Alliant Credit Union
1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Alliant Credit Union complaint mix by product
- Checking or 386 32.2% – 17% relief
- Credit reporting 178 14.9% – 2% relief
- Credit card 145 12.1% – 23% relief
- Credit reporting, 133 11.1% – 8% relief
- Mortgage 125 10.4% – 12% relief
- Vehicle loan 120 10.0% – 8% relief
- Credit card 110 9.2% – 22% relief
How Alliant Credit Union's 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 386 |
| Credit reporting or other personal consumer reports | 178 |
| Credit card or prepaid card | 145 |
| Credit reporting, credit repair services, or other personal consumer reports | 133 |
| Mortgage | 125 |
| Vehicle loan or lease | 120 |
| Credit card | 110 |
| Debt collection | 71 |
| Money transfer, virtual currency, or money service | 24 |
| Payday loan, title loan, personal loan, or advance loan | 20 |
| Payday loan, title loan, or personal loan | 14 |
| Student loan | 2 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 226 |
| IL | 128 |
| FL | 127 |
| TX | 117 |
| NY | 71 |
| GA | 58 |
| CO | 49 |
| AZ | 49 |
| NJ | 36 |
| MI | 36 |
| NC | 33 |
| PA | 33 |
| VA | 32 |
| NV | 27 |
| MD | 21 |
| OH | 20 |
| SC | 19 |
| MA | 18 |
| MN | 16 |
| LA | 16 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 225 |
| Incorrect information on your report | 164 |
| Improper use of your report | 119 |
| Problem with a purchase shown on your statement | 69 |
| Trouble during payment process | 65 |
| Opening an account | 60 |
| Closing an account | 56 |
| Managing the loan or lease | 53 |
| Other features, terms, or problems | 49 |
| Getting a credit card | 42 |
| Getting a loan or lease | 35 |
| Problem with a company's investigation into an existing problem | 33 |
| Problem with a lender or other company charging your account | 32 |
| Fees or interest | 30 |
| Attempts to collect debt not owed | 27 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Applying for a mortgage or refinancing an existing mortgage | 23 |
| Took or threatened to take negative or legal action | 22 |
| Struggling to pay mortgage | 20 |
| Problem when making payments | 18 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 76 | 100% |
| 2020 | 115 | 99.1% |
| 2021 | 147 | 100% |
| 2022 | 147 | 100% |
| 2023 | 190 | 100% |
| 2024 | 245 | 99.6% |
| 2025 | 257 | 100% |
| 2026 | 151 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Alliant Credit Union
Alliant Credit Union's 1,329 logged complaints reach a nationwide footprint - 49 states have at least one filing on record. Only 39.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2018 through 2026-06-24.
Alliant Credit Union answers 99.8% of complaints inside the CFPB's tracked window and closes 86.5% with a written explanation. 12.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Alliant Credit Union.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Alliant Credit Union have?
1,329, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Alliant Credit Union respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Alliant Credit Union?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.