CFPB · Faster timely-response band
Prosper Marketplace, Inc.
1.5K CFPB complaints · 100% timely (fast band) · top issue Incorrect information on your report.
Prosper Marketplace, Inc. answers 100% on time (upper third) across 1.5K filings. Relief 7.7% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #274 of 342
- Faster timely-response band
- +5166.7% filings 2015 to 2026
CFPB relief outcome brief
CCDB company prosper-marketplace-inc
7.7% relief · 100% timely · 1.5K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Acxiom Corp. (7.7% relief)
Prosper Marketplace, Inc. closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Prosper Marketplace, Inc.'s 1.5K filings include narrative text
54.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Prosper Marketplace, Inc. complaint mix by product
- Credit reporting 272 19.4% – 8% relief
- Credit reporting, 235 16.7% – 9% relief
- Credit card 227 16.2% – 12% relief
- Payday loan, 223 15.9% – 4% relief
- Debt collection 202 14.4% – 6% relief
- Payday loan, 161 11.5% – 4% relief
- Credit card 85 6.0% – 9% relief
Lighter-volume mix: how Prosper Marketplace, Inc.'s 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 272 |
| Credit reporting, credit repair services, or other personal consumer reports | 235 |
| Credit card | 227 |
| Payday loan, title loan, or personal loan | 223 |
| Debt collection | 202 |
| Payday loan, title loan, personal loan, or advance loan | 161 |
| Credit card or prepaid card | 85 |
| Consumer Loan | 51 |
| Checking or savings account | 10 |
| Money transfer, virtual currency, or money service | 9 |
| Mortgage | 3 |
| Debt or credit management | 3 |
| Vehicle loan or lease | 2 |
| Other financial service | 1 |
| Bank account or service | 1 |
| Payday loan | 1 |
| Credit reporting | 1 |
Nationwide filing states for Prosper Marketplace, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 12.2% of this company's filings
Prosper Marketplace, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 158
- +5166.7% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 181 |
| FL | 173 |
| TX | 134 |
| GA | 82 |
| NY | 78 |
| IL | 67 |
| NJ | 61 |
| PA | 54 |
| MD | 52 |
| OH | 48 |
| VA | 40 |
| NC | 38 |
| MI | 37 |
| AZ | 37 |
| MA | 33 |
| SC | 29 |
| WI | 28 |
| TN | 25 |
| NV | 25 |
| AL | 24 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 293 |
| Improper use of your report | 161 |
| Problem when making payments | 111 |
| Getting the loan | 84 |
| Attempts to collect debt not owed | 69 |
| Problem with a company's investigation into an existing problem | 63 |
| Problem with a credit reporting company's investigation into an existing problem | 54 |
| Problem with a purchase shown on your statement | 51 |
| Charged fees or interest you didn't expect | 51 |
| Fees or interest | 47 |
| Struggling to pay your loan | 42 |
| Getting a line of credit | 38 |
| Trouble using your card | 37 |
| Other features, terms, or problems | 34 |
| Written notification about debt | 33 |
| Problem with the payoff process at the end of the loan | 31 |
| Getting a credit card | 31 |
| Took or threatened to take negative or legal action | 31 |
| Communication tactics | 26 |
| Managing the loan or lease | 25 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 3 | 100% |
| 2016 | 38 | 100% |
| 2017 | 87 | 100% |
| 2018 | 91 | 100% |
| 2019 | 72 | 100% |
| 2020 | 84 | 100% |
| 2021 | 81 | 100% |
| 2022 | 148 | 100% |
| 2023 | 189 | 100% |
| 2024 | 202 | 100% |
| 2025 | 334 | 100% |
| 2026 | 158 | 100% |
Source: CFPB Consumer Complaint Database
Prosper Marketplace, Inc. in the faster-timely third
Prosper Marketplace, Inc.'s 1,487 logged complaints reach a nationwide footprint - 48 states have at least one filing. 54.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-24. Timely response 100% sits in the upper third of the corpus.
Prosper Marketplace, Inc. answers 100% of complaints inside the CFPB's tracked window (timely band: fast) and closes 7.7% with relief; 92.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prosper Marketplace, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Prosper Marketplace, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Prosper Marketplace, Inc. (#274 of 342; 100% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Faster timely-response band