LendUp Loans LLC
198 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
LendUp Loans LLC complaint mix by product
- Payday loan, 65 33.5% – 14% relief
- Credit reporting, 58 29.9% – 3% relief
- Credit card 26 13.4% – 15% relief
- Debt collection 20 10.3% – 0% relief
- Payday loan 17 8.8% – 6% relief
- Consumer Loan 5 2.6% – 0% relief
- Credit card 3 1.5% – 0% relief
How LendUp Loans LLC's 198 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 65 |
| Credit reporting, credit repair services, or other personal consumer reports | 58 |
| Credit card or prepaid card | 26 |
| Debt collection | 20 |
| Payday loan | 17 |
| Consumer Loan | 5 |
| Credit card | 3 |
| Credit reporting | 3 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 65 |
| TX | 30 |
| MO | 10 |
| TN | 9 |
| UT | 8 |
| FL | 7 |
| IL | 6 |
| OH | 6 |
| LA | 6 |
| NJ | 4 |
| WI | 4 |
| GA | 4 |
| SC | 3 |
| MN | 3 |
| MI | 3 |
| OR | 2 |
| WA | 2 |
| RI | 2 |
| AK | 2 |
| NV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 35 |
| Improper use of your report | 21 |
| Attempts to collect debt not owed | 14 |
| Problem when making payments | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 12 |
| Problem with the payoff process at the end of the loan | 9 |
| Charged fees or interest you didn't expect | 7 |
| Struggling to pay your loan | 7 |
| Applied for loan/did not receive money | 6 |
| Getting the loan | 6 |
| Can't contact lender or servicer | 5 |
| Was approved for a loan, but didn't receive the money | 5 |
| Can't contact lender | 4 |
| Can't stop withdrawals from your bank account | 4 |
| Written notification about debt | 4 |
| Getting a credit card | 4 |
| Charged fees or interest I didn't expect | 3 |
| Incorrect information on credit report | 3 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Struggling to pay your bill | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 12 | 100% |
| 2016 | 16 | 93.8% |
| 2017 | 38 | 100% |
| 2018 | 51 | 96.1% |
| 2019 | 35 | 100% |
| 2020 | 14 | 100% |
| 2021 | 28 | 100% |
| 2022 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About LendUp Loans LLC
LendUp Loans LLC's 198 logged complaints stay concentrated: only 35 states show a filing on record. 60.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2022-05-03.
LendUp Loans LLC answers 97.5% of complaints inside the CFPB's tracked window and closes 90.4% with a written explanation. 8.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about LendUp Loans LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does LendUp Loans LLC have?
198, per the CFPB's public complaint count for this company (see the full breakdown above).
Does LendUp Loans LLC respond to complaints on time?
97.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about LendUp Loans LLC?
"Incorrect information on your report", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.