Integrated Recovery Services
208 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Integrated Recovery Services complaint mix by product
- Debt collection 194 93.3% – 1% relief
- Payday loan 6 2.9% – 0% relief
- Payday loan, 4 1.9% – 0% relief
- Consumer Loan 2 1.0% – 0% relief
- Money transfer, 1 0.5% – 0% relief
- Credit reporting, 1 0.5% – 0% relief
How Integrated Recovery Services's 208 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 194 |
| Payday loan | 6 |
| Payday loan, title loan, or personal loan | 4 |
| Consumer Loan | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 36 |
| CA | 35 |
| OH | 21 |
| FL | 14 |
| MI | 9 |
| NJ | 8 |
| NV | 6 |
| AZ | 5 |
| OK | 4 |
| MO | 4 |
| VA | 4 |
| TN | 4 |
| MN | 3 |
| IL | 3 |
| PA | 3 |
| LA | 3 |
| MD | 3 |
| KS | 3 |
| GA | 3 |
| WI | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 68 |
| Taking/threatening an illegal action | 30 |
| Improper contact or sharing of info | 26 |
| Cont'd attempts collect debt not owed | 20 |
| Took or threatened to take negative or legal action | 17 |
| False statements or representation | 16 |
| Threatened to contact someone or share information improperly | 11 |
| Attempts to collect debt not owed | 3 |
| Received a loan I didn't apply for | 3 |
| Struggling to pay your loan | 3 |
| Problems when you are unable to pay | 2 |
| Can't contact lender | 2 |
| Disclosure verification of debt | 2 |
| Charged fees or interest I didn't expect | 1 |
| Received a loan you didn't apply for | 1 |
| Written notification about debt | 1 |
| Fraud or scam | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 17 | 64.7% |
| 2015 | 54 | 11.1% |
| 2016 | 66 | 4.5% |
| 2017 | 46 | 58.7% |
| 2018 | 16 | 87.5% |
| 2019 | 4 | 0% |
| 2020 | 2 | 0% |
| 2021 | 1 | 0% |
| 2022 | 2 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Integrated Recovery Services
Integrated Recovery Services's 208 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. 55.3% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2022-06-10.
Integrated Recovery Services answers 29.3% of complaints inside the CFPB's tracked window and closes 92.3% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Integrated Recovery Services.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Integrated Recovery Services have?
208, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Integrated Recovery Services respond to complaints on time?
29.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Integrated Recovery Services?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.