CFPB · Diversified product mix

Boeing Employees' Credit Union

988 CFPB complaints · diversified mix (top product 35%) · top issue Managing an account.

Products ↓ All companies
988 CFPB complaints

Boeing Employees' Credit Union: top product "Checking or savings account" is only 35% of 988 - multi-bucket mix. Timely 97.4% · relief 5%. Allegations, not findings.

  • Diversified product mix
  • +4433.3% filings 2013 to 2026

CFPB relief outcome brief

CCDB company boeing-employees-credit-union

5% relief · 97.4% timely · 988 filings · Checking or savings account

Same-product relief peers

Nearest relief peer: First Financial Bancorp (5% relief)

Boeing Employees' Credit Uni…5%R.M. Galicia, Inc.36.1%Solar Mosaic LLC0.8%LDF Holdings, LLC6%Social Finance, Inc.2.5%
Closed-with-relief % among Boeing Employees' Credit Union and nearest filing-volume peers

Boeing Employees' Credit Union closes 5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 988 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 97.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Boeing Employees' Credit Union complaint mix by product

Total complaints: 988

Boeing Employees' Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 988 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 346 complaints (43.0%), resolution 4.6% Checking or 43.0% Mortgage: 98 complaints (12.2%), resolution 6.1% Mortgage 12.2% Vehicle loan: 79 complaints (9.8%), resolution 1.3% Vehicle loan 9.8% Credit reporting: 79 complaints (9.8%), resolution 0.0% Credit reporting 9.8% Credit card: 75 complaints (9.3%), resolution 5.3% Credit card 9.3% Debt collection: 65 complaints (8.1%), resolution 0.0% Debt collection 8.1% Credit reporting,: 63 complaints (7.8%), resolution 9.5% Credit reporting, 7.8%
  • Checking or 346 43.0% – 5% relief
  • Mortgage 98 12.2% – 6% relief
  • Vehicle loan 79 9.8% – 1% relief
  • Credit reporting 79 9.8% – 0% relief
  • Credit card 75 9.3% – 5% relief
  • Debt collection 65 8.1% – 0% relief
  • Credit reporting, 63 7.8% – 10% relief

How Boeing Employees' Credit Union's 988 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 346
Mortgage 98
Vehicle loan or lease 79
Credit reporting or other personal consumer reports 79
Credit card 75
Debt collection 65
Credit reporting, credit repair services, or other personal consumer reports 63
Credit card or prepaid card 59
Money transfer, virtual currency, or money service 48
Bank account or service 31
Consumer Loan 14
Payday loan, title loan, or personal loan 10
Payday loan, title loan, personal loan, or advance loan 10
Student loan 5
Money transfers 3
Debt or credit management 1
Credit reporting 1
Other financial service 1

Concentrated filing states for Boeing Employees' Credit Union

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
WA
74% of this company's filings
WA731CA48OR30FL18AZ16GA14NC13TX13

Boeing Employees' Credit Union rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
136
+4433.3% vs 2013
050100150200250 20132015201720192021202320252026 136

Top States

State Complaints
WA 731
CA 48
OR 30
FL 18
AZ 16
GA 14
NC 13
TX 13
NY 9
IL 8
SC 5
KY 5
NV 5
CO 4
OH 4
UT 4
ID 4
AK 3
PA 3
KS 3

Top Issues

Issue Complaints
Managing an account 224
Incorrect information on your report 102
Problem with a purchase shown on your statement 49
Managing the loan or lease 48
Opening an account 43
Problem with a lender or other company charging your account 42
Trouble during payment process 41
Improper use of your report 35
Fraud or scam 25
Attempts to collect debt not owed 24
Closing an account 21
Problem when making payments 17
Problem with a credit reporting company's investigation into an existing problem 16
Struggling to pay mortgage 16
Took or threatened to take negative or legal action 14
Problem caused by your funds being low 14
Problem with a company's investigation into an existing problem 14
Written notification about debt 13
Struggling to pay your loan 12
Getting a credit card 11

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 16 93.8%
2015 28 92.9%
2016 32 100%
2017 33 100%
2018 35 100%
2019 38 100%
2020 62 100%
2021 68 100%
2022 107 91.6%
2023 108 97.2%
2024 123 97.6%
2025 199 98%
2026 136 97.1%

Source: CFPB Consumer Complaint Database

Boeing Employees' Credit Union spreads across product buckets

Boeing Employees' Credit Union's 988 logged complaints reach a nationwide footprint - 41 states have at least one filing. Only 35.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-25.

Boeing Employees' Credit Union answers 97.4% of complaints inside the CFPB's tracked window and closes 94.4% with a written explanation. 5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Boeing Employees' Credit Union.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Boeing Employees' Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 988.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 97.4%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Boeing Employees' Credit Union (97.4% timely; 5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix