Kashia Services
255 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Kashia Services complaint mix by product
- Payday loan, 177 69.4% – 0% relief
- Debt collection 36 14.1% – 0% relief
- Payday loan, 35 13.7% – 0% relief
- Credit reporting, 3 1.2% – 0% relief
- Credit reporting 2 0.8% – 0% relief
- Checking or 1 0.4% – 0% relief
- Credit card 1 0.4% – 0% relief
How Kashia Services's 255 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 177 |
| Debt collection | 36 |
| Payday loan, title loan, personal loan, or advance loan | 35 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Checking or savings account | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 39 |
| FL | 24 |
| OH | 18 |
| NJ | 15 |
| WA | 14 |
| PA | 10 |
| GA | 9 |
| NC | 9 |
| MD | 9 |
| OR | 8 |
| IL | 7 |
| IN | 7 |
| AL | 6 |
| CO | 6 |
| AZ | 6 |
| TX | 6 |
| MI | 5 |
| MA | 5 |
| WI | 5 |
| MO | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 101 |
| Struggling to pay your loan | 50 |
| Threatened to contact someone or share information improperly | 13 |
| Problem with the payoff process at the end of the loan | 12 |
| Received a loan you didn't apply for | 12 |
| Took or threatened to take negative or legal action | 9 |
| Can't stop withdrawals from your bank account | 9 |
| Attempts to collect debt not owed | 6 |
| Can't contact lender or servicer | 6 |
| Getting the loan | 5 |
| Problem when making payments | 5 |
| Communication tactics | 4 |
| Was approved for a loan, but didn't receive the money | 4 |
| Incorrect information on your report | 3 |
| Loan payment wasn't credited to your account | 3 |
| Written notification about debt | 3 |
| Improper use of your report | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Problem with a lender or other company charging your account | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 27 | 63% |
| 2018 | 67 | 94% |
| 2019 | 44 | 68.2% |
| 2020 | 45 | 60% |
| 2021 | 16 | 87.5% |
| 2022 | 8 | 87.5% |
| 2023 | 11 | 72.7% |
| 2024 | 10 | 90% |
| 2025 | 20 | 80% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Kashia Services
Kashia Services's 255 logged complaints stay concentrated: only 39 states show a filing on record. 60% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2017 through 2026-06-23.
Kashia Services answers 77.6% of complaints inside the CFPB's tracked window and closes 99.6% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Kashia Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Kashia Services have?
255, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Kashia Services respond to complaints on time?
77.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Kashia Services?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.