Mercury Financial Intermediate LLC
341 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mercury Financial Intermediate LLC complaint mix by product
- Credit card 157 46.0% – 12% relief
- Credit reporting 109 32.0% – 2% relief
- Debt collection 72 21.1% – 0% relief
- Checking or 3 0.9% – 0% relief
How Mercury Financial Intermediate LLC's 341 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 157 |
| Credit reporting or other personal consumer reports | 109 |
| Debt collection | 72 |
| Checking or savings account | 3 |
Top States
| State | Complaints |
|---|---|
| CA | 49 |
| TX | 33 |
| FL | 32 |
| GA | 20 |
| NJ | 18 |
| NY | 15 |
| OH | 14 |
| VA | 14 |
| NC | 14 |
| PA | 12 |
| IL | 12 |
| MD | 12 |
| OR | 7 |
| AZ | 7 |
| MI | 7 |
| MN | 7 |
| MA | 6 |
| LA | 6 |
| IN | 6 |
| MS | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 70 |
| Problem with a purchase shown on your statement | 50 |
| Fees or interest | 35 |
| Improper use of your report | 25 |
| Problem with a company's investigation into an existing problem | 24 |
| Took or threatened to take negative or legal action | 22 |
| Other features, terms, or problems | 22 |
| Attempts to collect debt not owed | 21 |
| Problem when making payments | 12 |
| Getting a credit card | 11 |
| Written notification about debt | 10 |
| False statements or representation | 10 |
| Communication tactics | 9 |
| Trouble using your card | 4 |
| Closing your account | 4 |
| Struggling to pay your bill | 3 |
| Credit monitoring or identity theft protection services | 3 |
| Advertising and marketing, including promotional offers | 2 |
| Problem with a lender or other company charging your account | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 134 | 100% |
| 2025 | 129 | 100% |
| 2026 | 78 | 98.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Mercury Financial Intermediate LLC
Mercury Financial Intermediate LLC's 341 logged complaints stay concentrated: only 37 states show a filing on record. 45.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2024 through 2026-06-24.
Mercury Financial Intermediate LLC answers 99.7% of complaints inside the CFPB's tracked window and closes 89.4% with a written explanation. 6.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mercury Financial Intermediate LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Mercury Financial Intermediate LLC have?
341, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Mercury Financial Intermediate LLC respond to complaints on time?
99.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Mercury Financial Intermediate LLC?
"Incorrect information on your report", filed under the "Credit card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.