CFPB · Lighter issue volume

Was approved for a loan, but didn't receive the money

513 CFPB complaints (light-volume third) · 173 companies · top product Payday loan, title loan, or personal loan.

513 CFPB complaints

"Was approved for a loan, but didn't receive the money" is in the light-volume third with 513 CFPB complaints (ranks #132 of 178) across 173 companies. Top product Payday loan, title loan, or personal loan. Allegations, not findings.

  • Volume rank #132 of 178
  • CCF Intermediate Holdin… 5.1% of filings
  • Data updated June 2026
  • Lighter issue volume
513
Total Complaints
173
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with most complaints for this issue

# Company Complaints
1 CCF Intermediate Holdings LLC 26
2 Cng Financial Corporation 22
3 Enova International, Inc. 20
4 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 20
5 CURO Intermediate Holdings 18
6 MoneyLion Inc. 17
7 PNC Bank N.A. 16
8 SoLo Funds Inc. 14
9 A-1 Premium Acceptance, Inc. 10
10 Rosebud Economic Development Corporation 9
11 Wlcc 9
12 OneMain Finance Corporation 9
13 Advance America, Cash Advance Centers, Inc. 9
14 Home Loan Center, Inc. 9
15 Affirm Holdings, Inc 7
16 Activehours 7
17 Community Choice Financial, Inc. 7
18 LDF Holdings, LLC 6
19 Possible Financial Inc 6
20 Oportun Financial Corporation 5
21 Amscot Corporation 5
22 BlueChip Financial 5
23 Bridge IT, Inc. 5
24 National Credit Adjusters, LLC 5
25 GVA Holdings, LLC 5
26 Uprova Credit, LLC 5
27 Tribal Lending Enterprise, Inc. 5
28 Big Picture Loans, LLC 5
29 LendUp Loans LLC 5
30 Block, Inc. 4
31 CreditNinja Lending, LLC 4
32 World Acceptance Corporation 4
33 JPMorgan Chase & Co. 4
34 Chime Financial Inc 4
35 Bank of America, National Association 4
36 Capital One Financial Corporation 4
37 Kashia Services 4
38 Harpeth Financial Services, LLC 3
39 Qc Holdings Inc 3
40 AmeriCash Holding LLC 3
41 Klarna AB 3
42 Truist Financial Corporation 3
43 Regional Management Corporation 3
44 LendingPoint Holdings LLC 3
45 DFC Global Corp. 3
46 Upgrade, Inc. 3
47 Net Pay Advance, Inc. 3
48 TD Bank Us Holding Company 3
49 Onemain Financial Holdings, LLC. 3
50 Zarvad Iii S.a. 3

Source: CFPB Consumer Complaint Database

"Was approved for a loan, but didn't receive the money" in the light-volume third

"Was approved for a loan, but didn't receive the money" is tagged on 513 consumer complaints across 173 companies. Volume lands in the lightest third of indexed issue categories (#132 of 178). No single company exceeds 5.1% of these filings.

The most common product category where "Was approved for a loan, but didn't receive the money" is raised is "Payday loan, title loan, or personal loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Was approved for a loan, but didn't receive the money" (#132 of 178; 173 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume