2026 data Public-data reference. official source

Harpeth Financial Services, LLC

567 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

567 consumer complaints filed with the CFPB

This profile shows Harpeth Financial Services, LLC's complaint history from CFPB public records. 567 consumers have filed complaints since 2013. The company has a 98.4% timely response rate and has provided relief in 3.9% of cases.

567
Total Complaints
98.4%
Timely Response
1.4%
Disputed
3.9%
Relief Provided
36
States Active
2013
Since

Total complaints

567

Filed since 2013

Timely response

98.4%

CFPB-tracked response window

Relief rate

3.9%

Closed with monetary or non-monetary relief

Timely response rate 98.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.9%
Industry median

Share closed with monetary or non-monetary relief.

Harpeth Financial Services, LLC complaint mix by product

Total complaints: 567

Harpeth Financial Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 567 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 186 complaints (33.5%), resolution 1.1% Payday loan, 33.5% Payday loan,: 155 complaints (27.9%), resolution 0.0% Payday loan, 27.9% Debt collection: 129 complaints (23.2%), resolution 1.6% Debt collection 23.2% Credit reporting: 37 complaints (6.7%), resolution 0.0% Credit reporting 6.7% Payday loan: 28 complaints (5.0%), resolution 50.0% Consumer Loan: 15 complaints (2.7%), resolution 26.7% Credit reporting,: 5 complaints (0.9%), resolution 0.0%
  • Payday loan, 186 33.5% 1% relief
  • Payday loan, 155 27.9% 0% relief
  • Debt collection 129 23.2% 2% relief
  • Credit reporting 37 6.7% 0% relief
  • Payday loan 28 5.0% 50% relief
  • Consumer Loan 15 2.7% 27% relief
  • Credit reporting, 5 0.9% 0% relief

How Harpeth Financial Services, LLC's 567 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 186
Payday loan, title loan, personal loan, or advance loan 155
Debt collection 129
Credit reporting or other personal consumer reports 37
Payday loan 28
Consumer Loan 15
Credit reporting, credit repair services, or other personal consumer reports 5
Debt or credit management 3
Credit card 3
Money transfer, virtual currency, or money service 3
Other financial service 1
Prepaid card 1
Checking or savings account 1

Top States

State Complaints
TN 231
VA 47
FL 43
TX 28
MO 26
GA 21
WI 18
OH 18
KS 17
SC 17
MI 14
AZ 11
AL 9
DE 8
KY 6
ID 6
CA 6
UT 5
OK 5
MS 4

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 129
Struggling to pay your loan 72
Attempts to collect debt not owed 47
Incorrect information on your report 36
Problem when making payments 31
Can't stop withdrawals from your bank account 27
Problem with the payoff process at the end of the loan 24
Took or threatened to take negative or legal action 24
Communication tactics 21
Charged fees or interest I didn't expect 20
Written notification about debt 16
Money was taken from your bank account on the wrong day or for the wrong amount 13
False statements or representation 13
Problem with cash advance 9
Getting a line of credit 8
Problems when you are unable to pay 7
Getting the loan 7
Can't stop charges to bank account 6
Managing the loan or lease 6
Problem with a company's investigation into an existing problem 6

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 4 100%
2015 13 100%
2016 21 95.2%
2017 36 94.4%
2018 44 100%
2019 47 100%
2020 56 100%
2021 35 100%
2022 24 100%
2023 43 97.7%
2024 51 100%
2025 134 96.3%
2026 58 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Harpeth Financial Services, LLC

Harpeth Financial Services, LLC has accumulated 567 consumer complaints in the CFPB public database, with filings active across 36 U.S. states. Of those submissions, 285 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-03, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Harpeth Financial Services, LLC reports a 98.4% timely-response rate and has closed 95.1% of cases with a written explanation to the consumer. 3.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Harpeth Financial Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Harpeth Financial Services, LLC have?

Harpeth Financial Services, LLC has received 567 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Harpeth Financial Services, LLC respond to complaints on time?

Harpeth Financial Services, LLC has a 98.4% timely response rate to CFPB complaints.

What is the most common complaint about Harpeth Financial Services, LLC?

The most common issue reported against Harpeth Financial Services, LLC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.

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