CFPB · Diversified product mix

LendUp Loans LLC

198 CFPB complaints · diversified mix (top product 32.8%) · top issue Incorrect information on your report.

198 CFPB complaints

LendUp Loans LLC: top product "Payday loan, title loan, or personal loan" is only 32.8% of 198 - multi-bucket mix. Timely 97.5% · relief 8.1%. Allegations, not findings.

  • Diversified product mix
  • +200% filings 2014 to 2022

CFPB relief outcome brief

CCDB company lendup-loans-llc

8.1% relief · 97.5% timely · 198 filings · Payday loan, title loan, or personal loan

Nearest relief peer: LDF Holdings, LLC (6% relief)

LendUp Loans LLC (this)8.1%Healthcare Collections-I, LLC0%Investors Bank15.7%RAS LaVrar, LLC0%Revenue Recovery Corporation12.6%
Closed-with-relief % among LendUp Loans LLC and nearest filing-volume peers

LendUp Loans LLC closes 8.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of LendUp Loans LLC's 198 filings include narrative text

60.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

LendUp Loans LLC complaint mix by product

Total complaints: 198

LendUp Loans LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 198 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 65 complaints (33.5%), resolution 13.8% Payday loan, 33.5% Credit reporting,: 58 complaints (29.9%), resolution 3.4% Credit reporting, 29.9% Credit card: 26 complaints (13.4%), resolution 15.4% Credit card 13.4% Debt collection: 20 complaints (10.3%), resolution 0.0% Debt collection 10.3% Payday loan: 17 complaints (8.8%), resolution 5.9% Payday loan 8.8% Consumer Loan: 5 complaints (2.6%), resolution 0.0% Credit card: 3 complaints (1.5%), resolution 0.0%
  • Payday loan, 65 33.5% 14% relief
  • Credit reporting, 58 29.9% 3% relief
  • Credit card 26 13.4% 15% relief
  • Debt collection 20 10.3% 0% relief
  • Payday loan 17 8.8% 6% relief
  • Consumer Loan 5 2.6% 0% relief
  • Credit card 3 1.5% 0% relief

How LendUp Loans LLC's 198 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 65
Credit reporting, credit repair services, or other personal consumer reports 58
Credit card or prepaid card 26
Debt collection 20
Payday loan 17
Consumer Loan 5
Credit card 3
Credit reporting 3
Checking or savings account 1

Where LendUp Loans LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
32.8% of this company's filings
CA65TX30MO10TN9UT8FL7IL6OH6

LendUp Loans LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2022
3
+200% vs 2014
0204060 201420152016201720182019202020212022 3

Top States

State Complaints
CA 65
TX 30
MO 10
TN 9
UT 8
FL 7
IL 6
OH 6
LA 6
NJ 4
WI 4
GA 4
SC 3
MN 3
MI 3
OR 2
WA 2
RI 2
AK 2
NV 2

Top Issues

Issue Complaints
Incorrect information on your report 35
Improper use of your report 21
Attempts to collect debt not owed 14
Problem when making payments 14
Problem with a credit reporting company's investigation into an existing problem 12
Problem with the payoff process at the end of the loan 9
Charged fees or interest you didn't expect 7
Struggling to pay your loan 7
Applied for loan/did not receive money 6
Getting the loan 6
Can't contact lender or servicer 5
Was approved for a loan, but didn't receive the money 5
Can't contact lender 4
Can't stop withdrawals from your bank account 4
Written notification about debt 4
Getting a credit card 4
Charged fees or interest I didn't expect 3
Incorrect information on credit report 3
Money was taken from your bank account on the wrong day or for the wrong amount 3
Struggling to pay your bill 3

Yearly Trend

Year Complaints Timely
2014 1 100%
2015 12 100%
2016 16 93.8%
2017 38 100%
2018 51 96.1%
2019 35 100%
2020 14 100%
2021 28 100%
2022 3 33.3%

Source: CFPB Consumer Complaint Database

LendUp Loans LLC spreads across product buckets

LendUp Loans LLC's 198 logged complaints stay concentrated: only 35 states show a filing. 60.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2022-05-03.

LendUp Loans LLC answers 97.5% of complaints inside the CFPB's tracked window and closes 90.4% with a written explanation. 8.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about LendUp Loans LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for LendUp Loans LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for LendUp Loans LLC (97.5% timely; 8.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix