CFPB · Single-product concentration
Pinnacle Recovery, Inc.
230 CFPB complaints · 92.2% in "Debt collection" · top issue Attempts to collect debt not owed.
Pinnacle Recovery, Inc.: 92.2% of 230 CFPB complaints sit in "Debt collection". Timely 98.3% · relief 10.4%. Allegations, not findings.
- Single-product concentration
- +171.4% filings 2013 to 2026
CFPB relief outcome brief
CCDB company pinnacle-recovery-inc
10.4% relief · 98.3% timely · 230 filings · Debt collection
Same-product relief peers
Nearest relief peer: Law Offices of Robert J. Colclough, III (10.4% relief)
Pinnacle Recovery, Inc. closes 10.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pinnacle Recovery, Inc. scores strongest on timely response (97/100 percentile-benchmarked) and weakest on relief provided (49/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
49 / 100 percentile-benchmarked
10.4% of complaints closed with relief to the consumer
Timely response
97 / 100 percentile-benchmarked
98.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
79 / 100 percentile-benchmarked
88.7% of complaints closed with an explanation to the consumer
Most of Pinnacle Recovery, Inc.'s 230 filings include narrative text
41.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pinnacle Recovery, Inc. complaint mix by product
- Debt collection 212 92.2% – 11% relief
- Credit reporting 10 4.3% – 0% relief
- Credit reporting, 3 1.3% – 0% relief
- Credit card 2 0.9% – 0% relief
- Mortgage 2 0.9% – 0% relief
- Debt or 1 0.4% – 0% relief
How Pinnacle Recovery, Inc.'s 230 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 212 |
| Credit reporting or other personal consumer reports | 10 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit card | 2 |
| Mortgage | 2 |
| Debt or credit management | 1 |
Nationwide filing states for Pinnacle Recovery, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.7% of this company's filings
Pinnacle Recovery, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 19
- +171.4% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 36 |
| FL | 20 |
| NY | 18 |
| GA | 16 |
| NC | 14 |
| VA | 11 |
| NJ | 11 |
| TX | 8 |
| PA | 8 |
| AL | 6 |
| IL | 6 |
| MA | 6 |
| MD | 5 |
| WA | 5 |
| TN | 5 |
| IN | 4 |
| MI | 4 |
| MO | 4 |
| IA | 3 |
| OH | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 61 |
| Cont'd attempts collect debt not owed | 40 |
| Communication tactics | 37 |
| False statements or representation | 33 |
| Written notification about debt | 17 |
| Took or threatened to take negative or legal action | 9 |
| Incorrect information on your report | 8 |
| Disclosure verification of debt | 8 |
| Improper use of your report | 5 |
| Taking/threatening an illegal action | 4 |
| Improper contact or sharing of info | 3 |
| Getting a credit card | 1 |
| Didn't provide services promised | 1 |
| Trouble during payment process | 1 |
| Struggling to pay mortgage | 1 |
| Credit card protection / Debt protection | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 100% |
| 2014 | 27 | 88.9% |
| 2015 | 27 | 100% |
| 2016 | 22 | 100% |
| 2017 | 17 | 100% |
| 2018 | 11 | 100% |
| 2019 | 8 | 100% |
| 2020 | 11 | 100% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2023 | 16 | 100% |
| 2024 | 28 | 96.4% |
| 2025 | 33 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database
Pinnacle Recovery, Inc. filings cluster in one product
Pinnacle Recovery, Inc.'s 230 logged complaints reach a nationwide footprint - 40 states have at least one filing. 41.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-20.
Pinnacle Recovery, Inc. answers 98.3% of complaints inside the CFPB's tracked window and closes 88.7% with a written explanation. 10.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pinnacle Recovery, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pinnacle Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 230.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pinnacle Recovery, Inc. (98.3% timely; 10.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration