CFPB · Faster timely-response band
Prosper Marketplace, Inc.
1.5K CFPB complaints · 100% timely (fast band) · top issue Incorrect information on your report.
Prosper Marketplace, Inc. answers 100% on time (upper third) across 1.5K filings. Relief 7.7% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Faster timely-response band
- +5166.7% filings 2015 to 2026
CFPB relief outcome brief
CCDB company prosper-marketplace-inc
7.7% relief · 100% timely · 1.5K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Acxiom Corp. (7.7% relief)
Prosper Marketplace, Inc. closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Prosper Marketplace, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (36/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
36 / 100 percentile-benchmarked
7.7% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
85 / 100 percentile-benchmarked
92.1% of complaints closed with an explanation to the consumer
Most of Prosper Marketplace, Inc.'s 1.5K filings include narrative text
54.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Prosper Marketplace, Inc. complaint mix by product
- Credit reporting 272 19.4% – 8% relief
- Credit reporting, 235 16.7% – 9% relief
- Credit card 227 16.2% – 12% relief
- Payday loan, 223 15.9% – 4% relief
- Debt collection 202 14.4% – 6% relief
- Payday loan, 161 11.5% – 4% relief
- Credit card 85 6.0% – 9% relief
Lighter-volume mix: how Prosper Marketplace, Inc.'s 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 272 |
| Credit reporting, credit repair services, or other personal consumer reports | 235 |
| Credit card | 227 |
| Payday loan, title loan, or personal loan | 223 |
| Debt collection | 202 |
| Payday loan, title loan, personal loan, or advance loan | 161 |
| Credit card or prepaid card | 85 |
| Consumer Loan | 51 |
| Checking or savings account | 10 |
| Money transfer, virtual currency, or money service | 9 |
| Mortgage | 3 |
| Debt or credit management | 3 |
| Vehicle loan or lease | 2 |
| Other financial service | 1 |
| Bank account or service | 1 |
| Payday loan | 1 |
| Credit reporting | 1 |
Nationwide filing states for Prosper Marketplace, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 12.2% of this company's filings
Prosper Marketplace, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 158
- +5166.7% vs 2015
Volume vs. relief
Where Prosper Marketplace, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Prosper Marketplace, Inc. files more complaint volume than 20% of them, and closes complaints with relief more often than 62% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,487 · Closed with relief: 7.7%
Top States
| State | Complaints |
|---|---|
| CA | 181 |
| FL | 173 |
| TX | 134 |
| GA | 82 |
| NY | 78 |
| IL | 67 |
| NJ | 61 |
| PA | 54 |
| MD | 52 |
| OH | 48 |
| VA | 40 |
| NC | 38 |
| MI | 37 |
| AZ | 37 |
| MA | 33 |
| SC | 29 |
| WI | 28 |
| TN | 25 |
| NV | 25 |
| AL | 24 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 293 |
| Improper use of your report | 161 |
| Problem when making payments | 111 |
| Getting the loan | 84 |
| Attempts to collect debt not owed | 69 |
| Problem with a company's investigation into an existing problem | 63 |
| Problem with a credit reporting company's investigation into an existing problem | 54 |
| Problem with a purchase shown on your statement | 51 |
| Charged fees or interest you didn't expect | 51 |
| Fees or interest | 47 |
| Struggling to pay your loan | 42 |
| Getting a line of credit | 38 |
| Trouble using your card | 37 |
| Other features, terms, or problems | 34 |
| Written notification about debt | 33 |
| Problem with the payoff process at the end of the loan | 31 |
| Getting a credit card | 31 |
| Took or threatened to take negative or legal action | 31 |
| Communication tactics | 26 |
| Managing the loan or lease | 25 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 38 | 100% |
| 2017 | 87 | 100% |
| 2018 | 91 | 100% |
| 2019 | 72 | 100% |
| 2020 | 84 | 100% |
| 2021 | 81 | 100% |
| 2022 | 148 | 100% |
| 2023 | 189 | 100% |
| 2024 | 202 | 100% |
| 2025 | 334 | 100% |
| 2026 | 158 | 100% |
Source: CFPB Consumer Complaint Database
Prosper Marketplace, Inc. in the faster-timely third
Prosper Marketplace, Inc.'s 1,487 logged complaints reach a nationwide footprint - 48 states have at least one filing. 54.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-24. Timely response 100% sits in the upper third of the corpus.
Prosper Marketplace, Inc. answers 100% of complaints inside the CFPB's tracked window (timely band: fast) and closes 7.7% with relief; 92.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prosper Marketplace, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Prosper Marketplace, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Prosper Marketplace, Inc. (#274 of 342; 100% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band