NC · Statewide CFPB complaints

North Carolina consumer complaints

2.3K companies · top product Credit reporting or other personal consumer reports · top issue Incorrect information on your report.

North Carolina's wide slice of attributed US volume

16.2M attributed filings across US states and territories; North Carolina's 3.4% share sits in the wider third.

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Heavy attributed filing volume

North Carolina in the heavy-volume third

North Carolina sits in the heaviest third by CFPB attributed complaint count (554.7K · #8 of 56).

554.7K CFPB complaints

North Carolina is in the heavy-volume third with 554.7K CFPB complaints across 2.3K companies. Top product: Credit reporting or other personal consumer reports; top issue: Incorrect information on your report. Volume is allegations, not findings.

  • 88th percentile (top quarter)
  • Equifax, Inc. 27% of state filings
  • Data updated June 2026

North Carolina among nearby heavy-volume ranks

Five jurisdictions around this state's position · 5.6× median intensity

top quarter volume
of 56 jurisdictions
#8
88th percentile by complaint volume
Illinois695.8KPennsylvania643.0KNorth Carolina554.7KNew Jersey520.7KMaryland403.1K

Concentrated company filings in North Carolina

Top companies in North Carolina

Attributed CFPB complaint volume among companies active in this state

In-state lead
Equifax, Inc.
151.9K
27% of state filings
# Company Complaints
1 Equifax, Inc. 151.9K
2 Transunion Intermediate Holdings, Inc. 149.1K
3 Experian Information Solutions Inc. 132.3K
4 Wells Fargo & Company 6.3K
5 Bank of America, National Association 5.1K
6 Capital One Financial Corporation 4.9K
7 Citibank, N.a. 3.4K
8 JPMorgan Chase & Co. 3.2K
9 Block, Inc. 3.1K
10 Synchrony Financial 3.0K
11 CBC Companies, Inc. 2.8K
12 Navy Federal Credit Union 2.4K
13 Resurgent Capital Services L.P. 2.2K
14 Truist Financial Corporation 1.9K
15 Bread Financial Holdings, Inc. 1.8K
16 State Employees Credit Union 1.7K
17 American Express Company 1.6K
18 LexisNexis 1.6K
19 Encore Capital Group Inc. 1.5K
20 Portfolio Recovery Associates, LLC 1.4K
21 Discover Bank 1.4K
22 National Credit Systems,Inc. 1.3K
23 PNC Bank N.A. 1.2K
24 Navient Solutions, LLC. 1.2K
25 CL Holdings LLC 1.2K
26 Bull City Financial Solutions, Inc 1.1K
27 I.C. System, Inc. 1.1K
28 Ally Financial Inc. 1.1K
29 CCS Financial Services, Inc. 1.0K
30 Barclays Bank Delaware 964
31 Paypal Holdings, Inc 956
32 Mohela 949
33 Chime Financial Inc 910
34 Nelnet, Inc. 885
35 Ocwen Financial Corporation 841
36 TD Bank Us Holding Company 805
37 United Services Automobile Association 796
38 U.S. Bancorp 782
39 Early Warning Services, LLC 772
40 Fifth Third Financial Corporation 771
41 FirstPoint Collection Resources 762
42 Suntrust Banks, Inc. 745
43 Affirm Holdings, Inc 679
44 BB&T Corporation 673
45 Pending Company Match 655
46 Santander Holdings USA, Inc. 618
47 Caine & Weiner Company, Inc. 576
48 Goldman Sachs Bank USA 572
49 Self Financial Inc. 567
50 OneMain Finance Corporation 566

Source: CFPB Consumer Complaint Database

About this data: Complaints are attributed by the consumer's reported location. North Carolina's heavy filing count can reflect population, market size, or reporting patterns — not company headquarters. Volume is allegations, not findings. See the methodology page for sourcing detail. North Carolina accounts for 3.4% of the 16.2M complaints attributed to a US state or territory (5.6× the median state). Equifax, Inc. alone accounts for 27% of North Carolina filings in this dataset.

Data sourced from official public datasets for North Carolina (#8 of 56; 3.4% national share). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026