CFPB · Narrative-heavy record
Mercury Financial Intermediate LLC
341 CFPB complaints · 45.5% with narratives · top issue Incorrect information on your report.
Mercury Financial Intermediate LLC: 45.5% of 341 filings include consumer narratives. Timely 99.7% · relief 6.2% · top product Credit card. Allegations, not findings.
- Narrative-heavy record
- -41.8% filings 2024 to 2026
CFPB relief outcome brief
CCDB company mercury-financial-intermediate-llc
6.2% relief · 99.7% timely · 341 filings · Credit card
Same-product relief peers
Nearest relief peer: Exto Inc. (3.3% relief)
Mercury Financial Intermediate LLC closes 6.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Mercury Financial Intermediate LLC's 341 filings include narrative text
45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mercury Financial Intermediate LLC complaint mix by product
- Credit card 157 46.0% – 12% relief
- Credit reporting 109 32.0% – 2% relief
- Debt collection 72 21.1% – 0% relief
- Checking or 3 0.9% – 0% relief
How Mercury Financial Intermediate LLC's 341 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 157 |
| Credit reporting or other personal consumer reports | 109 |
| Debt collection | 72 |
| Checking or savings account | 3 |
Where Mercury Financial Intermediate LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.4% of this company's filings
Mercury Financial Intermediate LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 78
- -41.8% vs 2024
Top States
| State | Complaints |
|---|---|
| CA | 49 |
| TX | 33 |
| FL | 32 |
| GA | 20 |
| NJ | 18 |
| NY | 15 |
| OH | 14 |
| VA | 14 |
| NC | 14 |
| PA | 12 |
| IL | 12 |
| MD | 12 |
| OR | 7 |
| AZ | 7 |
| MI | 7 |
| MN | 7 |
| MA | 6 |
| LA | 6 |
| IN | 6 |
| MS | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 70 |
| Problem with a purchase shown on your statement | 50 |
| Fees or interest | 35 |
| Improper use of your report | 25 |
| Problem with a company's investigation into an existing problem | 24 |
| Took or threatened to take negative or legal action | 22 |
| Other features, terms, or problems | 22 |
| Attempts to collect debt not owed | 21 |
| Problem when making payments | 12 |
| Getting a credit card | 11 |
| Written notification about debt | 10 |
| False statements or representation | 10 |
| Communication tactics | 9 |
| Trouble using your card | 4 |
| Closing your account | 4 |
| Struggling to pay your bill | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Advertising and marketing, including promotional offers | 2 |
| Problem with a lender or other company charging your account | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 134 | 100% |
| 2025 | 129 | 100% |
| 2026 | 78 | 98.7% |
Source: CFPB Consumer Complaint Database
Mercury Financial Intermediate LLC's narrative-rich complaint ledger
Mercury Financial Intermediate LLC's 341 logged complaints stay concentrated: only 37 states show a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-06-24.
Mercury Financial Intermediate LLC answers 99.7% of complaints inside the CFPB's tracked window and closes 89.4% with a written explanation. 6.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mercury Financial Intermediate LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mercury Financial Intermediate LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 341.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mercury Financial Intermediate LLC (99.7% timely; 6.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record