WA · Statewide CFPB complaints

Washington consumer complaints

1.9K companies · top product Credit reporting or other personal consumer reports · top issue Incorrect information on your report.

Top companies ↓ All states

Washington share of attributed US complaint volume

16.2M attributed filings across US states and territories in this mirror; Washington's count plus the residual equals that national total.

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Mid-pack filing posture

Washington mid-pack among US jurisdictions

Washington holds 149.8K attributed filings across 1.9K companies (0.9% national share).

149.8K CFPB complaints

Washington has 149.8K CFPB consumer complaints across 1.9K companies (59th percentile nationally, upper half). Top product: Credit reporting or other personal consumer reports; top issue: Incorrect information on your report. Volume reflects consumer allegations, not regulatory findings.

  • 59th percentile (upper half)
  • Equifax, Inc. 21% of state filings
  • Data updated June 2026

Washington among nearby state ranks

Five jurisdictions around this state's CFPB complaint-volume position

upper half volume
of 56 jurisdictions
#24
59th percentile by complaint volume
Indiana185.0KMissouri183.4KWashington149.8KConnecticut119.0KWisconsin118.9K

Most complained-about companies in Washington

Top companies in Washington

Attributed CFPB complaint volume among companies active in this state

In-state lead
Equifax, Inc.
31.9K
21% of state filings
# Company Complaints
1 Equifax, Inc. 31.9K
2 Transunion Intermediate Holdings, Inc. 31.8K
3 Experian Information Solutions Inc. 27.5K
4 Bank of America, National Association 4.3K
5 JPMorgan Chase & Co. 3.4K
6 Wells Fargo & Company 3.0K
7 Citibank, N.a. 2.4K
8 Capital One Financial Corporation 2.2K
9 U.S. Bancorp 1.7K
10 Navient Solutions, LLC. 1.3K
11 American Express Company 1.2K
12 Synchrony Financial 1.2K
13 Paypal Holdings, Inc 848
14 Portfolio Recovery Associates, LLC 809
15 Encore Capital Group Inc. 795
16 Ocwen Financial Corporation 764
17 Block, Inc. 752
18 Boeing Employees' Credit Union 731
19 Keycorp 704
20 Bread Financial Holdings, Inc. 625
21 CL Holdings LLC 591
22 Resurgent Capital Services L.P. 569
23 Mohela 552
24 Navy Federal Credit Union 549
25 Discover Bank 542
26 United Services Automobile Association 467
27 Nationstar Mortgage LLC 450
28 Barclays Bank Delaware 444
29 Nelnet, Inc. 427
30 Shellpoint Partners, LLC 420
31 Goldman Sachs Bank USA 384
32 Chime Financial Inc 382
33 LexisNexis 360
34 Ditech Financial LLC 345
35 CBC Companies, Inc. 331
36 Ally Financial Inc. 325
37 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 321
38 Aes/Pheaa 316
39 Select Portfolio Servicing, Inc. 312
40 CCS Financial Services, Inc. 303
41 Coinbase, Inc. 285
42 LoanCare, LLC 277
43 Mr. Cooper Group Inc. 276
44 T.S. Holdings 269
45 Early Warning Services, LLC 266
46 TD Bank Us Holding Company 264
47 P.S.C., Inc 258
48 Freedom Mortgage Company 256
49 PNC Bank N.A. 241
50 Transworld Systems Inc 236

Source: CFPB Consumer Complaint Database

About this data: Complaints are attributed to states based on the consumer's reported location. Washington complaint data reflects filings from consumers residing in the state and does not imply that companies are headquartered or operate exclusively there. Volume reflects consumer allegations, not regulatory findings. See the methodology page for sourcing detail. Washington accounts for 0.9% of the 16.2M complaints attributed to a US state or territory (1.5× the median state). Equifax, Inc. alone accounts for 21% of Washington filings in this dataset.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets for Washington (#24 of 56; 0.9% national share). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026