2026 data Public-data reference. official source

FAIR COLLECTIONS & OUTSOURCING, INC.

4.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

4.6K consumer complaints filed with the CFPB

This profile shows FAIR COLLECTIONS & OUTSOURCING, INC.'s complaint history from CFPB public records. 4,595 consumers have filed complaints since 2013. The company has a 98.5% timely response rate and has provided relief in 0.1% of cases.

4.6K
Total Complaints
98.5%
Timely Response
2.8%
Disputed
0.1%
Relief Provided
54
States Active
2013
Since

Total complaints

4.6K

Filed since 2013

Timely response

98.5%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 98.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

FAIR COLLECTIONS & OUTSOURCING, INC. complaint mix by product

Total complaints: 4.6K

FAIR COLLECTIONS & OUTSOURCING, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 3,588 complaints (78.2%), resolution 0.2% Debt collection 78.2% Credit reporting: 632 complaints (13.8%), resolution 0.0% Credit reporting 13.8% Credit reporting,: 340 complaints (7.4%), resolution 0.0% Credit reporting, 7.4% Credit reporting: 16 complaints (0.3%), resolution 0.0% Debt or: 6 complaints (0.1%), resolution 0.0% Credit card: 4 complaints (0.1%), resolution 0.0% Mortgage: 2 complaints (0.0%), resolution 0.0%
  • Debt collection 4K 78.2% 0% relief
  • Credit reporting 632 13.8% 0% relief
  • Credit reporting, 340 7.4% 0% relief
  • Credit reporting 16 0.3% 0% relief
  • Debt or 6 0.1% 0% relief
  • Credit card 4 0.1% 0% relief
  • Mortgage 2 0.0% 0% relief

How FAIR COLLECTIONS & OUTSOURCING, INC.'s 4.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 3.6K
Credit reporting or other personal consumer reports 632
Credit reporting, credit repair services, or other personal consumer reports 340
Credit reporting 16
Debt or credit management 6
Credit card 4
Mortgage 2
Credit card or prepaid card 2
Consumer Loan 2
Payday loan, title loan, personal loan, or advance loan 2
Checking or savings account 1

Top States

State Complaints
TX 558
FL 548
CA 459
MD 397
GA 372
NC 200
NY 200
PA 185
VA 172
IL 172
NJ 145
MI 128
DC 99
MA 96
OH 73
NV 64
AR 59
AZ 58
SC 54
MS 51

Top Issues

Issue Complaints
Attempts to collect debt not owed 1.6K
Written notification about debt 630
Incorrect information on your report 556
False statements or representation 545
Took or threatened to take negative or legal action 303
Cont'd attempts collect debt not owed 239
Improper use of your report 181
Problem with a company's investigation into an existing problem 133
Communication tactics 131
Disclosure verification of debt 124
Problem with a credit reporting company's investigation into an existing problem 89
Threatened to contact someone or share information improperly 24
Incorrect information on credit report 15
Electronic communications 15
Improper contact or sharing of info 13
Problem with a company's investigation into an existing issue 8
Taking/threatening an illegal action 7
Credit monitoring or identity theft protection services 5
Confusing or misleading advertising or marketing 3
Trouble using your card 2

Yearly Trend

Year Complaints Timely
2013 35 100%
2014 123 100%
2015 120 100%
2016 145 100%
2017 215 100%
2018 208 100%
2019 125 99.2%
2020 158 99.4%
2021 250 99.6%
2022 278 95.3%
2023 391 98.2%
2024 791 99.1%
2025 1.3K 97.1%
2026 478 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About FAIR COLLECTIONS & OUTSOURCING, INC.

FAIR COLLECTIONS & OUTSOURCING, INC. has accumulated 4,595 consumer complaints in the CFPB public database, with filings active across 54 U.S. states. Of those submissions, 1,328 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, FAIR COLLECTIONS & OUTSOURCING, INC. reports a 98.5% timely-response rate and has closed 99.3% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FAIR COLLECTIONS & OUTSOURCING, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does FAIR COLLECTIONS & OUTSOURCING, INC. have?

FAIR COLLECTIONS & OUTSOURCING, INC. has received 4,595 consumer complaints filed with the Consumer Financial Protection Bureau.

Does FAIR COLLECTIONS & OUTSOURCING, INC. respond to complaints on time?

FAIR COLLECTIONS & OUTSOURCING, INC. has a 98.5% timely response rate to CFPB complaints.

What is the most common complaint about FAIR COLLECTIONS & OUTSOURCING, INC.?

The most common issue reported against FAIR COLLECTIONS & OUTSOURCING, INC. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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