Total complaints
216
Filed since 2017
216 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
216 consumer complaints filed with the CFPB
This profile shows Kashia Services's complaint history from CFPB public records. 216 consumers have filed complaints since 2017. The company has a 79.6% timely response rate and has provided relief in 0% of cases.
Total complaints
216
Filed since 2017
Timely response
79.6%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Kashia Services's 216 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 151 |
| Debt collection | 33 |
| Payday loan, title loan, personal loan, or advance loan | 27 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card or prepaid card | 1 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| CA | 32 |
| FL | 20 |
| OH | 15 |
| NJ | 15 |
| WA | 14 |
| GA | 9 |
| PA | 8 |
| MD | 8 |
| NC | 7 |
| OR | 7 |
| IN | 7 |
| AZ | 5 |
| MA | 5 |
| AL | 5 |
| TX | 4 |
| MI | 4 |
| IL | 4 |
| KY | 3 |
| ID | 3 |
| CO | 3 |
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 84 |
| Struggling to pay your loan | 45 |
| Threatened to contact someone or share information improperly | 13 |
| Problem with the payoff process at the end of the loan | 11 |
| Received a loan you didn't apply for | 9 |
| Took or threatened to take negative or legal action | 8 |
| Can't stop withdrawals from your bank account | 8 |
| Can't contact lender or servicer | 6 |
| Attempts to collect debt not owed | 5 |
| Communication tactics | 4 |
| Problem when making payments | 3 |
| Getting the loan | 3 |
| Written notification about debt | 2 |
| Was approved for a loan, but didn't receive the money | 2 |
| Incorrect information on your report | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Loan payment wasn't credited to your account | 2 |
| Improper use of your report | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Unexpected or other fees | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 25 | 64% |
| 2018 | 56 | 94.6% |
| 2019 | 37 | 73% |
| 2020 | 39 | 64.1% |
| 2021 | 15 | 86.7% |
| 2022 | 7 | 85.7% |
| 2023 | 9 | 77.8% |
| 2024 | 8 | 87.5% |
| 2025 | 16 | 87.5% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Kashia Services has accumulated 216 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 115 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-05, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Kashia Services reports a 79.6% timely-response rate and has closed 98.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Kashia Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Kashia Services has received 216 consumer complaints filed with the Consumer Financial Protection Bureau.
Kashia Services has a 79.6% timely response rate to CFPB complaints.
The most common issue reported against Kashia Services is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.