CFPB · Single-product concentration
National Principal Group, LLC
146 CFPB complaints · 87.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
National Principal Group, LLC: 87.7% of 146 CFPB complaints sit in "Debt collection". Timely 97.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -94.7% filings 2014 to 2020
CFPB relief outcome brief
CCDB company national-principal-group-llc
0% relief · 97.9% timely · 146 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
National Principal Group, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of National Principal Group, LLC's 146 filings include narrative text
49.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Principal Group, LLC complaint mix by product
- Debt collection 128 87.7% – 0% relief
- Payday loan 17 11.6% – 0% relief
- Consumer Loan 1 0.7% – 0% relief
How National Principal Group, LLC's 146 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 128 |
| Payday loan | 17 |
| Consumer Loan | 1 |
Where National Principal Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 17.1% of this company's filings
National Principal Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 1
- -94.7% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 25 |
| TX | 16 |
| FL | 9 |
| OH | 9 |
| IL | 8 |
| SC | 6 |
| MI | 6 |
| KY | 5 |
| OK | 5 |
| PA | 4 |
| MA | 4 |
| TN | 4 |
| ID | 3 |
| MO | 3 |
| AL | 3 |
| LA | 3 |
| ME | 3 |
| MN | 3 |
| RI | 2 |
| WA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 46 |
| Communication tactics | 33 |
| Taking/threatening an illegal action | 14 |
| Can't contact lender | 12 |
| Improper contact or sharing of info | 11 |
| Attempts to collect debt not owed | 8 |
| False statements or representation | 7 |
| Disclosure verification of debt | 6 |
| Received a loan I didn't apply for | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Managing the loan or lease | 1 |
| Charged fees or interest I didn't expect | 1 |
| Applied for loan/did not receive money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 19 | 94.7% |
| 2015 | 46 | 100% |
| 2016 | 56 | 100% |
| 2017 | 15 | 93.3% |
| 2018 | 9 | 100% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database
National Principal Group, LLC filings cluster in one product
National Principal Group, LLC's 146 logged complaints stay concentrated: only 38 states show a filing. 49.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2020-12-30.
National Principal Group, LLC answers 97.9% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Principal Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for National Principal Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 146.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for National Principal Group, LLC (97.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration