Threatened to contact someone or share information improperly

10.2K consumer complaints across 1.5K companies

This page tracks consumer complaints about "Threatened to contact someone or share information improperly" filed with the CFPB. 10,221 complaints mention this issue across 1.5K companies. The most affected product category is "Debt collection".

10.2K
Total Complaints
1.5K
Companies
Debt collection
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 ENCORE CAPITAL GROUP INC. 507
2 Portfolio Recovery Associates, LLC 419
3 Bread Financial Holdings, Inc. 344
4 Resurgent Capital Services L.P. 338
5 CL Holdings LLC 169
6 AMERICAN EXPRESS COMPANY 145
7 CAPITAL ONE FINANCIAL CORPORATION 134
8 Navient Solutions, LLC. 130
9 TRANSWORLD SYSTEMS INC 113
10 SYNCHRONY FINANCIAL 105
11 TRANSUNION INTERMEDIATE HOLDINGS, INC. 104
12 CITIBANK, N.A. 94
13 DISCOVER BANK 88
14 Experian Information Solutions Inc. 86
15 EQUIFAX, INC. 76
16 HW Holding, Inc 70
17 Kriya Capital, LLC 65
18 National Credit Systems,Inc. 65
19 TrueAccord Corp. 62
20 CAINE & WEINER COMPANY, INC. 61
21 CCS Financial Services, Inc. 60
22 I.C. System, Inc. 60
23 JPMORGAN CHASE & CO. 60
24 BANK OF AMERICA, NATIONAL ASSOCIATION 59
25 Direct Recovery Services, LLC 55
26 Halsted Financial Services, LLC. 55
27 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 54
28 Torriere Holdings INC 53
29 Williams & Fudge, Inc 51
30 ALLY FINANCIAL INC. 51
31 CAVALRY INVESTMENTS, LLC 49
32 Alliant Capital Management LLC 48
33 ERC 48
34 Central Portfolio Control Inc. 48
35 NCB Management Services Inc. 47
36 WELLS FARGO & COMPANY 46
37 Medical Data Systems, Inc. 45
38 T.S. Holdings 44
39 Radius Global Solutions LLC 39
40 Credit Corp Solutions Inc. 39
41 National Credit Adjusters, LLC 36
42 NAVY FEDERAL CREDIT UNION 36
43 Harris & Harris, Ltd. 36
44 Unifin Inc. 35
45 TD BANK US HOLDING COMPANY 35
46 OneMain Finance Corporation 35
47 Credit Control, LLC 34
48 Asset Recovery Solutions, LLC 33
49 NRA Group, LLC 33
50 WLCC 33

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Threatened to contact someone or share information improperly" Complaints

The CFPB public record contains 10,221 consumer complaints tagged with the issue "Threatened to contact someone or share information improperly", distributed across 1,498 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Threatened to contact someone or share information improperly" is raised is "Debt collection". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Threatened to contact someone or share information improperly" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Threatened to contact someone or share information improperly", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Threatened to contact someone or share information improperly" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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