Received a loan I didn't apply for

613 consumer complaints across 142 companies

This page tracks consumer complaints about "Received a loan I didn't apply for" filed with the CFPB. 613 complaints mention this issue across 142 companies. The most affected product category is "Payday loan".

613
Total Complaints
142
Companies
Payday loan
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 CURO Intermediate Holdings 53
2 Enova International, Inc. 51
3 Cng Financial Corporation 43
4 Community Choice Financial, Inc. 40
5 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 32
6 Big Picture Loans, LLC 26
7 Ad Astra Recovery Services Inc 23
8 Risecredit, LLC 15
9 Paypal Holdings, Inc 15
10 LDF Holdings, LLC 14
11 MNE Services, Inc 13
12 Advance America, Cash Advance Centers, Inc. 13
13 Midwest Recovery Systems 12
14 Mobiloans, LLC 9
15 Check Into Cash Inc. 9
16 Wells Fargo & Company 9
17 GVA Holdings, LLC 8
18 BlueChip Financial 8
19 Enhanced Acquisitions, LLC 7
20 Concord Resolution Inc (Closed) 6
21 Bank of America, National Association 6
22 Onemain Financial Holdings, LLC. 6
23 Cash America International, Inc. 6
24 Cashcall, Inc. 6
25 Regional Management Corporation 6
26 Delbert Services 5
27 High Point Asset Inc 4
28 Clarity Services 4
29 Wheels Financial Group, LLC. 4
30 Green Square Company LLC. 4
31 Ezcorp, Inc. 4
32 Synchrony Financial 4
33 ROC Asset Solutions, LLC 3
34 Mariner Finance, LLC 3
35 DFC Global Corp. 3
36 Green Trust Cash, LLC 3
37 Security Finance Corp 3
38 Zarvad Iii S.a. 3
39 Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) 3
40 Integrated Recovery Services 3
41 U.S. Bancorp 3
42 National Principal Group, LLC 3
43 World Acceptance Corporation 3
44 Kingston Financial, LLC 2
45 JPMorgan Chase & Co. 2
46 Halsted Financial Services, LLC. 2
47 Thaxton Investment Corporation 2
48 Critical Resolution Mediation LLC 2
49 Solidus Group LLC. 2
50 Northway Broker Ltd. 2

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Received a loan I didn't apply for" Complaints

The CFPB public record contains 613 consumer complaints tagged with the issue "Received a loan I didn't apply for", distributed across 142 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Received a loan I didn't apply for" is raised is "Payday loan". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Received a loan I didn't apply for" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Received a loan I didn't apply for", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.