Uprova Credit, LLC
321 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Uprova Credit, LLC complaint mix by product
- Payday loan, 268 83.8% – 0% relief
- Payday loan, 36 11.3% – 0% relief
- Debt collection 8 2.5% – 0% relief
- Credit reporting 4 1.3% – 0% relief
- Checking or 2 0.6% – 0% relief
- Credit card 1 0.3% – 0% relief
- Debt or 1 0.3% – 0% relief
How Uprova Credit, LLC's 321 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 268 |
| Payday loan, title loan, or personal loan | 36 |
| Debt collection | 8 |
| Credit reporting or other personal consumer reports | 4 |
| Checking or savings account | 2 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 60 |
| IL | 34 |
| FL | 32 |
| WA | 31 |
| GA | 26 |
| MA | 17 |
| TX | 17 |
| NJ | 14 |
| IN | 10 |
| OH | 8 |
| CO | 7 |
| MI | 6 |
| OK | 6 |
| AZ | 5 |
| TN | 4 |
| IA | 3 |
| RI | 3 |
| LA | 3 |
| NV | 3 |
| OR | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 172 |
| Struggling to pay your loan | 54 |
| Problem with the payoff process at the end of the loan | 18 |
| Getting the loan | 13 |
| Problem when making payments | 10 |
| Received a loan you didn't apply for | 7 |
| Can't stop withdrawals from your bank account | 5 |
| Was approved for a loan, but didn't receive the money | 5 |
| Getting a line of credit | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Incorrect information on your report | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Issues with repayment | 3 |
| Problem with additional add-on products or services | 3 |
| Attempts to collect debt not owed | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Communication tactics | 2 |
| Problem with a lender or other company charging your account | 2 |
| Improper use of your report | 2 |
| Electronic communications | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 10 | 100% |
| 2022 | 11 | 90.9% |
| 2023 | 32 | 100% |
| 2024 | 51 | 100% |
| 2025 | 132 | 100% |
| 2026 | 85 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Uprova Credit, LLC
Uprova Credit, LLC's 321 logged complaints stay concentrated: only 34 states show a filing on record. 53.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2021 through 2026-06-26.
Uprova Credit, LLC answers 99.7% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Uprova Credit, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Uprova Credit, LLC have?
321, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Uprova Credit, LLC respond to complaints on time?
99.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Uprova Credit, LLC?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, personal loan, or advance loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.