2026 data Public-data reference. official source

BOEING EMPLOYEES' CREDIT UNION

736 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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736 consumer complaints filed with the CFPB

This profile shows BOEING EMPLOYEES' CREDIT UNION's complaint history from CFPB public records. 736 consumers have filed complaints since 2013. The company has a 97.4% timely response rate and has provided relief in 4.9% of cases.

736
Total Complaints
97.4%
Timely Response
2.9%
Disputed
4.9%
Relief Provided
37
States Active
2013
Since

Total complaints

736

Filed since 2013

Timely response

97.4%

CFPB-tracked response window

Relief rate

4.9%

Closed with monetary or non-monetary relief

Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.9%
Industry median

Share closed with monetary or non-monetary relief.

BOEING EMPLOYEES' CREDIT UNION complaint mix by product

Total complaints: 736

BOEING EMPLOYEES' CREDIT UNION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 736 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 247 complaints (41.5%), resolution 4.5% Checking or 41.5% Mortgage: 80 complaints (13.4%), resolution 3.8% Mortgage 13.4% Credit reporting: 61 complaints (10.3%), resolution 0.0% Credit reporting 10.3% Vehicle loan: 61 complaints (10.3%), resolution 1.6% Vehicle loan 10.3% Credit reporting,: 52 complaints (8.7%), resolution 7.7% Credit reporting, 8.7% Credit card: 49 complaints (8.2%), resolution 6.1% Credit card 8.2% Credit card: 45 complaints (7.6%), resolution 8.9% Credit card 7.6%
  • Checking or 247 41.5% – 5% relief
  • Mortgage 80 13.4% – 4% relief
  • Credit reporting 61 10.3% – 0% relief
  • Vehicle loan 61 10.3% – 2% relief
  • Credit reporting, 52 8.7% – 8% relief
  • Credit card 49 8.2% – 6% relief
  • Credit card 45 7.6% – 9% relief

How BOEING EMPLOYEES' CREDIT UNION's 736 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 247
Mortgage 80
Credit reporting or other personal consumer reports 61
Vehicle loan or lease 61
Credit reporting, credit repair services, or other personal consumer reports 52
Credit card 49
Credit card or prepaid card 45
Money transfer, virtual currency, or money service 36
Debt collection 35
Bank account or service 29
Consumer Loan 13
Payday loan, title loan, or personal loan 9
Payday loan, title loan, personal loan, or advance loan 8
Student loan 5
Money transfers 3
Other financial service 1
Debt or credit management 1
Credit reporting 1

Top States

State Complaints
WA 538
CA 42
OR 24
AZ 13
FL 11
TX 11
NC 10
GA 9
IL 5
NV 4
ID 4
KY 4
NY 4
SC 4
TN 3
UT 3
OH 3
CO 3
MN 2
KS 2

Top Issues

Issue Complaints
Managing an account 154
Incorrect information on your report 81
Opening an account 35
Managing the loan or lease 34
Trouble during payment process 32
Problem with a lender or other company charging your account 31
Problem with a purchase shown on your statement 29
Improper use of your report 28
Fraud or scam 17
Struggling to pay mortgage 15
Problem with a credit reporting company's investigation into an existing problem 14
Closing an account 14
Attempts to collect debt not owed 13
Problem when making payments 12
Written notification about debt 11
Problem caused by your funds being low 11
Problem with a company's investigation into an existing problem 11
Getting a credit card 11
Getting a loan or lease 10
Account opening, closing, or management 10

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 16 93.8%
2015 25 92%
2016 28 100%
2017 28 100%
2018 27 100%
2019 30 100%
2020 53 100%
2021 57 100%
2022 88 92%
2023 81 97.5%
2024 97 96.9%
2025 150 99.3%
2026 53 94.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BOEING EMPLOYEES' CREDIT UNION

BOEING EMPLOYEES' CREDIT UNION has accumulated 736 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 166 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BOEING EMPLOYEES' CREDIT UNION reports a 97.4% timely-response rate and has closed 95% of cases with a written explanation to the consumer. 4.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BOEING EMPLOYEES' CREDIT UNION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Understanding Responses
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BOEING EMPLOYEES' CREDIT UNION have?

BOEING EMPLOYEES' CREDIT UNION has received 736 consumer complaints filed with the Consumer Financial Protection Bureau.

Does BOEING EMPLOYEES' CREDIT UNION respond to complaints on time?

BOEING EMPLOYEES' CREDIT UNION has a 97.4% timely response rate to CFPB complaints.

What is the most common complaint about BOEING EMPLOYEES' CREDIT UNION?

The most common issue reported against BOEING EMPLOYEES' CREDIT UNION is "Managing an account" in the "Checking or savings account" product category.

Read our methodology — how this data is sourced, computed, and verified.

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