CFPB · Narrative-heavy record

Tesla, Inc.

677 CFPB complaints · 54.1% with narratives · top issue Getting a loan or lease.

677 CFPB complaints

Tesla, Inc.: 54.1% of 677 filings include consumer narratives. Timely 86.6% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.

  • Narrative-heavy record
  • +1542.9% filings 2019 to 2026

CFPB relief outcome brief

CCDB company tesla-inc

0% relief · 86.6% timely · 677 filings · Vehicle loan or lease

Nearest relief peer: BMW Financial Services NA, LLC (0% relief)

Tesla, Inc. (this)0%Asset Management Outsourcing…0%Albert Corporation0.6%RS Clark and Associates, Inc.1.3%Performant Financial Corpora…25.1%
Closed-with-relief % among Tesla, Inc. and nearest filing-volume peers

Tesla, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Tesla, Inc.'s 677 filings include narrative text

54.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 86.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Tesla, Inc. complaint mix by product

Total complaints: 677

Tesla, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 677 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 419 complaints (64.9%), resolution 0.0% Vehicle loan 64.9% Credit reporting: 65 complaints (10.1%), resolution 0.0% Credit reporting 10.1% Credit reporting,: 52 complaints (8.0%), resolution 0.0% Credit reporting, 8.0% Debt collection: 45 complaints (7.0%), resolution 0.0% Debt collection 7.0% Payday loan,: 24 complaints (3.7%), resolution 0.0% Payday loan,: 24 complaints (3.7%), resolution 0.0% Money transfer,: 17 complaints (2.6%), resolution 0.0%
  • Vehicle loan 419 64.9% 0% relief
  • Credit reporting 65 10.1% 0% relief
  • Credit reporting, 52 8.0% 0% relief
  • Debt collection 45 7.0% 0% relief
  • Payday loan, 24 3.7% 0% relief
  • Payday loan, 24 3.7% 0% relief
  • Money transfer, 17 2.6% 0% relief

How Tesla, Inc.'s 677 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 419
Credit reporting or other personal consumer reports 65
Credit reporting, credit repair services, or other personal consumer reports 52
Debt collection 45
Payday loan, title loan, personal loan, or advance loan 24
Payday loan, title loan, or personal loan 24
Money transfer, virtual currency, or money service 17
Credit card 13
Checking or savings account 8
Mortgage 4
Prepaid card 2
Debt or credit management 2
Credit card or prepaid card 2

Nationwide filing states for Tesla, Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
32.1% of this company's filings
CA217FL88TX42NJ34NY31IL27MD23AZ19

Tesla, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
115
+1542.9% vs 2019
050100150200250 20192020202120222023202420252026 115

Top States

State Complaints
CA 217
FL 88
TX 42
NJ 34
NY 31
IL 27
MD 23
AZ 19
MA 16
GA 16
WA 15
NC 13
VA 12
PA 11
OH 10
CO 8
MO 7
MN 7
NV 6
MI 6

Top Issues

Issue Complaints
Getting a loan or lease 162
Managing the loan or lease 114
Problems at the end of the loan or lease 91
Improper use of your report 64
Incorrect information on your report 44
Repossession 32
Attempts to collect debt not owed 18
Charged fees or interest you didn't expect 15
Took or threatened to take negative or legal action 12
Problem when making payments 11
Problem with the payoff process at the end of the loan 9
Problem with a credit reporting company's investigation into an existing problem 9
Problem with additional add-on products or services 8
Problem with a company's investigation into an existing problem 8
Unable to get your credit report or credit score 6
Other transaction problem 6
Other features, terms, or problems 6
Problem with a purchase shown on your statement 6
False statements or representation 6
Struggling to pay your loan 5

Yearly Trend

Year Complaints Timely
2019 7 100%
2020 35 100%
2021 45 100%
2022 74 97.3%
2023 90 100%
2024 112 92%
2025 199 80.9%
2026 115 63.5%

Source: CFPB Consumer Complaint Database

Tesla, Inc.'s narrative-rich complaint ledger

Tesla, Inc.'s 677 logged complaints reach a nationwide footprint - 45 states have at least one filing. 54.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-25.

Tesla, Inc. answers 86.6% of complaints inside the CFPB's tracked window and closes 93.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Getting a loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tesla, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Tesla, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Tesla, Inc. (86.6% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record