings Group, Inc. (100% timely; 2.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record