CFPB · Narrative-heavy record
Kashia Services
255 CFPB complaints · 60% with narratives · top issue Charged fees or interest you didn't expect.
Kashia Services: 60% of 255 filings include consumer narratives. Timely 77.6% · relief 0% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Narrative-heavy record
- -74.1% filings 2017 to 2026
CFPB relief outcome brief
CCDB company kashia-services
0% relief · 77.6% timely · 255 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Minto Financial dba Minto Money (0% relief)
Kashia Services closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Kashia Services's 255 filings include narrative text
60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Kashia Services complaint mix by product
- Payday loan, 177 69.4% – 0% relief
- Debt collection 36 14.1% – 0% relief
- Payday loan, 35 13.7% – 0% relief
- Credit reporting, 3 1.2% – 0% relief
- Credit reporting 2 0.8% – 0% relief
- Checking or 1 0.4% – 0% relief
- Credit card 1 0.4% – 0% relief
How Kashia Services's 255 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 177 |
| Debt collection | 36 |
| Payday loan, title loan, personal loan, or advance loan | 35 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Checking or savings account | 1 |
| Credit card or prepaid card | 1 |
Where Kashia Services complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.3% of this company's filings
Kashia Services falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- -74.1% vs 2017
Top States
| State | Complaints |
|---|---|
| CA | 39 |
| FL | 24 |
| OH | 18 |
| NJ | 15 |
| WA | 14 |
| PA | 10 |
| GA | 9 |
| NC | 9 |
| MD | 9 |
| OR | 8 |
| IL | 7 |
| IN | 7 |
| AL | 6 |
| CO | 6 |
| AZ | 6 |
| TX | 6 |
| MI | 5 |
| MA | 5 |
| WI | 5 |
| MO | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 101 |
| Struggling to pay your loan | 50 |
| Threatened to contact someone or share information improperly | 13 |
| Problem with the payoff process at the end of the loan | 12 |
| Received a loan you didn't apply for | 12 |
| Took or threatened to take negative or legal action | 9 |
| Can't stop withdrawals from your bank account | 9 |
| Attempts to collect debt not owed | 6 |
| Can't contact lender or servicer | 6 |
| Getting the loan | 5 |
| Problem when making payments | 5 |
| Communication tactics | 4 |
| Was approved for a loan, but didn't receive the money | 4 |
| Incorrect information on your report | 3 |
| Loan payment wasn't credited to your account | 3 |
| Written notification about debt | 3 |
| Improper use of your report | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Problem with a lender or other company charging your account | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 27 | 63% |
| 2018 | 67 | 94% |
| 2019 | 44 | 68.2% |
| 2020 | 45 | 60% |
| 2021 | 16 | 87.5% |
| 2022 | 8 | 87.5% |
| 2023 | 11 | 72.7% |
| 2024 | 10 | 90% |
| 2025 | 20 | 80% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Kashia Services's narrative-rich complaint ledger
Kashia Services's 255 logged complaints stay concentrated: only 39 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-23.
Kashia Services answers 77.6% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kashia Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Kashia Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 255.
- American Financial Network Inc. Δ 0 complaints · 7.8% relief 255complaints
- Gatestone & Co. International Inc. Δ 0 complaints · 64.3% relief 255complaints
- Palm Beach Credit Adjustors, Inc Δ 0 complaints · 0% relief 255complaints
- Atlantic Credit & Finance, Inc. Δ 1 complaints · 74.6% relief 256complaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 77.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Kashia Services (77.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record