CFPB · Single-product concentration
Integrated Recovery Services
208 CFPB complaints · 93.3% in "Debt collection" · top issue Communication tactics.
Integrated Recovery Services: 93.3% of 208 CFPB complaints sit in "Debt collection". Timely 29.3% · relief 0.5%. Allegations, not findings.
- Single-product concentration
- -88.2% filings 2014 to 2022
CFPB relief outcome brief
CCDB company integrated-recovery-services
0.5% relief · 29.3% timely · 208 filings · Debt collection
Same-product relief peers
Nearest relief peer: Enova International, Inc. (0.5% relief)
Integrated Recovery Services closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Integrated Recovery Services's 208 filings include narrative text
55.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Integrated Recovery Services complaint mix by product
- Debt collection 194 93.3% – 1% relief
- Payday loan 6 2.9% – 0% relief
- Payday loan, 4 1.9% – 0% relief
- Consumer Loan 2 1.0% – 0% relief
- Money transfer, 1 0.5% – 0% relief
- Credit reporting, 1 0.5% – 0% relief
How Integrated Recovery Services's 208 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 194 |
| Payday loan | 6 |
| Payday loan, title loan, or personal loan | 4 |
| Consumer Loan | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Nationwide filing states for Integrated Recovery Services
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 17.3% of this company's filings
Integrated Recovery Services falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 2
- -88.2% vs 2014
Top States
| State | Complaints |
|---|---|
| TX | 36 |
| CA | 35 |
| OH | 21 |
| FL | 14 |
| MI | 9 |
| NJ | 8 |
| NV | 6 |
| AZ | 5 |
| OK | 4 |
| MO | 4 |
| VA | 4 |
| TN | 4 |
| MN | 3 |
| IL | 3 |
| PA | 3 |
| LA | 3 |
| MD | 3 |
| KS | 3 |
| GA | 3 |
| WI | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 68 |
| Taking/threatening an illegal action | 30 |
| Improper contact or sharing of info | 26 |
| Cont'd attempts collect debt not owed | 20 |
| Took or threatened to take negative or legal action | 17 |
| False statements or representation | 16 |
| Threatened to contact someone or share information improperly | 11 |
| Attempts to collect debt not owed | 3 |
| Received a loan I didn't apply for | 3 |
| Struggling to pay your loan | 3 |
| Problems when you are unable to pay | 2 |
| Can't contact lender | 2 |
| Disclosure verification of debt | 2 |
| Charged fees or interest I didn't expect | 1 |
| Received a loan you didn't apply for | 1 |
| Written notification about debt | 1 |
| Fraud or scam | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 17 | 64.7% |
| 2015 | 54 | 11.1% |
| 2016 | 66 | 4.5% |
| 2017 | 46 | 58.7% |
| 2018 | 16 | 87.5% |
| 2019 | 4 | 0% |
| 2020 | 2 | 0% |
| 2021 | 1 | 0% |
| 2022 | 2 | 0% |
Source: CFPB Consumer Complaint Database
Integrated Recovery Services filings cluster in one product
Integrated Recovery Services's 208 logged complaints reach a nationwide footprint - 42 states have at least one filing. 55.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2022-06-10.
Integrated Recovery Services answers 29.3% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Integrated Recovery Services.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Integrated Recovery Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 208.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 29.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Integrated Recovery Services (29.3% timely; 0.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration