Northland Group Inc
452 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northland Group Inc complaint mix by product
- Debt collection 414 92.2% – 57% relief
- Credit reporting, 11 2.4% – 73% relief
- Credit card 10 2.2% – 50% relief
- Student loan 9 2.0% – 89% relief
- Bank account 2 0.4% – 50% relief
- Mortgage 2 0.4% – 50% relief
- Consumer Loan 1 0.2% – 100% relief
How Northland Group Inc's 452 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 414 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Credit card | 10 |
| Student loan | 9 |
| Bank account or service | 2 |
| Mortgage | 2 |
| Consumer Loan | 1 |
| Credit reporting | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 61 |
| FL | 44 |
| NY | 44 |
| TX | 39 |
| GA | 21 |
| NJ | 18 |
| PA | 17 |
| IL | 14 |
| OH | 14 |
| VA | 14 |
| AZ | 12 |
| MA | 11 |
| WA | 10 |
| CO | 9 |
| MD | 9 |
| NV | 8 |
| SC | 8 |
| TN | 8 |
| OR | 7 |
| MI | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 155 |
| Communication tactics | 64 |
| Disclosure verification of debt | 62 |
| Attempts to collect debt not owed | 42 |
| False statements or representation | 28 |
| Written notification about debt | 26 |
| Improper contact or sharing of info | 20 |
| Incorrect information on your report | 9 |
| Took or threatened to take negative or legal action | 9 |
| Dealing with my lender or servicer | 7 |
| Taking/threatening an illegal action | 5 |
| Credit card protection / Debt protection | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Billing disputes | 2 |
| Collection debt dispute | 2 |
| Account opening, closing, or management | 1 |
| Taking out the loan or lease | 1 |
| Privacy | 1 |
| Other | 1 |
| Can't repay my loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 51 | 98% |
| 2014 | 110 | 100% |
| 2015 | 91 | 100% |
| 2016 | 75 | 100% |
| 2017 | 56 | 100% |
| 2018 | 64 | 100% |
| 2019 | 3 | 100% |
| 2020 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Northland Group Inc
Northland Group Inc's 452 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. Only 23.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2020-02-27.
Northland Group Inc answers 99.8% of complaints inside the CFPB's tracked window and closes 41.6% with a written explanation. 57.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northland Group Inc.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Northland Group Inc have?
452, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Northland Group Inc respond to complaints on time?
99.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Northland Group Inc?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.