Total complaints
159
Filed since 2014
2026 data Public-data reference. official source
LendUp Loans LLC
159 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
159 consumer complaints filed with the CFPB
This profile shows LendUp Loans LLC's complaint history from CFPB public records. 159 consumers have filed complaints since 2014. The company has a 98.1% timely response rate and has provided relief in 8.2% of cases.
159
Total Complaints
98.1%
Timely Response
1.3%
Disputed
8.2%
Relief Provided
34
States Active
2014
Since
Timely response
98.1%
CFPB-tracked response window
Relief rate
8.2%
Closed with monetary or non-monetary relief
Timely response rate 98.1%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 8.2%
Industry median
Share closed with monetary or non-monetary relief.
LendUp Loans LLC complaint mix by product
- Payday loan, 52 33.3% – 15% relief
- Credit reporting, 47 30.1% – 4% relief
- Credit card 22 14.1% – 9% relief
- Payday loan 14 9.0% – 7% relief
- Debt collection 13 8.3% – 0% relief
- Consumer Loan 5 3.2% – 0% relief
- Credit card 3 1.9% – 0% relief
How LendUp Loans LLC's 159 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 52 |
| Credit reporting, credit repair services, or other personal consumer reports | 47 |
| Credit card or prepaid card | 22 |
| Payday loan | 14 |
| Debt collection | 13 |
| Consumer Loan | 5 |
| Credit card | 3 |
| Credit reporting | 2 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 49 |
| TX | 21 |
| MO | 10 |
| TN | 8 |
| FL | 7 |
| UT | 7 |
| IL | 5 |
| NJ | 4 |
| LA | 4 |
| GA | 4 |
| OH | 4 |
| WI | 3 |
| SC | 3 |
| MN | 3 |
| RI | 2 |
| OR | 2 |
| MI | 2 |
| WY | 1 |
| IN | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 26 |
| Improper use of your report | 18 |
| Problem when making payments | 11 |
| Attempts to collect debt not owed | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Problem with the payoff process at the end of the loan | 9 |
| Was approved for a loan, but didn't receive the money | 5 |
| Charged fees or interest you didn't expect | 5 |
| Can't contact lender or servicer | 5 |
| Getting the loan | 5 |
| Can't stop withdrawals from your bank account | 4 |
| Can't contact lender | 4 |
| Struggling to pay your loan | 4 |
| Getting a credit card | 3 |
| Applied for loan/did not receive money | 3 |
| Struggling to pay your bill | 3 |
| Charged fees or interest I didn't expect | 3 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 3 |
| Managing the loan or lease | 2 |
| Incorrect information on credit report | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 10 | 100% |
| 2016 | 14 | 92.9% |
| 2017 | 36 | 100% |
| 2018 | 39 | 97.4% |
| 2019 | 28 | 100% |
| 2020 | 9 | 100% |
| 2021 | 20 | 100% |
| 2022 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About LendUp Loans LLC
LendUp Loans LLC has accumulated 159 consumer complaints in the CFPB public database, with filings active across 34 U.S. states. Of those submissions, 81 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2022-05-03, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LendUp Loans LLC reports a 98.1% timely-response rate and has closed 90.6% of cases with a written explanation to the consumer. 8.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LendUp Loans LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does LendUp Loans LLC have?
LendUp Loans LLC has received 159 consumer complaints filed with the Consumer Financial Protection Bureau.
Does LendUp Loans LLC respond to complaints on time?
LendUp Loans LLC has a 98.1% timely response rate to CFPB complaints.
What is the most common complaint about LendUp Loans LLC?
The most common issue reported against LendUp Loans LLC is "Incorrect information on your report" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.
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