CFPB · Single-product concentration
Uprova Credit, LLC
321 CFPB complaints · 83.5% in "Payday loan, title loan, personal loan, or advance loan" · top issue Charged fees or interest you didn't expect.
Uprova Credit, LLC: 83.5% of 321 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 99.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- +750% filings 2021 to 2026
CFPB relief outcome brief
CCDB company uprova-credit-llc
0% relief · 99.7% timely · 321 filings · Payday loan, title loan, personal loan, or advance loan
Same-product relief peers
Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)
Uprova Credit, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Uprova Credit, LLC's 321 filings include narrative text
53.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Uprova Credit, LLC complaint mix by product
- Payday loan, 268 83.8% – 0% relief
- Payday loan, 36 11.3% – 0% relief
- Debt collection 8 2.5% – 0% relief
- Credit reporting 4 1.3% – 0% relief
- Checking or 2 0.6% – 0% relief
- Credit card 1 0.3% – 0% relief
- Debt or 1 0.3% – 0% relief
How Uprova Credit, LLC's 321 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, personal loan, or advance loan | 268 |
| Payday loan, title loan, or personal loan | 36 |
| Debt collection | 8 |
| Credit reporting or other personal consumer reports | 4 |
| Checking or savings account | 2 |
| Credit card | 1 |
| Debt or credit management | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Uprova Credit, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 18.7% of this company's filings
Uprova Credit, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 85
- +750% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 60 |
| IL | 34 |
| FL | 32 |
| WA | 31 |
| GA | 26 |
| MA | 17 |
| TX | 17 |
| NJ | 14 |
| IN | 10 |
| OH | 8 |
| CO | 7 |
| MI | 6 |
| OK | 6 |
| AZ | 5 |
| TN | 4 |
| IA | 3 |
| RI | 3 |
| LA | 3 |
| NV | 3 |
| OR | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 172 |
| Struggling to pay your loan | 54 |
| Problem with the payoff process at the end of the loan | 18 |
| Getting the loan | 13 |
| Problem when making payments | 10 |
| Received a loan you didn't apply for | 7 |
| Can't stop withdrawals from your bank account | 5 |
| Was approved for a loan, but didn't receive the money | 5 |
| Getting a line of credit | 3 |
| Confusing or misleading advertising or marketing | 3 |
| Incorrect information on your report | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Issues with repayment | 3 |
| Problem with additional add-on products or services | 3 |
| Attempts to collect debt not owed | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Communication tactics | 2 |
| Problem with a lender or other company charging your account | 2 |
| Improper use of your report | 2 |
| Electronic communications | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 10 | 100% |
| 2022 | 11 | 90.9% |
| 2023 | 32 | 100% |
| 2024 | 51 | 100% |
| 2025 | 132 | 100% |
| 2026 | 85 | 100% |
Source: CFPB Consumer Complaint Database
Uprova Credit, LLC filings cluster in one product
Uprova Credit, LLC's 321 logged complaints stay concentrated: only 34 states show a filing. 53.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-06-26.
Uprova Credit, LLC answers 99.7% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Uprova Credit, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Uprova Credit, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 321.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Uprova Credit, LLC (99.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration