Total complaints
324
Filed since 2014
324 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
324 consumer complaints filed with the CFPB
This profile shows TIDEWATER FINANCE COMPANY, INC.'s complaint history from CFPB public records. 324 consumers have filed complaints since 2014. The company has a 97.8% timely response rate and has provided relief in 2.8% of cases.
Total complaints
324
Filed since 2014
Timely response
97.8%
CFPB-tracked response window
Relief rate
2.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TIDEWATER FINANCE COMPANY, INC.'s 324 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 87 |
| Credit reporting, credit repair services, or other personal consumer reports | 66 |
| Vehicle loan or lease | 63 |
| Consumer Loan | 40 |
| Credit card or prepaid card | 25 |
| Credit reporting or other personal consumer reports | 24 |
| Payday loan, title loan, or personal loan | 10 |
| Credit card | 5 |
| Credit reporting | 3 |
| Bank account or service | 1 |
| State | Complaints |
|---|---|
| IL | 34 |
| CA | 32 |
| GA | 30 |
| MI | 24 |
| VA | 23 |
| TX | 21 |
| FL | 20 |
| MD | 15 |
| OH | 14 |
| AZ | 12 |
| NC | 12 |
| TN | 9 |
| IN | 8 |
| NJ | 7 |
| AL | 7 |
| MS | 5 |
| WA | 5 |
| SC | 5 |
| PA | 5 |
| CO | 4 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 57 |
| Managing the loan or lease | 45 |
| Attempts to collect debt not owed | 32 |
| Improper use of your report | 26 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Problems when you are unable to pay | 13 |
| Repossession | 12 |
| Problems at the end of the loan or lease | 12 |
| Written notification about debt | 11 |
| Communication tactics | 11 |
| False statements or representation | 10 |
| Took or threatened to take negative or legal action | 9 |
| Struggling to pay your loan | 8 |
| Fees or interest | 7 |
| Problem when making payments | 6 |
| Disclosure verification of debt | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Problem with a purchase shown on your statement | 3 |
| Taking out the loan or lease | 3 |
| Closing your account | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 20 | 90% |
| 2015 | 14 | 100% |
| 2016 | 24 | 100% |
| 2017 | 40 | 95% |
| 2018 | 38 | 94.7% |
| 2019 | 47 | 100% |
| 2020 | 33 | 97% |
| 2021 | 17 | 100% |
| 2022 | 21 | 100% |
| 2023 | 19 | 100% |
| 2024 | 18 | 100% |
| 2025 | 23 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TIDEWATER FINANCE COMPANY, INC. has accumulated 324 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 154 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TIDEWATER FINANCE COMPANY, INC. reports a 97.8% timely-response rate and has closed 94.4% of cases with a written explanation to the consumer. 2.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TIDEWATER FINANCE COMPANY, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TIDEWATER FINANCE COMPANY, INC. has received 324 consumer complaints filed with the Consumer Financial Protection Bureau.
TIDEWATER FINANCE COMPANY, INC. has a 97.8% timely response rate to CFPB complaints.
The most common issue reported against TIDEWATER FINANCE COMPANY, INC. is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.