CFPB · Mid-pack CFPB posture
Possible Financial Inc
2.5K CFPB complaints · 45 states · top issue Incorrect information on your report.
Possible Financial Inc has 2.5K consumer complaints in the CFPB public database (ranks #193 of 342 by volume among indexed companies). Timely response is 99.1%; 2.2% closed with relief; top product Credit reporting or other personal consumer reports. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +17080% filings 2019 to 2026
CFPB relief outcome brief
CCDB company possible-financial-inc
2.2% relief · 99.1% timely · 2.5K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: CarMax, Inc. (2.2% relief)
Possible Financial Inc closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Possible Financial Inc scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (10/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
10 / 100 percentile-benchmarked
2.2% of complaints closed with relief to the consumer
Timely response
98 / 100 percentile-benchmarked
99.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
90 / 100 percentile-benchmarked
94.6% of complaints closed with an explanation to the consumer
How 2.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Possible Financial Inc complaint mix by product
- Credit reporting 1K 42.6% – 2% relief
- Debt collection 933 38.0% – 1% relief
- Credit reporting, 192 7.8% – 3% relief
- Payday loan, 190 7.7% – 5% relief
- Payday loan, 76 3.1% – 8% relief
- Credit card 12 0.5% – 17% relief
- Credit card 5 0.2% – 20% relief
How Possible Financial Inc's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1.0K |
| Debt collection | 933 |
| Credit reporting, credit repair services, or other personal consumer reports | 192 |
| Payday loan, title loan, personal loan, or advance loan | 190 |
| Payday loan, title loan, or personal loan | 76 |
| Credit card | 12 |
| Credit card or prepaid card | 5 |
| Debt or credit management | 3 |
| Checking or savings account | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Student loan | 1 |
Nationwide filing states for Possible Financial Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 34.7% of this company's filings
Possible Financial Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 859
- +17080% vs 2019
Volume vs. relief
Where Possible Financial Inc sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Possible Financial Inc files more complaint volume than 44% of them, and closes complaints with relief more often than 47% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,462 · Closed with relief: 2.2%
Top States
| State | Complaints |
|---|---|
| TX | 854 |
| FL | 371 |
| CA | 328 |
| OH | 169 |
| SC | 98 |
| LA | 86 |
| AL | 72 |
| MI | 49 |
| WA | 44 |
| NC | 38 |
| MS | 36 |
| GA | 35 |
| IN | 32 |
| TN | 32 |
| MO | 32 |
| NV | 18 |
| OK | 16 |
| VA | 16 |
| AZ | 15 |
| NY | 14 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 794 |
| Attempts to collect debt not owed | 412 |
| Took or threatened to take negative or legal action | 349 |
| Problem with a company's investigation into an existing problem | 252 |
| Improper use of your report | 239 |
| Written notification about debt | 90 |
| False statements or representation | 65 |
| Problem with a credit reporting company's investigation into an existing problem | 64 |
| Problem when making payments | 41 |
| Problem with the payoff process at the end of the loan | 22 |
| Struggling to pay your loan | 21 |
| Can't contact lender or servicer | 20 |
| Received a loan you didn't apply for | 11 |
| Getting the loan | 10 |
| Electronic communications | 9 |
| Credit monitoring or identity theft protection services | 8 |
| Communication tactics | 6 |
| Was approved for a loan, but didn't receive the money | 6 |
| Charged fees or interest you didn't expect | 5 |
| Getting a credit card | 4 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 5 | 100% |
| 2020 | 29 | 100% |
| 2021 | 80 | 100% |
| 2022 | 114 | 100% |
| 2023 | 197 | 100% |
| 2024 | 405 | 100% |
| 2025 | 773 | 100% |
| 2026 | 859 | 97.6% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Possible Financial Inc
Possible Financial Inc's 2,462 logged complaints reach a nationwide footprint - 45 states have at least one filing. Only 27.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2019 through 2026-06-26.
Possible Financial Inc answers 99.1% of complaints inside the CFPB's tracked window and closes 94.6% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Possible Financial Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Possible Financial Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.5K.
- PHH Mortgage Services Corporation Δ 12 complaints · 17.2% relief 2.5Kcomplaints
- Receivables Performance Management, LLC Δ 13 complaints · 0% relief 2.4Kcomplaints
- Advanced Resolution Services Inc. Δ 19 complaints · 0% relief 2.5Kcomplaints
- Bank of the West Δ 19 complaints · 17.4% relief 2.4Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Possible Financial Inc (#193 of 342; 99.1% timely; 2.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture