2026 data Public-data reference. official source

Concord Resolution Inc (Closed)

107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

107 consumer complaints filed with the CFPB

This profile shows Concord Resolution Inc (Closed)'s complaint history from CFPB public records. 107 consumers have filed complaints since 2015. The company has a 27.1% timely response rate and has provided relief in 0% of cases.

107
Total Complaints
27.1%
Timely Response
15.9%
Disputed
0%
Relief Provided
31
States Active
2015
Since

Total complaints

107

Filed since 2015

Timely response

27.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 27.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Concord Resolution Inc (Closed) complaint mix by product

Total complaints: 107

Concord Resolution Inc (Closed) complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 107 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 89 complaints (83.2%), resolution 0.0% Debt collection 83.2% Payday loan: 16 complaints (15.0%), resolution 0.0% Payday loan 15.0% Consumer Loan: 2 complaints (1.9%), resolution 0.0%
  • Debt collection 89 83.2% 0% relief
  • Payday loan 16 15.0% 0% relief
  • Consumer Loan 2 1.9% 0% relief

How Concord Resolution Inc (Closed)'s 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 89
Payday loan 16
Consumer Loan 2

Top States

State Complaints
CA 19
FL 11
TX 10
IL 9
MD 5
MS 5
NJ 5
NC 4
OK 4
TN 4
WA 3
CT 3
KY 3
HI 2
MT 2
LA 2
PA 2
NH 1
WY 1
RI 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 51
Communication tactics 14
Taking/threatening an illegal action 13
Can't contact lender 9
Disclosure verification of debt 5
False statements or representation 5
Received a loan I didn't apply for 5
Charged fees or interest I didn't expect 2
Payment to acct not credited 1
Improper contact or sharing of info 1
Managing the loan or lease 1

Yearly Trend

Year Complaints Timely
2015 107 27.1%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Concord Resolution Inc (Closed)

Concord Resolution Inc (Closed) has accumulated 107 consumer complaints in the CFPB public database, with filings active across 31 U.S. states. Of those submissions, 39 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2015-08-05, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Concord Resolution Inc (Closed) reports a 27.1% timely-response rate and has closed 70.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 15.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Concord Resolution Inc (Closed): cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Concord Resolution Inc (Closed) have?

Concord Resolution Inc (Closed) has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Concord Resolution Inc (Closed) respond to complaints on time?

Concord Resolution Inc (Closed) has a 27.1% timely response rate to CFPB complaints.

What is the most common complaint about Concord Resolution Inc (Closed)?

The most common issue reported against Concord Resolution Inc (Closed) is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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