CFPB · Diversified product mix
Home Loan Center, Inc.
471 CFPB complaints · diversified mix (top product 21.9%) · top issue Improper use of your report.
Home Loan Center, Inc.: top product "Credit reporting, credit repair services, or other personal consumer reports" is only 21.9% of 471 - multi-bucket mix. Timely 81.1% · relief 0.4%. Allegations, not findings.
- Diversified product mix
- +137.5% filings 2012 to 2026
CFPB relief outcome brief
CCDB company home-loan-center-inc
0.4% relief · 81.1% timely · 471 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Premium Credit Bureau (0.4% relief)
Home Loan Center, Inc. closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Home Loan Center, Inc.'s 471 filings include narrative text
59.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Home Loan Center, Inc. complaint mix by product
- Credit reporting, 103 25.2% – 0% relief
- Mortgage 94 23.0% – 2% relief
- Payday loan, 85 20.8% – 0% relief
- Credit reporting 39 9.6% – 0% relief
- Payday loan, 33 8.1% – 0% relief
- Debt collection 27 6.6% – 0% relief
- Vehicle loan 27 6.6% – 0% relief
How Home Loan Center, Inc.'s 471 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 103 |
| Mortgage | 94 |
| Payday loan, title loan, or personal loan | 85 |
| Credit reporting or other personal consumer reports | 39 |
| Payday loan, title loan, personal loan, or advance loan | 33 |
| Debt collection | 27 |
| Vehicle loan or lease | 27 |
| Consumer Loan | 21 |
| Money transfer, virtual currency, or money service | 16 |
| Checking or savings account | 11 |
| Payday loan | 5 |
| Debt or credit management | 3 |
| Credit card or prepaid card | 3 |
| Prepaid card | 1 |
| Credit card | 1 |
| Other financial service | 1 |
| Student loan | 1 |
Nationwide filing states for Home Loan Center, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 10.8% of this company's filings
Home Loan Center, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 19
- +137.5% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 51 |
| FL | 46 |
| TX | 34 |
| NY | 27 |
| GA | 25 |
| IL | 23 |
| OH | 23 |
| PA | 20 |
| AZ | 17 |
| MI | 15 |
| VA | 15 |
| NC | 14 |
| WA | 11 |
| CO | 11 |
| NJ | 11 |
| MN | 10 |
| TN | 9 |
| MD | 9 |
| LA | 9 |
| MA | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 103 |
| Applying for a mortgage or refinancing an existing mortgage | 52 |
| Getting the loan | 39 |
| Incorrect information on your report | 31 |
| Application, originator, mortgage broker | 23 |
| Getting a loan or lease | 20 |
| Charged fees or interest you didn't expect | 16 |
| Shopping for a loan or lease | 15 |
| Fraud or scam | 14 |
| Credit monitoring or identity theft protection services | 13 |
| Getting a line of credit | 12 |
| Attempts to collect debt not owed | 12 |
| Problem with additional add-on products or services | 12 |
| Was approved for a loan, but didn't receive the money | 9 |
| Problem with cash advance | 6 |
| Problem with a lender or other company charging your account | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| False statements or representation | 5 |
| Communication tactics | 4 |
| Loan servicing, payments, escrow account | 4 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 8 | 100% |
| 2013 | 7 | 57.1% |
| 2014 | 5 | 100% |
| 2015 | 1 | 0% |
| 2016 | 32 | 59.4% |
| 2017 | 30 | 86.7% |
| 2018 | 49 | 81.6% |
| 2019 | 53 | 60.4% |
| 2020 | 46 | 73.9% |
| 2021 | 44 | 40.9% |
| 2022 | 49 | 100% |
| 2023 | 46 | 100% |
| 2024 | 34 | 100% |
| 2025 | 48 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database
Home Loan Center, Inc. spreads across product buckets
Home Loan Center, Inc.'s 471 logged complaints reach a nationwide footprint - 44 states have at least one filing. 59.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-29.
Home Loan Center, Inc. answers 81.1% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Home Loan Center, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Home Loan Center, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 471.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 81.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Home Loan Center, Inc. (81.1% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix