2026 data Public-data reference. official source

Northland Group Inc

426 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

426 consumer complaints filed with the CFPB

This profile shows Northland Group Inc's complaint history from CFPB public records. 426 consumers have filed complaints since 2013. The company has a 99.8% timely response rate and has provided relief in 55.4% of cases.

426
Total Complaints
99.8%
Timely Response
6.8%
Disputed
55.4%
Relief Provided
46
States Active
2013
Since

Total complaints

426

Filed since 2013

Timely response

99.8%

CFPB-tracked response window

Relief rate

55.4%

Closed with monetary or non-monetary relief

Timely response rate 99.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 55.4%
Industry median

Share closed with monetary or non-monetary relief.

Northland Group Inc complaint mix by product

Total complaints: 426

Northland Group Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 426 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 392 complaints (92.7%), resolution 54.6% Debt collection 92.7% Credit reporting,: 9 complaints (2.1%), resolution 66.7% Credit card: 9 complaints (2.1%), resolution 44.4% Student loan: 8 complaints (1.9%), resolution 87.5% Bank account: 2 complaints (0.5%), resolution 50.0% Mortgage: 2 complaints (0.5%), resolution 50.0% Vehicle loan: 1 complaints (0.2%), resolution 100.0%
  • Debt collection 392 92.7% 55% relief
  • Credit reporting, 9 2.1% 67% relief
  • Credit card 9 2.1% 44% relief
  • Student loan 8 1.9% 88% relief
  • Bank account 2 0.5% 50% relief
  • Mortgage 2 0.5% 50% relief
  • Vehicle loan 1 0.2% 100% relief

How Northland Group Inc's 426 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 392
Credit reporting, credit repair services, or other personal consumer reports 9
Credit card 9
Student loan 8
Bank account or service 2
Mortgage 2
Vehicle loan or lease 1
Consumer Loan 1
Credit reporting 1
Credit card or prepaid card 1

Top States

State Complaints
CA 59
NY 43
FL 42
TX 33
GA 21
NJ 18
PA 17
VA 14
IL 13
OH 11
AZ 11
MA 11
CO 9
WA 9
SC 8
NV 8
TN 8
MD 8
OR 7
MI 6

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 145
Communication tactics 65
Disclosure verification of debt 60
Attempts to collect debt not owed 38
Written notification about debt 26
False statements or representation 24
Improper contact or sharing of info 19
Took or threatened to take negative or legal action 8
Incorrect information on your report 7
Dealing with my lender or servicer 6
Taking/threatening an illegal action 5
Credit card protection / Debt protection 3
Collection debt dispute 2
Threatened to contact someone or share information improperly 2
Account opening, closing, or management 1
Customer service / Customer relations 1
Credit monitoring or identity theft protection services 1
Can't repay my loan 1
Problems when you are unable to pay 1
Struggling to pay your loan 1

Yearly Trend

Year Complaints Timely
2013 51 98%
2014 111 100%
2015 82 100%
2016 65 100%
2017 53 100%
2018 59 100%
2019 3 100%
2020 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Northland Group Inc

Northland Group Inc has accumulated 426 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 81 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2020-02-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Northland Group Inc reports a 99.8% timely-response rate and has closed 43.9% of cases with a written explanation to the consumer. 55.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Northland Group Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Northland Group Inc have?

Northland Group Inc has received 426 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Northland Group Inc respond to complaints on time?

Northland Group Inc has a 99.8% timely response rate to CFPB complaints.

What is the most common complaint about Northland Group Inc?

The most common issue reported against Northland Group Inc is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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