Cig Financial LLC
563 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cig Financial LLC complaint mix by product
- Credit reporting 215 38.3% – 0% relief
- Vehicle loan 182 32.4% – 1% relief
- Debt collection 84 14.9% – 0% relief
- Credit reporting, 65 11.6% – 2% relief
- Consumer Loan 13 2.3% – 62% relief
- Money transfer, 2 0.4% – 0% relief
- Debt or 1 0.2% – 0% relief
How Cig Financial LLC's 563 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 215 |
| Vehicle loan or lease | 182 |
| Debt collection | 84 |
| Credit reporting, credit repair services, or other personal consumer reports | 65 |
| Consumer Loan | 13 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 148 |
| FL | 111 |
| TX | 106 |
| GA | 38 |
| NV | 31 |
| AZ | 24 |
| SC | 14 |
| NC | 13 |
| CO | 11 |
| MD | 10 |
| TN | 8 |
| LA | 8 |
| WA | 7 |
| AL | 7 |
| OH | 5 |
| IL | 3 |
| WI | 3 |
| MO | 2 |
| VA | 2 |
| MA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 128 |
| Incorrect information on your report | 101 |
| Managing the loan or lease | 60 |
| Repossession | 45 |
| Getting a loan or lease | 39 |
| Problem with a company's investigation into an existing problem | 33 |
| Attempts to collect debt not owed | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 26 |
| Took or threatened to take negative or legal action | 21 |
| Problems at the end of the loan or lease | 15 |
| Written notification about debt | 13 |
| Struggling to pay your loan | 10 |
| False statements or representation | 8 |
| Communication tactics | 7 |
| Problems when you are unable to pay | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with fraud alerts or security freezes | 4 |
| Threatened to contact someone or share information improperly | 2 |
| Taking out the loan or lease | 2 |
| Other service problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 8 | 100% |
| 2016 | 8 | 100% |
| 2017 | 5 | 100% |
| 2018 | 9 | 77.8% |
| 2019 | 8 | 100% |
| 2020 | 8 | 100% |
| 2021 | 17 | 100% |
| 2022 | 49 | 100% |
| 2023 | 46 | 100% |
| 2024 | 90 | 100% |
| 2025 | 225 | 100% |
| 2026 | 90 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cig Financial LLC
Cig Financial LLC's 563 logged complaints stay concentrated: only 29 states show a filing on record. 41.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-15.
Cig Financial LLC answers 99.6% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cig Financial LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cig Financial LLC have?
563, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Cig Financial LLC respond to complaints on time?
99.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Cig Financial LLC?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.