National Principal Group, LLC
146 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
National Principal Group, LLC complaint mix by product
- Debt collection 128 87.7% – 0% relief
- Payday loan 17 11.6% – 0% relief
- Consumer Loan 1 0.7% – 0% relief
How National Principal Group, LLC's 146 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 128 |
| Payday loan | 17 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 25 |
| TX | 16 |
| FL | 9 |
| OH | 9 |
| IL | 8 |
| SC | 6 |
| MI | 6 |
| KY | 5 |
| OK | 5 |
| PA | 4 |
| MA | 4 |
| TN | 4 |
| ID | 3 |
| MO | 3 |
| AL | 3 |
| LA | 3 |
| ME | 3 |
| MN | 3 |
| RI | 2 |
| WA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 46 |
| Communication tactics | 33 |
| Taking/threatening an illegal action | 14 |
| Can't contact lender | 12 |
| Improper contact or sharing of info | 11 |
| Attempts to collect debt not owed | 8 |
| False statements or representation | 7 |
| Disclosure verification of debt | 6 |
| Received a loan I didn't apply for | 3 |
| Threatened to contact someone or share information improperly | 3 |
| Managing the loan or lease | 1 |
| Charged fees or interest I didn't expect | 1 |
| Applied for loan/did not receive money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 19 | 94.7% |
| 2015 | 46 | 100% |
| 2016 | 56 | 100% |
| 2017 | 15 | 93.3% |
| 2018 | 9 | 100% |
| 2020 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About National Principal Group, LLC
National Principal Group, LLC's 146 logged complaints stay concentrated: only 38 states show a filing on record. 49.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2020-12-30.
National Principal Group, LLC answers 97.9% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about National Principal Group, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does National Principal Group, LLC have?
146, per the CFPB's public complaint count for this company (see the full breakdown above).
Does National Principal Group, LLC respond to complaints on time?
97.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about National Principal Group, LLC?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.