DC · Statewide CFPB complaints

District of Columbia consumer complaints

991 companies · top product Credit reporting or other personal consumer reports · top issue Incorrect information on your report.

Top companies ↓ All states

District of Columbia share of attributed US complaint volume

16.2M attributed filings across US states and territories in this mirror; District of Columbia's count plus the residual equals that national total.

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Mid-pack filing posture

District of Columbia mid-pack among US jurisdictions

District of Columbia holds 56.9K attributed filings across 991 companies (0.4% national share).

56.9K CFPB complaints

District of Columbia has 56.9K CFPB consumer complaints across 991 companies (41st percentile nationally, lower half). Top product: Credit reporting or other personal consumer reports; top issue: Incorrect information on your report. Volume reflects consumer allegations, not regulatory findings.

  • 41st percentile (lower half)
  • Equifax, Inc. 24% of state filings
  • Data updated June 2026

District of Columbia among nearby state ranks

Five jurisdictions around this state's CFPB complaint-volume position

Below midpoint
of 56 jurisdictions
#34
41st percentile by complaint volume
Kentucky70.4KPuerto Rico57.8KDistrict of Columbia56.9KOregon56.3KUtah51.3K

Most complained-about companies in District of Columbia

Top companies in District of Columbia

Attributed CFPB complaint volume among companies active in this state

In-state lead
Equifax, Inc.
13.6K
24% of state filings
# Company Complaints
1 Equifax, Inc. 13.6K
2 Transunion Intermediate Holdings, Inc. 13.4K
3 Experian Information Solutions Inc. 12.4K
4 Bank of America, National Association 1.0K
5 Capital One Financial Corporation 996
6 Wells Fargo & Company 935
7 Citibank, N.a. 842
8 JPMorgan Chase & Co. 815
9 Navy Federal Credit Union 531
10 PNC Bank N.A. 423
11 American Express Company 347
12 Synchrony Financial 299
13 Navient Solutions, LLC. 285
14 TD Bank Us Holding Company 271
15 Block, Inc. 261
16 Truist Financial Corporation 254
17 Aes/Pheaa 251
18 Mohela 236
19 Discover Bank 217
20 LexisNexis 216
21 U.S. Bancorp 195
22 Paypal Holdings, Inc 184
23 Ocwen Financial Corporation 184
24 Suntrust Banks, Inc. 178
25 Transworld Systems Inc 170
26 Nelnet, Inc. 162
27 Bread Financial Holdings, Inc. 155
28 Barclays Bank Delaware 155
29 CBC Companies, Inc. 149
30 Fair Collections & Outsourcing, Inc. 144
31 CL Holdings LLC 142
32 Ally Financial Inc. 129
33 Resurgent Capital Services L.P. 128
34 Chime Financial Inc 121
35 Goldman Sachs Bank USA 112
36 Pentagon Federal Credit Union 107
37 Early Warning Services, LLC 106
38 Encore Capital Group Inc. 103
39 Shellpoint Partners, LLC 101
40 M&T Bank Corporation 99
41 Select Portfolio Servicing, Inc. 97
42 Credit Acceptance Corporation 94
43 Portfolio Recovery Associates, LLC 89
44 Nationstar Mortgage LLC 84
45 I.C. System, Inc. 79
46 EdFinancial Services 77
47 Mr. Cooper Group Inc. 77
48 United Services Automobile Association 75
49 Maximus Federal Services, Inc. 72
50 National Credit Systems,Inc. 70

Source: CFPB Consumer Complaint Database

About this data: Complaints are attributed to states based on the consumer's reported location. District of Columbia complaint data reflects filings from consumers residing in the state and does not imply that companies are headquartered or operate exclusively there. Volume reflects consumer allegations, not regulatory findings. See the methodology page for sourcing detail. District of Columbia accounts for 0.4% of the 16.2M complaints attributed to a US state or territory (0.6× the median state). Equifax, Inc. alone accounts for 24% of District of Columbia filings in this dataset.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets for District of Columbia (#34 of 56; 0.4% national share). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026