2026 data Public-data reference. official source

LendingPoint Holdings LLC

565 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

565 consumer complaints filed with the CFPB

This profile shows LendingPoint Holdings LLC's complaint history from CFPB public records. 565 consumers have filed complaints since 2016. The company has a 96.6% timely response rate and has provided relief in 13.1% of cases.

565
Total Complaints
96.6%
Timely Response
0%
Disputed
13.1%
Relief Provided
47
States Active
2016
Since

Total complaints

565

Filed since 2016

Timely response

96.6%

CFPB-tracked response window

Relief rate

13.1%

Closed with monetary or non-monetary relief

Timely response rate 96.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 13.1%
Industry median

Share closed with monetary or non-monetary relief.

LendingPoint Holdings LLC complaint mix by product

Total complaints: 565

LendingPoint Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 565 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 120 complaints (21.8%), resolution 15.0% Debt collection 21.8% Credit reporting: 110 complaints (20.0%), resolution 19.1% Credit reporting 20.0% Credit reporting,: 109 complaints (19.8%), resolution 1.8% Credit reporting, 19.8% Payday loan,: 102 complaints (18.5%), resolution 29.4% Payday loan, 18.5% Payday loan,: 102 complaints (18.5%), resolution 2.9% Payday loan, 18.5% Credit card: 4 complaints (0.7%), resolution 0.0% Consumer Loan: 4 complaints (0.7%), resolution 0.0%
  • Debt collection 120 21.8% 15% relief
  • Credit reporting 110 20.0% 19% relief
  • Credit reporting, 109 19.8% 2% relief
  • Payday loan, 102 18.5% 29% relief
  • Payday loan, 102 18.5% 3% relief
  • Credit card 4 0.7% 0% relief
  • Consumer Loan 4 0.7% 0% relief

How LendingPoint Holdings LLC's 565 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 120
Credit reporting or other personal consumer reports 110
Credit reporting, credit repair services, or other personal consumer reports 109
Payday loan, title loan, personal loan, or advance loan 102
Payday loan, title loan, or personal loan 102
Credit card 4
Consumer Loan 4
Checking or savings account 4
Credit card or prepaid card 4
Money transfer, virtual currency, or money service 3
Vehicle loan or lease 1
Credit reporting 1
Debt or credit management 1

Top States

State Complaints
FL 70
CA 69
TX 58
GA 45
NC 26
PA 23
NJ 21
NY 18
MI 18
AZ 17
MO 15
AL 15
IL 15
VA 13
TN 11
OH 10
MN 10
LA 8
SC 8
OR 7

Top Issues

Issue Complaints
Incorrect information on your report 106
Improper use of your report 91
Attempts to collect debt not owed 44
Problem when making payments 40
Charged fees or interest you didn't expect 33
Problem with a credit reporting company's investigation into an existing problem 28
Getting the loan 27
Took or threatened to take negative or legal action 27
Struggling to pay your loan 22
Problem with the payoff process at the end of the loan 20
Written notification about debt 20
Problem with a company's investigation into an existing problem 18
Communication tactics 15
False statements or representation 12
Problem with additional add-on products or services 10
Getting a line of credit 7
Received a loan you didn't apply for 5
Fraud or scam 4
Credit monitoring or identity theft protection services 4
Taking out the loan or lease 3

Yearly Trend

Year Complaints Timely
2016 4 100%
2017 11 90.9%
2018 17 100%
2019 19 100%
2020 36 94.4%
2021 49 100%
2022 76 86.8%
2023 101 98%
2024 96 100%
2025 120 98.3%
2026 36 94.4%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About LendingPoint Holdings LLC

LendingPoint Holdings LLC has accumulated 565 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 201 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, LendingPoint Holdings LLC reports a 96.6% timely-response rate and has closed 84.1% of cases with a written explanation to the consumer. 13.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LendingPoint Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does LendingPoint Holdings LLC have?

LendingPoint Holdings LLC has received 565 consumer complaints filed with the Consumer Financial Protection Bureau.

Does LendingPoint Holdings LLC respond to complaints on time?

LendingPoint Holdings LLC has a 96.6% timely response rate to CFPB complaints.

What is the most common complaint about LendingPoint Holdings LLC?

The most common issue reported against LendingPoint Holdings LLC is "Incorrect information on your report" in the "Debt collection" product category.

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