Privacy

489 consumer complaints across 38 companies

This page tracks consumer complaints about "Privacy" filed with the CFPB. 489 complaints mention this issue across 38 companies. The most affected product category is "Credit card".

489
Total Complaints
38
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Capital One Financial Corporation 95
2 Citibank, N.a. 81
3 Synchrony Financial 49
4 JPMorgan Chase & Co. 48
5 Bank of America, National Association 45
6 American Express Company 45
7 Discover Bank 40
8 Barclays Bank Delaware 21
9 U.S. Bancorp 9
10 TD Bank Us Holding Company 8
11 Wells Fargo & Company 6
12 Paypal Holdings, Inc 5
13 United Services Automobile Association 4
14 HSBC North America Holdings Inc. 3
15 Portfolio Recovery Associates, LLC 3
16 Bread Financial Holdings, Inc. 2
17 Sterling Jewelers, Inc. 2
18 Keycorp 2
19 Suntrust Banks, Inc. 2
20 Consumer Defense Group, LLC 1
21 World Recovery Service, LLC 1
22 Experian Information Solutions Inc. 1
23 Northland Group Inc 1
24 Ocwen Financial Corporation 1
25 Continental Finance Company, LLC 1
26 Army and Air Force Exchange Service 1
27 Nationwide Debt Management Solutions, LLC 1
28 Admin Recovery, LLC 1
29 Convergys 1
30 Fifth Third Financial Corporation 1
31 Regions Financial Corporation 1
32 First National Bank of Omaha 1
33 M&T Bank Corporation 1
34 Navy Federal Credit Union 1
35 Squaretwo Financial Corporation 1
36 Encore Capital Group Inc. 1
37 PNC Bank N.A. 1
38 Synovus Bank 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Privacy" Complaints

The CFPB public record contains 489 consumer complaints tagged with the issue "Privacy", distributed across 38 distinct companies that have been named as the respondent on at least one filing. With only 38 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.

The most common product category where "Privacy" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Privacy" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Privacy", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.