Total complaints
236
Filed since 2021
236 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
236 consumer complaints filed with the CFPB
This profile shows Bridge IT, Inc.'s complaint history from CFPB public records. 236 consumers have filed complaints since 2021. The company has a 99.2% timely response rate and has provided relief in 3.8% of cases.
Total complaints
236
Filed since 2021
Timely response
99.2%
CFPB-tracked response window
Relief rate
3.8%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Bridge IT, Inc.'s 236 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 101 |
| Payday loan, title loan, personal loan, or advance loan | 56 |
| Debt collection | 24 |
| Credit reporting, credit repair services, or other personal consumer reports | 19 |
| Payday loan, title loan, or personal loan | 11 |
| Debt or credit management | 7 |
| Checking or savings account | 7 |
| Credit card | 6 |
| Money transfer, virtual currency, or money service | 4 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| TX | 28 |
| FL | 26 |
| GA | 23 |
| CA | 22 |
| NC | 11 |
| PA | 10 |
| OH | 10 |
| IL | 9 |
| MD | 9 |
| AZ | 7 |
| MI | 7 |
| WA | 6 |
| WI | 6 |
| LA | 5 |
| MA | 4 |
| NV | 4 |
| SC | 4 |
| IN | 4 |
| OK | 4 |
| NJ | 4 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 72 |
| Improper use of your report | 31 |
| Can't stop withdrawals from your bank account | 18 |
| Problem with a company's investigation into an existing problem | 15 |
| Can't contact lender or servicer | 8 |
| Attempts to collect debt not owed | 7 |
| Communication tactics | 6 |
| Charged fees or interest you didn't expect | 6 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 |
| Didn't provide services promised | 4 |
| False statements or representation | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Problem with a lender or other company charging your account | 4 |
| Was approved for a loan, but didn't receive the money | 4 |
| Problem with the payoff process at the end of the loan | 4 |
| Issues with repayment | 3 |
| Fraud or scam | 3 |
| Written notification about debt | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Took or threatened to take negative or legal action | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 7 | 100% |
| 2022 | 11 | 100% |
| 2023 | 24 | 100% |
| 2024 | 52 | 100% |
| 2025 | 110 | 98.2% |
| 2026 | 32 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Bridge IT, Inc. has accumulated 236 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 89 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Bridge IT, Inc. reports a 99.2% timely-response rate and has closed 96.2% of cases with a written explanation to the consumer. 3.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Bridge IT, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Bridge IT, Inc. has received 236 consumer complaints filed with the Consumer Financial Protection Bureau.
Bridge IT, Inc. has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against Bridge IT, Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.