CFPB · Single-product concentration
Northland Group Inc
452 CFPB complaints · 91.6% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Northland Group Inc: 91.6% of 452 CFPB complaints sit in "Debt collection". Timely 99.8% · relief 57.7%. Allegations, not findings.
- Single-product concentration
- -96.1% filings 2013 to 2020
CFPB relief outcome brief
CCDB company northland-group-inc
57.7% relief · 99.8% timely · 452 filings · Debt collection
Same-product relief peers
Nearest relief peer: Account Services Collections, Inc (55.3% relief)
Northland Group Inc closes 57.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 452 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northland Group Inc complaint mix by product
- Debt collection 414 92.2% – 57% relief
- Credit reporting, 11 2.4% – 73% relief
- Credit card 10 2.2% – 50% relief
- Student loan 9 2.0% – 89% relief
- Bank account 2 0.4% – 50% relief
- Mortgage 2 0.4% – 50% relief
- Consumer Loan 1 0.2% – 100% relief
How Northland Group Inc's 452 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 414 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit card | 10 |
| Student loan | 9 |
| Bank account or service | 2 |
| Mortgage | 2 |
| Consumer Loan | 1 |
| Credit reporting | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
Nationwide filing states for Northland Group Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 13.5% of this company's filings
Northland Group Inc falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 2
- -96.1% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 61 |
| FL | 44 |
| NY | 44 |
| TX | 39 |
| GA | 21 |
| NJ | 18 |
| PA | 17 |
| IL | 14 |
| OH | 14 |
| VA | 14 |
| AZ | 12 |
| MA | 11 |
| WA | 10 |
| CO | 9 |
| MD | 9 |
| NV | 8 |
| SC | 8 |
| TN | 8 |
| OR | 7 |
| MI | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 155 |
| Communication tactics | 64 |
| Disclosure verification of debt | 62 |
| Attempts to collect debt not owed | 42 |
| False statements or representation | 28 |
| Written notification about debt | 26 |
| Improper contact or sharing of info | 20 |
| Incorrect information on your report | 9 |
| Took or threatened to take negative or legal action | 9 |
| Dealing with my lender or servicer | 7 |
| Taking/threatening an illegal action | 5 |
| Credit card protection / Debt protection | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Billing disputes | 2 |
| Collection debt dispute | 2 |
| Account opening, closing, or management | 1 |
| Taking out the loan or lease | 1 |
| Privacy | 1 |
| Other | 1 |
| Can't repay my loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 51 | 98% |
| 2014 | 110 | 100% |
| 2015 | 91 | 100% |
| 2016 | 75 | 100% |
| 2017 | 56 | 100% |
| 2018 | 64 | 100% |
| 2019 | 3 | 100% |
| 2020 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Northland Group Inc filings cluster in one product
Northland Group Inc's 452 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 23.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2020-02-27.
Northland Group Inc answers 99.8% of complaints inside the CFPB's tracked window and closes 41.6% with a written explanation. 57.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northland Group Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Northland Group Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 452.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Northland Group Inc (99.8% timely; 57.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration