CFPB · Narrative-heavy record
Cig Financial LLC
563 CFPB complaints · 41.7% with narratives · top issue Improper use of your report.
Cig Financial LLC: 41.7% of 563 filings include consumer narratives. Timely 99.6% · relief 2% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- +1025% filings 2015 to 2026
CFPB relief outcome brief
CCDB company cig-financial-llc
2% relief · 99.6% timely · 563 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: First Help Financial, LLC (2% relief)
Cig Financial LLC closes 2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cig Financial LLC's 563 filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cig Financial LLC complaint mix by product
- Credit reporting 215 38.3% – 0% relief
- Vehicle loan 182 32.4% – 1% relief
- Debt collection 84 14.9% – 0% relief
- Credit reporting, 65 11.6% – 2% relief
- Consumer Loan 13 2.3% – 62% relief
- Money transfer, 2 0.4% – 0% relief
- Debt or 1 0.2% – 0% relief
How Cig Financial LLC's 563 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 215 |
| Vehicle loan or lease | 182 |
| Debt collection | 84 |
| Credit reporting, credit repair services, or other personal consumer reports | 65 |
| Consumer Loan | 13 |
| Money transfer, virtual currency, or money service | 2 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Where Cig Financial LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 26.3% of this company's filings
Cig Financial LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 90
- +1025% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 148 |
| FL | 111 |
| TX | 106 |
| GA | 38 |
| NV | 31 |
| AZ | 24 |
| SC | 14 |
| NC | 13 |
| CO | 11 |
| MD | 10 |
| TN | 8 |
| LA | 8 |
| WA | 7 |
| AL | 7 |
| OH | 5 |
| IL | 3 |
| WI | 3 |
| MO | 2 |
| VA | 2 |
| MA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 128 |
| Incorrect information on your report | 101 |
| Managing the loan or lease | 60 |
| Repossession | 45 |
| Getting a loan or lease | 39 |
| Problem with a company's investigation into an existing problem | 33 |
| Attempts to collect debt not owed | 30 |
| Problem with a credit reporting company's investigation into an existing problem | 26 |
| Took or threatened to take negative or legal action | 21 |
| Problems at the end of the loan or lease | 15 |
| Written notification about debt | 13 |
| Struggling to pay your loan | 10 |
| False statements or representation | 8 |
| Communication tactics | 7 |
| Problems when you are unable to pay | 5 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with fraud alerts or security freezes | 4 |
| Threatened to contact someone or share information improperly | 2 |
| Taking out the loan or lease | 2 |
| Other service problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 8 | 100% |
| 2016 | 8 | 100% |
| 2017 | 5 | 100% |
| 2018 | 9 | 77.8% |
| 2019 | 8 | 100% |
| 2020 | 8 | 100% |
| 2021 | 17 | 100% |
| 2022 | 49 | 100% |
| 2023 | 46 | 100% |
| 2024 | 90 | 100% |
| 2025 | 225 | 100% |
| 2026 | 90 | 100% |
Source: CFPB Consumer Complaint Database
Cig Financial LLC's narrative-rich complaint ledger
Cig Financial LLC's 563 logged complaints stay concentrated: only 29 states show a filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-15.
Cig Financial LLC answers 99.6% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cig Financial LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cig Financial LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 563.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cig Financial LLC (99.6% timely; 2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record