CFPB · Narrative-heavy record
A-1 Premium Acceptance, Inc.
58 CFPB complaints · 63.8% with narratives · top issue Was approved for a loan, but didn't receive the money.
A-1 Premium Acceptance, Inc.: 63.8% of 58 filings include consumer narratives. Timely 79.3% · relief 10.3% · top product Payday loan, title loan, personal loan, or advance loan. Allegations, not findings.
- Narrative-heavy record
- +28.6% filings 2018 to 2026
CFPB relief outcome brief
CCDB company a-1-premium-acceptance-inc
10.3% relief · 79.3% timely · 58 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: PatientFi, Inc. (10.3% relief)
A-1 Premium Acceptance, Inc. closes 10.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of A-1 Premium Acceptance, Inc.'s 58 filings include narrative text
63.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
A-1 Premium Acceptance, Inc. complaint mix by product
- Payday loan, 32 55.2% – 16% relief
- Payday loan, 16 27.6% – 0% relief
- Debt collection 9 15.5% – 11% relief
- Credit reporting, 1 1.7% – 0% relief
How A-1 Premium Acceptance, Inc.'s 58 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 32 |
| Payday loan, title loan, or personal loan | 16 |
| Debt collection | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where A-1 Premium Acceptance, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- WI
- 25.9% of this company's filings
A-1 Premium Acceptance, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +28.6% vs 2018
Top States
| State | Complaints |
|---|---|
| WI | 15 |
| MO | 12 |
| KS | 11 |
| TX | 5 |
| TN | 4 |
| MS | 3 |
| DE | 3 |
| UT | 2 |
| NM | 2 |
| LA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Was approved for a loan, but didn't receive the money | 10 |
| Charged fees or interest you didn't expect | 10 |
| Problem when making payments | 10 |
| Can't stop withdrawals from your bank account | 6 |
| Attempts to collect debt not owed | 5 |
| Communication tactics | 4 |
| Getting the loan | 4 |
| Problem with the payoff process at the end of the loan | 2 |
| Struggling to pay your loan | 2 |
| Problem with additional add-on products or services | 1 |
| Problem with cash advance | 1 |
| Received a loan you didn't apply for | 1 |
| Incorrect information on your report | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 7 | 85.7% |
| 2019 | 7 | 85.7% |
| 2020 | 5 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 100% |
| 2023 | 3 | 33.3% |
| 2024 | 6 | 83.3% |
| 2025 | 17 | 82.4% |
| 2026 | 9 | 55.6% |
Source: CFPB Consumer Complaint Database
A-1 Premium Acceptance, Inc.'s narrative-rich complaint ledger
A-1 Premium Acceptance, Inc.'s 58 logged complaints stay concentrated: only 10 states show a filing. 63.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-08.
A-1 Premium Acceptance, Inc. answers 79.3% of complaints inside the CFPB's tracked window and closes 89.7% with a written explanation. 10.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Was approved for a loan, but didn't receive the money."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about A-1 Premium Acceptance, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for A-1 Premium Acceptance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 58.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 79.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for A-1 Premium Acceptance, Inc. (79.3% timely; 10.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record