Boeing Employees' Credit Union
988 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Boeing Employees' Credit Union complaint mix by product
- Checking or 346 43.0% – 5% relief
- Mortgage 98 12.2% – 6% relief
- Vehicle loan 79 9.8% – 1% relief
- Credit reporting 79 9.8% – 0% relief
- Credit card 75 9.3% – 5% relief
- Debt collection 65 8.1% – 0% relief
- Credit reporting, 63 7.8% – 10% relief
How Boeing Employees' Credit Union's 988 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 346 |
| Mortgage | 98 |
| Vehicle loan or lease | 79 |
| Credit reporting or other personal consumer reports | 79 |
| Credit card | 75 |
| Debt collection | 65 |
| Credit reporting, credit repair services, or other personal consumer reports | 63 |
| Credit card or prepaid card | 59 |
| Money transfer, virtual currency, or money service | 48 |
| Bank account or service | 31 |
| Consumer Loan | 14 |
| Payday loan, title loan, or personal loan | 10 |
| Payday loan, title loan, personal loan, or advance loan | 10 |
| Student loan | 5 |
| Money transfers | 3 |
| Debt or credit management | 1 |
| Credit reporting | 1 |
| Other financial service | 1 |
Top States
| State | Complaints |
|---|---|
| WA | 731 |
| CA | 48 |
| OR | 30 |
| FL | 18 |
| AZ | 16 |
| GA | 14 |
| NC | 13 |
| TX | 13 |
| NY | 9 |
| IL | 8 |
| SC | 5 |
| KY | 5 |
| NV | 5 |
| CO | 4 |
| OH | 4 |
| UT | 4 |
| ID | 4 |
| AK | 3 |
| PA | 3 |
| KS | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 224 |
| Incorrect information on your report | 102 |
| Problem with a purchase shown on your statement | 49 |
| Managing the loan or lease | 48 |
| Opening an account | 43 |
| Problem with a lender or other company charging your account | 42 |
| Trouble during payment process | 41 |
| Improper use of your report | 35 |
| Fraud or scam | 25 |
| Attempts to collect debt not owed | 24 |
| Closing an account | 21 |
| Problem when making payments | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Struggling to pay mortgage | 16 |
| Took or threatened to take negative or legal action | 14 |
| Problem caused by your funds being low | 14 |
| Problem with a company's investigation into an existing problem | 14 |
| Written notification about debt | 13 |
| Struggling to pay your loan | 12 |
| Getting a credit card | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 16 | 93.8% |
| 2015 | 28 | 92.9% |
| 2016 | 32 | 100% |
| 2017 | 33 | 100% |
| 2018 | 35 | 100% |
| 2019 | 38 | 100% |
| 2020 | 62 | 100% |
| 2021 | 68 | 100% |
| 2022 | 107 | 91.6% |
| 2023 | 108 | 97.2% |
| 2024 | 123 | 97.6% |
| 2025 | 199 | 98% |
| 2026 | 136 | 97.1% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Boeing Employees' Credit Union
Boeing Employees' Credit Union's 988 logged complaints reach a nationwide footprint - 41 states have at least one filing on record. Only 35.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2026-06-25.
Boeing Employees' Credit Union answers 97.4% of complaints inside the CFPB's tracked window and closes 94.4% with a written explanation. 5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Boeing Employees' Credit Union.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Boeing Employees' Credit Union have?
988, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Boeing Employees' Credit Union respond to complaints on time?
97.4% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Boeing Employees' Credit Union?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.