2026 data Public-data reference. official source

Kashia Services

216 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

216 consumer complaints filed with the CFPB

This profile shows Kashia Services's complaint history from CFPB public records. 216 consumers have filed complaints since 2017. The company has a 79.6% timely response rate and has provided relief in 0% of cases.

216
Total Complaints
79.6%
Timely Response
0%
Disputed
0%
Relief Provided
37
States Active
2017
Since

Total complaints

216

Filed since 2017

Timely response

79.6%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 79.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Kashia Services complaint mix by product

Total complaints: 216

Kashia Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 216 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 151 complaints (69.9%), resolution 0.0% Payday loan, 69.9% Debt collection: 33 complaints (15.3%), resolution 0.0% Debt collection 15.3% Payday loan,: 27 complaints (12.5%), resolution 0.0% Payday loan, 12.5% Credit reporting,: 2 complaints (0.9%), resolution 0.0% Credit reporting: 1 complaints (0.5%), resolution 0.0% Credit card: 1 complaints (0.5%), resolution 0.0% Checking or: 1 complaints (0.5%), resolution 0.0%
  • Payday loan, 151 69.9% 0% relief
  • Debt collection 33 15.3% 0% relief
  • Payday loan, 27 12.5% 0% relief
  • Credit reporting, 2 0.9% 0% relief
  • Credit reporting 1 0.5% 0% relief
  • Credit card 1 0.5% 0% relief
  • Checking or 1 0.5% 0% relief

How Kashia Services's 216 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 151
Debt collection 33
Payday loan, title loan, personal loan, or advance loan 27
Credit reporting, credit repair services, or other personal consumer reports 2
Credit reporting or other personal consumer reports 1
Credit card or prepaid card 1
Checking or savings account 1

Top States

State Complaints
CA 32
FL 20
OH 15
NJ 15
WA 14
GA 9
PA 8
MD 8
NC 7
OR 7
IN 7
AZ 5
MA 5
AL 5
TX 4
MI 4
IL 4
KY 3
ID 3
CO 3

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 84
Struggling to pay your loan 45
Threatened to contact someone or share information improperly 13
Problem with the payoff process at the end of the loan 11
Received a loan you didn't apply for 9
Took or threatened to take negative or legal action 8
Can't stop withdrawals from your bank account 8
Can't contact lender or servicer 6
Attempts to collect debt not owed 5
Communication tactics 4
Problem when making payments 3
Getting the loan 3
Written notification about debt 2
Was approved for a loan, but didn't receive the money 2
Incorrect information on your report 2
Credit monitoring or identity theft protection services 2
Loan payment wasn't credited to your account 2
Improper use of your report 1
Problem with fraud alerts or security freezes 1
Unexpected or other fees 1

Yearly Trend

Year Complaints Timely
2017 25 64%
2018 56 94.6%
2019 37 73%
2020 39 64.1%
2021 15 86.7%
2022 7 85.7%
2023 9 77.8%
2024 8 87.5%
2025 16 87.5%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Kashia Services

Kashia Services has accumulated 216 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 115 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-05, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Kashia Services reports a 79.6% timely-response rate and has closed 98.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Kashia Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Kashia Services have?

Kashia Services has received 216 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Kashia Services respond to complaints on time?

Kashia Services has a 79.6% timely response rate to CFPB complaints.

What is the most common complaint about Kashia Services?

The most common issue reported against Kashia Services is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.

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