2026 data Public-data reference Official source

Prosper Marketplace, Inc.

1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.5K
Total Complaints
100%
Timely Response
0%
Disputed
7.7%
Relief Provided
48
States Active
2015
Since

Data updated June 2026

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.7%
Industry median

Share closed with monetary or non-monetary relief.

Prosper Marketplace, Inc. complaint mix by product

Total complaints: 1.5K

Prosper Marketplace, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 272 complaints (19.4%), resolution 8.1% Credit reporting 19.4% Credit reporting,: 235 complaints (16.7%), resolution 8.5% Credit reporting, 16.7% Credit card: 227 complaints (16.2%), resolution 12.3% Credit card 16.2% Payday loan,: 223 complaints (15.9%), resolution 4.0% Payday loan, 15.9% Debt collection: 202 complaints (14.4%), resolution 6.4% Debt collection 14.4% Payday loan,: 161 complaints (11.5%), resolution 4.3% Payday loan, 11.5% Credit card: 85 complaints (6.0%), resolution 9.4% Credit card 6.0%
  • Credit reporting 272 19.4% – 8% relief
  • Credit reporting, 235 16.7% – 9% relief
  • Credit card 227 16.2% – 12% relief
  • Payday loan, 223 15.9% – 4% relief
  • Debt collection 202 14.4% – 6% relief
  • Payday loan, 161 11.5% – 4% relief
  • Credit card 85 6.0% – 9% relief

How Prosper Marketplace, Inc.'s 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 272
Credit reporting, credit repair services, or other personal consumer reports 235
Credit card 227
Payday loan, title loan, or personal loan 223
Debt collection 202
Payday loan, title loan, personal loan, or advance loan 161
Credit card or prepaid card 85
Consumer Loan 51
Checking or savings account 10
Money transfer, virtual currency, or money service 9
Mortgage 3
Debt or credit management 3
Vehicle loan or lease 2
Other financial service 1
Bank account or service 1
Payday loan 1
Credit reporting 1

Top States

State Complaints
CA 181
FL 173
TX 134
GA 82
NY 78
IL 67
NJ 61
PA 54
MD 52
OH 48
VA 40
NC 38
MI 37
AZ 37
MA 33
SC 29
WI 28
TN 25
NV 25
AL 24

Top Issues

Issue Complaints
Incorrect information on your report 293
Improper use of your report 161
Problem when making payments 111
Getting the loan 84
Attempts to collect debt not owed 69
Problem with a company's investigation into an existing problem 63
Problem with a credit reporting company's investigation into an existing problem 54
Problem with a purchase shown on your statement 51
Charged fees or interest you didn't expect 51
Fees or interest 47
Struggling to pay your loan 42
Getting a line of credit 38
Trouble using your card 37
Other features, terms, or problems 34
Written notification about debt 33
Problem with the payoff process at the end of the loan 31
Getting a credit card 31
Took or threatened to take negative or legal action 31
Communication tactics 26
Managing the loan or lease 25

Yearly Trend

Year Complaints Timely
2015 3 100%
2016 38 100%
2017 87 100%
2018 91 100%
2019 72 100%
2020 84 100%
2021 81 100%
2022 148 100%
2023 189 100%
2024 202 100%
2025 334 100%
2026 158 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Prosper Marketplace, Inc.

Prosper Marketplace, Inc.'s 1,487 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. 54.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-24.

Prosper Marketplace, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 92.1% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prosper Marketplace, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Prosper Marketplace, Inc. have?

1,487, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Prosper Marketplace, Inc. respond to complaints on time?

100% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Prosper Marketplace, Inc.?

"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.