CFPB · Diversified product mix
Harpeth Financial Services, LLC
752 CFPB complaints · diversified mix (top product 30.7%) · top issue Charged fees or interest you didn't expect.
Harpeth Financial Services, LLC: top product "Payday loan, title loan, or personal loan" is only 30.7% of 752 - multi-bucket mix. Timely 98.3% · relief 3.3%. Allegations, not findings.
- Diversified product mix
- +12800% filings 2013 to 2026
CFPB relief outcome brief
CCDB company harpeth-financial-services-llc
3.3% relief · 98.3% timely · 752 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Cash Express, LLC (3.7% relief)
Harpeth Financial Services, LLC closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Harpeth Financial Services, LLC's 752 filings include narrative text
56.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Harpeth Financial Services, LLC complaint mix by product
- Payday loan, 231 31.3% – 1% relief
- Payday loan, 214 29.0% – 0% relief
- Debt collection 184 25.0% – 1% relief
- Credit reporting 55 7.5% – 0% relief
- Payday loan 32 4.3% – 47% relief
- Consumer Loan 16 2.2% – 31% relief
- Credit reporting, 5 0.7% – 0% relief
How Harpeth Financial Services, LLC's 752 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 231 |
| Payday loan, title loan, personal loan, or advance loan | 214 |
| Debt collection | 184 |
| Credit reporting or other personal consumer reports | 55 |
| Payday loan | 32 |
| Consumer Loan | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Money transfer, virtual currency, or money service | 4 |
| Credit card | 3 |
| Debt or credit management | 3 |
| Checking or savings account | 3 |
| Prepaid card | 1 |
| Other financial service | 1 |
Where Harpeth Financial Services, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TN
- 39.1% of this company's filings
Harpeth Financial Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 129
- +12800% vs 2013
Top States
| State | Complaints |
|---|---|
| TN | 294 |
| FL | 73 |
| VA | 57 |
| TX | 45 |
| MO | 33 |
| WI | 25 |
| OH | 23 |
| GA | 23 |
| KS | 21 |
| SC | 20 |
| MI | 15 |
| CA | 12 |
| DE | 12 |
| AL | 11 |
| AZ | 11 |
| KY | 9 |
| ID | 9 |
| UT | 6 |
| OK | 5 |
| MS | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 167 |
| Struggling to pay your loan | 94 |
| Attempts to collect debt not owed | 66 |
| Incorrect information on your report | 51 |
| Problem when making payments | 45 |
| Took or threatened to take negative or legal action | 34 |
| Problem with the payoff process at the end of the loan | 34 |
| Can't stop withdrawals from your bank account | 32 |
| Communication tactics | 30 |
| Written notification about debt | 25 |
| Charged fees or interest I didn't expect | 22 |
| False statements or representation | 20 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 13 |
| Problem with cash advance | 12 |
| Problem with a company's investigation into an existing problem | 10 |
| Getting a line of credit | 9 |
| Can't stop charges to bank account | 8 |
| Getting the loan | 7 |
| Problems when you are unable to pay | 7 |
| Managing the loan or lease | 7 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 4 | 100% |
| 2015 | 14 | 100% |
| 2016 | 23 | 95.7% |
| 2017 | 41 | 95.1% |
| 2018 | 53 | 100% |
| 2019 | 58 | 100% |
| 2020 | 73 | 100% |
| 2021 | 42 | 100% |
| 2022 | 30 | 100% |
| 2023 | 50 | 98% |
| 2024 | 68 | 100% |
| 2025 | 166 | 94.6% |
| 2026 | 129 | 100% |
Source: CFPB Consumer Complaint Database
Harpeth Financial Services, LLC spreads across product buckets
Harpeth Financial Services, LLC's 752 logged complaints stay concentrated: only 39 states show a filing. 56.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
Harpeth Financial Services, LLC answers 98.3% of complaints inside the CFPB's tracked window and closes 94.3% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Harpeth Financial Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Harpeth Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 752.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Harpeth Financial Services, LLC (98.3% timely; 3.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix