A-1 Premium Acceptance, Inc.
58 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
A-1 Premium Acceptance, Inc. complaint mix by product
- Payday loan, 32 55.2% – 16% relief
- Payday loan, 16 27.6% – 0% relief
- Debt collection 9 15.5% – 11% relief
- Credit reporting, 1 1.7% – 0% relief
How A-1 Premium Acceptance, Inc.'s 58 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 32 |
| Payday loan, title loan, or personal loan | 16 |
| Debt collection | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| WI | 15 |
| MO | 12 |
| KS | 11 |
| TX | 5 |
| TN | 4 |
| MS | 3 |
| DE | 3 |
| UT | 2 |
| NM | 2 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Was approved for a loan, but didn't receive the money | 10 |
| Charged fees or interest you didn't expect | 10 |
| Problem when making payments | 10 |
| Can't stop withdrawals from your bank account | 6 |
| Attempts to collect debt not owed | 5 |
| Communication tactics | 4 |
| Getting the loan | 4 |
| Problem with the payoff process at the end of the loan | 2 |
| Struggling to pay your loan | 2 |
| Problem with additional add-on products or services | 1 |
| Problem with cash advance | 1 |
| Received a loan you didn't apply for | 1 |
| Incorrect information on your report | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 7 | 85.7% |
| 2019 | 7 | 85.7% |
| 2020 | 5 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 33.3% |
| 2024 | 6 | 83.3% |
| 2025 | 17 | 82.4% |
| 2026 | 9 | 55.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About A-1 Premium Acceptance, Inc.
A-1 Premium Acceptance, Inc.'s 58 logged complaints stay concentrated: only 10 states show a filing on record. 63.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2026-06-08.
A-1 Premium Acceptance, Inc. answers 79.3% of complaints inside the CFPB's tracked window and closes 89.7% with a written explanation. 10.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Was approved for a loan, but didn't receive the money."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about A-1 Premium Acceptance, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does A-1 Premium Acceptance, Inc. have?
58, per the CFPB's public complaint count for this company (see the full breakdown above).
Does A-1 Premium Acceptance, Inc. respond to complaints on time?
79.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about A-1 Premium Acceptance, Inc.?
"Was approved for a loan, but didn't receive the money", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.