Total complaints
565
Filed since 2016
565 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
565 consumer complaints filed with the CFPB
This profile shows LendingPoint Holdings LLC's complaint history from CFPB public records. 565 consumers have filed complaints since 2016. The company has a 96.6% timely response rate and has provided relief in 13.1% of cases.
Total complaints
565
Filed since 2016
Timely response
96.6%
CFPB-tracked response window
Relief rate
13.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How LendingPoint Holdings LLC's 565 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 120 |
| Credit reporting or other personal consumer reports | 110 |
| Credit reporting, credit repair services, or other personal consumer reports | 109 |
| Payday loan, title loan, personal loan, or advance loan | 102 |
| Payday loan, title loan, or personal loan | 102 |
| Credit card | 4 |
| Consumer Loan | 4 |
| Checking or savings account | 4 |
| Credit card or prepaid card | 4 |
| Money transfer, virtual currency, or money service | 3 |
| Vehicle loan or lease | 1 |
| Credit reporting | 1 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| FL | 70 |
| CA | 69 |
| TX | 58 |
| GA | 45 |
| NC | 26 |
| PA | 23 |
| NJ | 21 |
| NY | 18 |
| MI | 18 |
| AZ | 17 |
| MO | 15 |
| AL | 15 |
| IL | 15 |
| VA | 13 |
| TN | 11 |
| OH | 10 |
| MN | 10 |
| LA | 8 |
| SC | 8 |
| OR | 7 |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 106 |
| Improper use of your report | 91 |
| Attempts to collect debt not owed | 44 |
| Problem when making payments | 40 |
| Charged fees or interest you didn't expect | 33 |
| Problem with a credit reporting company's investigation into an existing problem | 28 |
| Getting the loan | 27 |
| Took or threatened to take negative or legal action | 27 |
| Struggling to pay your loan | 22 |
| Problem with the payoff process at the end of the loan | 20 |
| Written notification about debt | 20 |
| Problem with a company's investigation into an existing problem | 18 |
| Communication tactics | 15 |
| False statements or representation | 12 |
| Problem with additional add-on products or services | 10 |
| Getting a line of credit | 7 |
| Received a loan you didn't apply for | 5 |
| Fraud or scam | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Taking out the loan or lease | 3 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 4 | 100% |
| 2017 | 11 | 90.9% |
| 2018 | 17 | 100% |
| 2019 | 19 | 100% |
| 2020 | 36 | 94.4% |
| 2021 | 49 | 100% |
| 2022 | 76 | 86.8% |
| 2023 | 101 | 98% |
| 2024 | 96 | 100% |
| 2025 | 120 | 98.3% |
| 2026 | 36 | 94.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
LendingPoint Holdings LLC has accumulated 565 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 201 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, LendingPoint Holdings LLC reports a 96.6% timely-response rate and has closed 84.1% of cases with a written explanation to the consumer. 13.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating LendingPoint Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
LendingPoint Holdings LLC has received 565 consumer complaints filed with the Consumer Financial Protection Bureau.
LendingPoint Holdings LLC has a 96.6% timely response rate to CFPB complaints.
The most common issue reported against LendingPoint Holdings LLC is "Incorrect information on your report" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.