2026 data Public-data reference. official source

ALLIANT CREDIT UNION

1.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.0K consumer complaints filed with the CFPB

This profile shows ALLIANT CREDIT UNION's complaint history from CFPB public records. 1,000 consumers have filed complaints since 2019. The company has a 99.8% timely response rate and has provided relief in 11.8% of cases.

1.0K
Total Complaints
99.8%
Timely Response
0%
Disputed
11.8%
Relief Provided
47
States Active
2019
Since

Total complaints

1.0K

Filed since 2019

Timely response

99.8%

CFPB-tracked response window

Relief rate

11.8%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.8%
Industry median

Share closed with monetary or non-monetary relief.

ALLIANT CREDIT UNION complaint mix by product

Total complaints: 1.0K

ALLIANT CREDIT UNION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 303 complaints (33.8%), resolution 17.2% Checking or 33.8% Credit reporting: 132 complaints (14.7%), resolution 2.3% Credit reporting 14.7% Credit reporting,: 115 complaints (12.8%), resolution 6.1% Credit reporting, 12.8% Credit card: 112 complaints (12.5%), resolution 21.4% Credit card 12.5% Mortgage: 87 complaints (9.7%), resolution 9.2% Mortgage 9.7% Vehicle loan: 78 complaints (8.7%), resolution 11.5% Vehicle loan 8.7% Credit card: 69 complaints (7.7%), resolution 18.8% Credit card 7.7%
  • Checking or 303 33.8% – 17% relief
  • Credit reporting 132 14.7% – 2% relief
  • Credit reporting, 115 12.8% – 6% relief
  • Credit card 112 12.5% – 21% relief
  • Mortgage 87 9.7% – 9% relief
  • Vehicle loan 78 8.7% – 12% relief
  • Credit card 69 7.7% – 19% relief

How ALLIANT CREDIT UNION's 1.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 303
Credit reporting or other personal consumer reports 132
Credit reporting, credit repair services, or other personal consumer reports 115
Credit card or prepaid card 112
Mortgage 87
Vehicle loan or lease 78
Credit card 69
Debt collection 58
Payday loan, title loan, personal loan, or advance loan 17
Money transfer, virtual currency, or money service 13
Payday loan, title loan, or personal loan 13
Student loan 2
Debt or credit management 1

Top States

State Complaints
CA 176
IL 101
FL 94
TX 88
NY 57
GA 41
AZ 40
CO 30
VA 26
NC 25
MI 25
PA 25
NJ 23
NV 22
MD 18
OH 16
LA 14
MA 13
MN 12
SC 11

Top Issues

Issue Complaints
Managing an account 182
Incorrect information on your report 129
Improper use of your report 99
Opening an account 48
Trouble during payment process 46
Closing an account 41
Problem with a purchase shown on your statement 39
Managing the loan or lease 35
Getting a credit card 34
Other features, terms, or problems 34
Attempts to collect debt not owed 23
Problem with a company's investigation into an existing problem 22
Fees or interest 22
Problem with a lender or other company charging your account 21
Problem with a credit reporting company's investigation into an existing problem 21
Getting a loan or lease 20
Took or threatened to take negative or legal action 17
Applying for a mortgage or refinancing an existing mortgage 17
Problem when making payments 16
Advertising and marketing, including promotional offers 15

Yearly Trend

Year Complaints Timely
2019 64 100%
2020 89 98.9%
2021 111 100%
2022 123 100%
2023 156 100%
2024 179 99.4%
2025 197 100%
2026 81 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About ALLIANT CREDIT UNION

ALLIANT CREDIT UNION has accumulated 1,000 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 250 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, ALLIANT CREDIT UNION reports a 99.8% timely-response rate and has closed 87.2% of cases with a written explanation to the consumer. 11.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ALLIANT CREDIT UNION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Consumer Guides

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How to File a CFPB Complaint
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Understanding Responses
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does ALLIANT CREDIT UNION have?

ALLIANT CREDIT UNION has received 1,000 consumer complaints filed with the Consumer Financial Protection Bureau.

Does ALLIANT CREDIT UNION respond to complaints on time?

ALLIANT CREDIT UNION has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about ALLIANT CREDIT UNION?

The most common issue reported against ALLIANT CREDIT UNION is "Managing an account" in the "Checking or savings account" product category.

Read our methodology — how this data is sourced, computed, and verified.

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