2026 data Public-data reference. official source

TIDEWATER FINANCE COMPANY, INC.

324 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

324 consumer complaints filed with the CFPB

This profile shows TIDEWATER FINANCE COMPANY, INC.'s complaint history from CFPB public records. 324 consumers have filed complaints since 2014. The company has a 97.8% timely response rate and has provided relief in 2.8% of cases.

324
Total Complaints
97.8%
Timely Response
3.7%
Disputed
2.8%
Relief Provided
37
States Active
2014
Since

Total complaints

324

Filed since 2014

Timely response

97.8%

CFPB-tracked response window

Relief rate

2.8%

Closed with monetary or non-monetary relief

Timely response rate 97.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.8%
Industry median

Share closed with monetary or non-monetary relief.

TIDEWATER FINANCE COMPANY, INC. complaint mix by product

Total complaints: 324

TIDEWATER FINANCE COMPANY, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 324 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 87 complaints (27.6%), resolution 1.1% Debt collection 27.6% Credit reporting,: 66 complaints (21.0%), resolution 0.0% Credit reporting, 21.0% Vehicle loan: 63 complaints (20.0%), resolution 0.0% Vehicle loan 20.0% Consumer Loan: 40 complaints (12.7%), resolution 17.5% Consumer Loan 12.7% Credit card: 25 complaints (7.9%), resolution 0.0% Credit card 7.9% Credit reporting: 24 complaints (7.6%), resolution 0.0% Credit reporting 7.6% Payday loan,: 10 complaints (3.2%), resolution 0.0%
  • Debt collection 87 27.6% 1% relief
  • Credit reporting, 66 21.0% 0% relief
  • Vehicle loan 63 20.0% 0% relief
  • Consumer Loan 40 12.7% 18% relief
  • Credit card 25 7.9% 0% relief
  • Credit reporting 24 7.6% 0% relief
  • Payday loan, 10 3.2% 0% relief

How TIDEWATER FINANCE COMPANY, INC.'s 324 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 87
Credit reporting, credit repair services, or other personal consumer reports 66
Vehicle loan or lease 63
Consumer Loan 40
Credit card or prepaid card 25
Credit reporting or other personal consumer reports 24
Payday loan, title loan, or personal loan 10
Credit card 5
Credit reporting 3
Bank account or service 1

Top States

State Complaints
IL 34
CA 32
GA 30
MI 24
VA 23
TX 21
FL 20
MD 15
OH 14
AZ 12
NC 12
TN 9
IN 8
NJ 7
AL 7
MS 5
WA 5
SC 5
PA 5
CO 4

Top Issues

Issue Complaints
Incorrect information on your report 57
Managing the loan or lease 45
Attempts to collect debt not owed 32
Improper use of your report 26
Problem with a credit reporting company's investigation into an existing problem 14
Problems when you are unable to pay 13
Repossession 12
Problems at the end of the loan or lease 12
Written notification about debt 11
Communication tactics 11
False statements or representation 10
Took or threatened to take negative or legal action 9
Struggling to pay your loan 8
Fees or interest 7
Problem when making payments 6
Disclosure verification of debt 6
Cont'd attempts collect debt not owed 5
Problem with a purchase shown on your statement 3
Taking out the loan or lease 3
Closing your account 3

Yearly Trend

Year Complaints Timely
2014 20 90%
2015 14 100%
2016 24 100%
2017 40 95%
2018 38 94.7%
2019 47 100%
2020 33 97%
2021 17 100%
2022 21 100%
2023 19 100%
2024 18 100%
2025 23 100%
2026 10 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About TIDEWATER FINANCE COMPANY, INC.

TIDEWATER FINANCE COMPANY, INC. has accumulated 324 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 154 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, TIDEWATER FINANCE COMPANY, INC. reports a 97.8% timely-response rate and has closed 94.4% of cases with a written explanation to the consumer. 2.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TIDEWATER FINANCE COMPANY, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does TIDEWATER FINANCE COMPANY, INC. have?

TIDEWATER FINANCE COMPANY, INC. has received 324 consumer complaints filed with the Consumer Financial Protection Bureau.

Does TIDEWATER FINANCE COMPANY, INC. respond to complaints on time?

TIDEWATER FINANCE COMPANY, INC. has a 97.8% timely response rate to CFPB complaints.

What is the most common complaint about TIDEWATER FINANCE COMPANY, INC.?

The most common issue reported against TIDEWATER FINANCE COMPANY, INC. is "Incorrect information on your report" in the "Debt collection" product category.

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