Repossession

13.1K consumer complaints across 508 companies

This page tracks consumer complaints about "Repossession" filed with the CFPB. 13,131 complaints mention this issue across 508 companies. The most affected product category is "Vehicle loan or lease".

13.1K
Total Complaints
508
Companies
Vehicle loan or lease
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Westlake Services, LLC 1.1K
2 Santander Holdings USA, Inc. 1.1K
3 Credit Acceptance Corporation 1.0K
4 Ally Financial Inc. 723
5 Bridgecrest Acceptance Corporation 708
6 Capital One Financial Corporation 566
7 Exeter Finance, LLC. 444
8 Wells Fargo & Company 417
9 Toyota Motor Credit Corporation 361
10 General Motors Financial Company, Inc. 303
11 American Credit Acceptance, LLC 297
12 Global Lending Services LLC 294
13 Hyundai Capital America 250
14 Navy Federal Credit Union 202
15 Transunion Intermediate Holdings, Inc. 202
16 Nissan Motor Acceptance Company LLC 192
17 JPMorgan Chase & Co. 192
18 American Honda Finance Corp 188
19 Truist Financial Corporation 185
20 Experian Information Solutions Inc. 176
21 Mercedes Benz Financial Services 174
22 CarMax, Inc. 172
23 Equifax, Inc. 166
24 FC HoldCo LLC 159
25 Consumer Portfolio Services, Inc. 128
26 Byrider Franchising, LLC 110
27 United PanAm Financial Corp. 110
28 Ford Motor Credit Co. 102
29 Americas Car-Mart, Inc. 95
30 Bank of America, National Association 94
31 World Omni Financial Corp. 91
32 TD Bank Us Holding Company 89
33 BMW Financial Services NA, LLC 81
34 Stellantis Financial Services US Corp. 77
35 Larry H. Miller Group of Companies 72
36 OneMain Finance Corporation 71
37 VW Credit 70
38 Fifth Third Financial Corporation 54
39 Pentagon Federal Credit Union 52
40 Lobel Financial Corporation 49
41 Pending Company Match 47
42 Cig Financial LLC 45
43 CL Holdings LLC 42
44 Veros Credit, LLC 41
45 DriveTime 37
46 United Services Automobile Association 36
47 PNC Bank N.A. 35
48 CCF Intermediate Holdings LLC 35
49 Lendbuzz Inc. 34
50 CCM Finance LLC 33

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Repossession" Complaints

The CFPB public record contains 13,131 consumer complaints tagged with the issue "Repossession", distributed across 508 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 508 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Repossession" is raised is "Vehicle loan or lease". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Repossession" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Repossession", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.