CFPB · Lighter filing volume

Alliant Credit Union

1.3K CFPB complaints (light-volume third) · 49 states · top issue Managing an account.

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1.3K CFPB complaints

Alliant Credit Union is in the light-volume third with 1.3K CFPB complaints (ranks #287 of 342). Timely 99.8% · relief 12.7% · top product Checking or savings account. Allegations, not findings.

  • Lighter filing volume
  • +15000% filings 2018 to 2026

CFPB relief outcome brief

CCDB company alliant-credit-union

12.7% relief · 99.8% timely · 1.3K filings · Checking or savings account

Same-product relief peers

Nearest relief peer: PNC Bank N.A. (12.3% relief)

Alliant Credit Union (this)12.7%Blackhawk Network HoldingsInc.23.7%Trident Asset Management,L.L.C.23.8%The Outsource Group, Inc0.2%R & B Corporation of Virginia2.1%
Closed-with-relief % among Alliant Credit Union and nearest filing-volume peers

Alliant Credit Union closes 12.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Alliant Credit Union scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (59/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

75 /100 grade B

Relief provided

59 / 100 percentile-benchmarked

12.7% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

99.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

75 / 100 percentile-benchmarked

86.5% of complaints closed with an explanation to the consumer

How 1.3K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Alliant Credit Union complaint mix by product

Total complaints: 1.3K

Alliant Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 386 complaints (32.2%), resolution 17.1% Checking or 32.2% Credit reporting: 178 complaints (14.9%), resolution 2.2% Credit reporting 14.9% Credit card: 145 complaints (12.1%), resolution 23.4% Credit card 12.1% Credit reporting,: 133 complaints (11.1%), resolution 7.5% Credit reporting, 11.1% Mortgage: 125 complaints (10.4%), resolution 12.0% Mortgage 10.4% Vehicle loan: 120 complaints (10.0%), resolution 8.3% Vehicle loan 10.0% Credit card: 110 complaints (9.2%), resolution 21.8% Credit card 9.2%
  • Checking or 386 32.2% – 17% relief
  • Credit reporting 178 14.9% – 2% relief
  • Credit card 145 12.1% – 23% relief
  • Credit reporting, 133 11.1% – 8% relief
  • Mortgage 125 10.4% – 12% relief
  • Vehicle loan 120 10.0% – 8% relief
  • Credit card 110 9.2% – 22% relief

Lighter-volume mix: how Alliant Credit Union's 1.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Checking or savings account 386
Credit reporting or other personal consumer reports 178
Credit card or prepaid card 145
Credit reporting, credit repair services, or other personal consumer reports 133
Mortgage 125
Vehicle loan or lease 120
Credit card 110
Debt collection 71
Money transfer, virtual currency, or money service 24
Payday loan, title loan, personal loan, or advance loan 20
Payday loan, title loan, or personal loan 14
Student loan 2
Debt or credit management 1

Nationwide filing states for Alliant Credit Union

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
CA
17% of this company's filings
CA226IL128FL127TX117NY71GA58CO49AZ49

Alliant Credit Union rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
151
+15000% vs 2018
0100200300 201820192020202120222023202420252026 151

Volume vs. relief

Where Alliant Credit Union sits on volume vs. relief

Among the 342 companies large enough to be indexed on PlainComplaint, Alliant Credit Union files more complaint volume than 16% of them, and closes complaints with relief more often than 70% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.

Alliant Credit Union vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile. 2×2 strategic matrix plotting 30 entities by Volume percentile (X) and Relief percentile (Y), with a crosshair dividing the plot into four quadrants. High volume, high reliefLow volume, high reliefHigh volume, low reliefLow volume, low relief 020406080 020406080100 Volume percentile Relief percentile
Alliant Credit Union vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile.

Total complaints: 1,329 · Closed with relief: 12.7%

Top States

State Complaints
CA 226
IL 128
FL 127
TX 117
NY 71
GA 58
CO 49
AZ 49
NJ 36
MI 36
NC 33
PA 33
VA 32
NV 27
MD 21
OH 20
SC 19
MA 18
MN 16
LA 16

Top Issues

Issue Complaints
Managing an account 225
Incorrect information on your report 164
Improper use of your report 119
Problem with a purchase shown on your statement 69
Trouble during payment process 65
Opening an account 60
Closing an account 56
Managing the loan or lease 53
Other features, terms, or problems 49
Getting a credit card 42
Getting a loan or lease 35
Problem with a company's investigation into an existing problem 33
Problem with a lender or other company charging your account 32
Fees or interest 30
Attempts to collect debt not owed 27
Problem with a credit reporting company's investigation into an existing problem 23
Applying for a mortgage or refinancing an existing mortgage 23
Took or threatened to take negative or legal action 22
Struggling to pay mortgage 20
Problem when making payments 18

Yearly Trend

Year Complaints Timely
2018 1 100%
2019 76 100%
2020 115 99.1%
2021 147 100%
2022 147 100%
2023 190 100%
2024 245 99.6%
2025 257 100%
2026 151 100%

Source: CFPB Consumer Complaint Database

Alliant Credit Union in the light-volume third

Alliant Credit Union's 1,329 logged complaints reach a nationwide footprint - 49 states have at least one filing. Only 39.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2026-06-24. Volume lands in the lightest third of the indexed company corpus (#287 of 342).

Alliant Credit Union answers 99.8% of complaints inside the CFPB's tracked window and closes 86.5% with a written explanation. 12.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alliant Credit Union.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Alliant Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 1.3K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Alliant Credit Union (#287 of 342; 99.8% timely; 12.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume