2026 data Public-data reference. official source

Uprova Credit, LLC

211 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

211 consumer complaints filed with the CFPB

This profile shows Uprova Credit, LLC's complaint history from CFPB public records. 211 consumers have filed complaints since 2021. The company has a 99.5% timely response rate and has provided relief in 0% of cases.

211
Total Complaints
99.5%
Timely Response
0%
Disputed
0%
Relief Provided
29
States Active
2021
Since

Total complaints

211

Filed since 2021

Timely response

99.5%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Uprova Credit, LLC complaint mix by product

Total complaints: 211

Uprova Credit, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 211 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 170 complaints (81.0%), resolution 0.0% Payday loan, 81.0% Payday loan,: 29 complaints (13.8%), resolution 0.0% Payday loan, 13.8% Credit reporting: 4 complaints (1.9%), resolution 0.0% Debt collection: 4 complaints (1.9%), resolution 0.0% Credit card: 1 complaints (0.5%), resolution 0.0% Checking or: 1 complaints (0.5%), resolution 0.0% Debt or: 1 complaints (0.5%), resolution 0.0%
  • Payday loan, 170 81.0% 0% relief
  • Payday loan, 29 13.8% 0% relief
  • Credit reporting 4 1.9% 0% relief
  • Debt collection 4 1.9% 0% relief
  • Credit card 1 0.5% 0% relief
  • Checking or 1 0.5% 0% relief
  • Debt or 1 0.5% 0% relief

How Uprova Credit, LLC's 211 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 170
Payday loan, title loan, or personal loan 29
Credit reporting or other personal consumer reports 4
Debt collection 4
Credit card 1
Checking or savings account 1
Debt or credit management 1
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
CA 41
IL 23
GA 21
WA 19
FL 15
TX 12
IN 9
MA 9
NJ 9
OK 5
OH 4
AZ 4
TN 3
OR 3
CO 3
RI 3
MI 3
WI 3
LA 2
NV 2

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 111
Struggling to pay your loan 39
Getting the loan 11
Problem with the payoff process at the end of the loan 9
Problem when making payments 7
Was approved for a loan, but didn't receive the money 4
Received a loan you didn't apply for 4
Getting a line of credit 3
Incorrect information on your report 3
Can't stop withdrawals from your bank account 3
Money was taken from your bank account on the wrong day or for the wrong amount 2
Issues with repayment 2
Problem with a company's investigation into an existing problem 2
Improper use of your report 2
Getting a credit card 1
Attempts to collect debt not owed 1
Problem with a lender or other company charging your account 1
Problem with additional add-on products or services 1
Problem with customer service 1
Loan payment wasn't credited to your account 1

Yearly Trend

Year Complaints Timely
2021 8 100%
2022 9 88.9%
2023 26 100%
2024 41 100%
2025 96 100%
2026 31 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Uprova Credit, LLC

Uprova Credit, LLC has accumulated 211 consumer complaints in the CFPB public database, with filings active across 29 U.S. states. Of those submissions, 95 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Uprova Credit, LLC reports a 99.5% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, personal loan, or advance loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Uprova Credit, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Uprova Credit, LLC have?

Uprova Credit, LLC has received 211 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Uprova Credit, LLC respond to complaints on time?

Uprova Credit, LLC has a 99.5% timely response rate to CFPB complaints.

What is the most common complaint about Uprova Credit, LLC?

The most common issue reported against Uprova Credit, LLC is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, personal loan, or advance loan" product category.

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