Pinnacle Recovery, Inc.
230 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pinnacle Recovery, Inc. complaint mix by product
- Debt collection 212 92.2% – 11% relief
- Credit reporting 10 4.3% – 0% relief
- Credit reporting, 3 1.3% – 0% relief
- Credit card 2 0.9% – 0% relief
- Mortgage 2 0.9% – 0% relief
- Debt or 1 0.4% – 0% relief
How Pinnacle Recovery, Inc.'s 230 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 212 |
| Credit reporting or other personal consumer reports | 10 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 2 |
| Mortgage | 2 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 36 |
| FL | 20 |
| NY | 18 |
| GA | 16 |
| NC | 14 |
| VA | 11 |
| NJ | 11 |
| TX | 8 |
| PA | 8 |
| AL | 6 |
| IL | 6 |
| MA | 6 |
| MD | 5 |
| WA | 5 |
| TN | 5 |
| IN | 4 |
| MI | 4 |
| MO | 4 |
| IA | 3 |
| OH | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 61 |
| Cont'd attempts collect debt not owed | 40 |
| Communication tactics | 37 |
| False statements or representation | 33 |
| Written notification about debt | 17 |
| Took or threatened to take negative or legal action | 9 |
| Incorrect information on your report | 8 |
| Disclosure verification of debt | 8 |
| Improper use of your report | 5 |
| Taking/threatening an illegal action | 4 |
| Improper contact or sharing of info | 3 |
| Getting a credit card | 1 |
| Didn't provide services promised | 1 |
| Trouble during payment process | 1 |
| Struggling to pay mortgage | 1 |
| Credit card protection / Debt protection | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 100% |
| 2014 | 27 | 88.9% |
| 2015 | 27 | 100% |
| 2016 | 22 | 100% |
| 2017 | 17 | 100% |
| 2018 | 11 | 100% |
| 2019 | 8 | 100% |
| 2020 | 11 | 100% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2023 | 16 | 100% |
| 2024 | 28 | 96.4% |
| 2025 | 33 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Pinnacle Recovery, Inc.
Pinnacle Recovery, Inc.'s 230 logged complaints reach a nationwide footprint - 40 states have at least one filing on record. 41.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-20.
Pinnacle Recovery, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 88.7% with a written explanation. 10.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pinnacle Recovery, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Pinnacle Recovery, Inc. have?
230, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Pinnacle Recovery, Inc. respond to complaints on time?
98.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Pinnacle Recovery, Inc.?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.