Machol & Johannes, LLC
226 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Machol & Johannes, LLC complaint mix by product
- Debt collection 213 94.2% – 1% relief
- Credit card 4 1.8% – 0% relief
- Student loan 4 1.8% – 0% relief
- Consumer Loan 2 0.9% – 50% relief
- Bank account 1 0.4% – 0% relief
- Credit reporting, 1 0.4% – 0% relief
- Vehicle loan 1 0.4% – 0% relief
How Machol & Johannes, LLC's 226 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 213 |
| Credit card | 4 |
| Student loan | 4 |
| Consumer Loan | 2 |
| Bank account or service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| CO | 97 |
| WA | 55 |
| NM | 25 |
| OK | 18 |
| OR | 5 |
| UT | 5 |
| TX | 3 |
| CA | 3 |
| ID | 2 |
| WY | 1 |
| MT | 1 |
| TN | 1 |
| RI | 1 |
| NE | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 36 |
| Took or threatened to take negative or legal action | 34 |
| Disclosure verification of debt | 28 |
| False statements or representation | 27 |
| Taking/threatening an illegal action | 25 |
| Written notification about debt | 23 |
| Cont'd attempts collect debt not owed | 21 |
| Communication tactics | 9 |
| Improper contact or sharing of info | 7 |
| Threatened to contact someone or share information improperly | 3 |
| Other | 2 |
| Can't repay my loan | 2 |
| Taking out the loan or lease | 1 |
| Credit card protection / Debt protection | 1 |
| Managing the loan or lease | 1 |
| Dealing with my lender or servicer | 1 |
| Overlimit fee | 1 |
| Problems caused by my funds being low | 1 |
| Incorrect information on your report | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 100% |
| 2014 | 19 | 94.7% |
| 2015 | 34 | 82.4% |
| 2016 | 40 | 100% |
| 2017 | 30 | 96.7% |
| 2018 | 38 | 97.4% |
| 2019 | 23 | 87% |
| 2020 | 20 | 80% |
| 2021 | 13 | 84.6% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Machol & Johannes, LLC
Machol & Johannes, LLC's 226 logged complaints stay concentrated: only 15 states show a filing on record. 44.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2023-05-06.
Machol & Johannes, LLC answers 92% of complaints inside the CFPB's tracked window and closes 96.9% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Machol & Johannes, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Machol & Johannes, LLC have?
226, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Machol & Johannes, LLC respond to complaints on time?
92% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Machol & Johannes, LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.