CFPB · Narrow respondent spread

Billing statement

2.6K CFPB complaints · 62 companies (narrow spread) · top product Credit card.

2.6K CFPB complaints

"Billing statement" concentrates on 62 named companies (narrow spread) with 2.6K filings · lead firm 27%. Allegations, not findings.

  • Volume rank #99 of 178
  • Citibank, N.a. 27% of filings
  • Data updated June 2026
  • Narrow respondent spread
2.6K
Total Complaints
62
Companies
Credit card
Top Product

Lead companies on "Billing statement"

# Company Complaints
1 Citibank, N.a. 708
2 Capital One Financial Corporation 342
3 Synchrony Financial 339
4 Bank of America, National Association 249
5 JPMorgan Chase & Co. 209
6 American Express Company 169
7 Barclays Bank Delaware 96
8 Discover Bank 93
9 Wells Fargo & Company 90
10 TD Bank Us Holding Company 45
11 U.S. Bancorp 42
12 Paypal Holdings, Inc 23
13 United Services Automobile Association 23
14 HSBC North America Holdings Inc. 17
15 First National Bank of Omaha 16
16 PNC Bank N.A. 13
17 Fifth Third Financial Corporation 13
18 Continental Finance Company, LLC 10
19 Keycorp 9
20 Regions Financial Corporation 8
21 Suntrust Banks, Inc. 8
22 Navy Federal Credit Union 8
23 Citizens Financial Group, Inc. 7
24 Army and Air Force Exchange Service 6
25 BMO Bank National Association 6
26 Bread Financial Holdings, Inc. 5
27 Banco Popular De Puerto Rico 5
28 BB&T Corporation 5
29 First Niagara Financial Group, Inc. 4
30 Sterling Jewelers, Inc. 3
31 Santander Bank, National Association 3
32 State Farm Bank, Fsb 3
33 M&T Bank Corporation 3
34 Synovus Bank 3
35 Encore Capital Group Inc. 2
36 Santander Bancorp 2
37 First Horizon Bank 2
38 Pentagon Federal Credit Union 2
39 Colony Brands, Inc. 2
40 First Horizon Bank - West Congress Street Branch 2
41 Portfolio Recovery Associates, LLC 2
42 Bbva Financial Corporation 2
43 Atlanticus Services Corporation 1
44 Tidewater Finance Company, Inc. 1
45 Bank of the West 1
46 Alliant Capital Management LLC 1
47 Prosperity Bancshares, Inc. 1
48 Zions Bancorporation 1
49 Bancorpsouth Bank 1
50 Experian Information Solutions Inc. 1

Source: CFPB Consumer Complaint Database

"Billing statement" on a narrow respondent set

"Billing statement" names only 62 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 27% of these filings.

Because only 62 firms are named, compare company profiles before treating "Billing statement" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Billing statement" (#99 of 178; 62 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread