Billing statement

2.6K consumer complaints across 62 companies

This page tracks consumer complaints about "Billing statement" filed with the CFPB. 2,619 complaints mention this issue across 62 companies. The most affected product category is "Credit card".

2.6K
Total Complaints
62
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Citibank, N.a. 708
2 Capital One Financial Corporation 342
3 Synchrony Financial 339
4 Bank of America, National Association 249
5 JPMorgan Chase & Co. 209
6 American Express Company 169
7 Barclays Bank Delaware 96
8 Discover Bank 93
9 Wells Fargo & Company 90
10 TD Bank Us Holding Company 45
11 U.S. Bancorp 42
12 Paypal Holdings, Inc 23
13 United Services Automobile Association 23
14 HSBC North America Holdings Inc. 17
15 First National Bank of Omaha 16
16 PNC Bank N.A. 13
17 Fifth Third Financial Corporation 13
18 Continental Finance Company, LLC 10
19 Keycorp 9
20 Regions Financial Corporation 8
21 Suntrust Banks, Inc. 8
22 Navy Federal Credit Union 8
23 Citizens Financial Group, Inc. 7
24 Army and Air Force Exchange Service 6
25 BMO Bank National Association 6
26 Bread Financial Holdings, Inc. 5
27 Banco Popular De Puerto Rico 5
28 BB&T Corporation 5
29 First Niagara Financial Group, Inc. 4
30 Sterling Jewelers, Inc. 3
31 Santander Bank, National Association 3
32 State Farm Bank, Fsb 3
33 M&T Bank Corporation 3
34 Synovus Bank 3
35 Encore Capital Group Inc. 2
36 Santander Bancorp 2
37 First Horizon Bank 2
38 Pentagon Federal Credit Union 2
39 Colony Brands, Inc. 2
40 First Horizon Bank - West Congress Street Branch 2
41 Portfolio Recovery Associates, LLC 2
42 Bbva Financial Corporation 2
43 Atlanticus Services Corporation 1
44 Tidewater Finance Company, Inc. 1
45 Bank of the West 1
46 Alliant Capital Management LLC 1
47 Prosperity Bancshares, Inc. 1
48 Zions Bancorporation 1
49 Bancorpsouth Bank 1
50 Experian Information Solutions Inc. 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Billing statement" Complaints

The CFPB public record contains 2,619 consumer complaints tagged with the issue "Billing statement", distributed across 62 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Billing statement" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Billing statement" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Billing statement", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.