Total complaints
408
Filed since 2019
408 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
408 consumer complaints filed with the CFPB
This profile shows Tesla, Inc.'s complaint history from CFPB public records. 408 consumers have filed complaints since 2019. The company has a 90.4% timely response rate and has provided relief in 0% of cases.
Total complaints
408
Filed since 2019
Timely response
90.4%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Tesla, Inc.'s 408 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 244 |
| Credit reporting or other personal consumer reports | 46 |
| Credit reporting, credit repair services, or other personal consumer reports | 40 |
| Debt collection | 26 |
| Payday loan, title loan, or personal loan | 16 |
| Payday loan, title loan, personal loan, or advance loan | 11 |
| Money transfer, virtual currency, or money service | 7 |
| Checking or savings account | 6 |
| Credit card | 6 |
| Mortgage | 3 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| CA | 135 |
| FL | 52 |
| TX | 27 |
| IL | 20 |
| NJ | 18 |
| NY | 17 |
| MD | 14 |
| GA | 10 |
| AZ | 10 |
| WA | 9 |
| MA | 8 |
| OH | 7 |
| PA | 6 |
| NC | 6 |
| VA | 6 |
| MO | 5 |
| CO | 5 |
| DC | 4 |
| MI | 4 |
| MN | 4 |
| Issue | Complaints |
|---|---|
| Getting a loan or lease | 98 |
| Managing the loan or lease | 67 |
| Problems at the end of the loan or lease | 51 |
| Improper use of your report | 48 |
| Incorrect information on your report | 32 |
| Repossession | 18 |
| Attempts to collect debt not owed | 11 |
| Charged fees or interest you didn't expect | 8 |
| Problem when making payments | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Problem with a purchase shown on your statement | 6 |
| Problem with additional add-on products or services | 5 |
| Took or threatened to take negative or legal action | 5 |
| Other transaction problem | 4 |
| False statements or representation | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Problem with the payoff process at the end of the loan | 4 |
| Problem with a lender or other company charging your account | 3 |
| Managing an account | 3 |
| Unable to get your credit report or credit score | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 5 | 100% |
| 2020 | 27 | 100% |
| 2021 | 31 | 100% |
| 2022 | 51 | 98% |
| 2023 | 59 | 100% |
| 2024 | 66 | 92.4% |
| 2025 | 113 | 81.4% |
| 2026 | 56 | 78.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Tesla, Inc. has accumulated 408 consumer complaints in the CFPB public database, with filings active across 43 U.S. states. Of those submissions, 133 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Tesla, Inc. reports a 90.4% timely-response rate and has closed 93.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Getting a loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Tesla, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Tesla, Inc. has received 408 consumer complaints filed with the Consumer Financial Protection Bureau.
Tesla, Inc. has a 90.4% timely response rate to CFPB complaints.
The most common issue reported against Tesla, Inc. is "Getting a loan or lease" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.