CFPB · Mid-pack CFPB posture

CCM Finance LLC

394 CFPB complaints · 17 states · top issue Took or threatened to take negative or legal action.

394 CFPB complaints

CCM Finance LLC has 394 consumer complaints in the CFPB public database. Timely response is 51%; 0.3% closed with relief; top product Debt collection. Allegations, not regulatory findings.

  • Mid-pack CFPB posture
  • +4766.7% filings 2020 to 2026

CFPB relief outcome brief

CCDB company ccm-finance-llc

0.3% relief · 51% timely · 394 filings · Debt collection

Nearest relief peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (0.3% relief)

CCM Finance LLC (this)0.3%Avadyne Health Holdings, Inc11.7%Southstate Bank Corporation11.2%Automotive Credit Corporation0.5%Holloway Credit Solutions11.1%
Closed-with-relief % among CCM Finance LLC and nearest filing-volume peers

CCM Finance LLC closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 394 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 51.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CCM Finance LLC complaint mix by product

Total complaints: 394

CCM Finance LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 394 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 185 complaints (47.0%), resolution 0.0% Debt collection 47.0% Credit reporting: 128 complaints (32.5%), resolution 0.0% Credit reporting 32.5% Vehicle loan: 68 complaints (17.3%), resolution 1.5% Vehicle loan 17.3% Credit reporting,: 12 complaints (3.0%), resolution 0.0% Credit card: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 185 47.0% 0% relief
  • Credit reporting 128 32.5% 0% relief
  • Vehicle loan 68 17.3% 2% relief
  • Credit reporting, 12 3.0% 0% relief
  • Credit card 1 0.3% 0% relief

How CCM Finance LLC's 394 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 185
Credit reporting or other personal consumer reports 128
Vehicle loan or lease 68
Credit reporting, credit repair services, or other personal consumer reports 12
Credit card 1

Concentrated filing states for CCM Finance LLC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
78.2% of this company's filings
TX308LA35MS10NC6AL6GA6IL5CA5

CCM Finance LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
146
+4766.7% vs 2020
050100150200 2020202120222023202420252026 146

Top States

State Complaints
TX 308
LA 35
MS 10
NC 6
AL 6
GA 6
IL 5
CA 5
MI 2
FL 2
AR 2
OK 2
UT 1
NY 1
VA 1
OH 1
TN 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 143
Incorrect information on your report 74
Problem with a company's investigation into an existing problem 48
Repossession 33
Attempts to collect debt not owed 29
Improper use of your report 23
Struggling to pay your loan 9
Getting a loan or lease 7
Managing the loan or lease 7
False statements or representation 7
Written notification about debt 5
Credit monitoring or identity theft protection services 3
Problem with a credit reporting company's investigation into an existing problem 2
Threatened to contact someone or share information improperly 1
Problem when making payments 1
Identity theft protection or other monitoring services 1
Confusing or missing disclosures 1

Yearly Trend

Year Complaints Timely
2020 3 100%
2021 7 71.4%
2022 11 63.6%
2023 18 50%
2024 51 100%
2025 158 66.5%
2026 146 14.4%

Source: CFPB Consumer Complaint Database

What the CFPB record shows about CCM Finance LLC

CCM Finance LLC's 394 logged complaints stay concentrated: only 17 states show a filing. Only 20.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2020 through 2026-06-25.

CCM Finance LLC answers 51% of complaints inside the CFPB's tracked window and closes 99.7% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CCM Finance LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CCM Finance LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CCM Finance LLC (51% timely; 0.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture