CFPB · Single-product concentration
ROC Asset Solutions, LLC
111 CFPB complaints · 84.7% in "Debt collection" · top issue Communication tactics.
ROC Asset Solutions, LLC: 84.7% of 111 CFPB complaints sit in "Debt collection". Timely 24.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- -85.7% filings 2015 to 2024
CFPB relief outcome brief
CCDB company roc-asset-solutions-llc
0% relief · 24.3% timely · 111 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
ROC Asset Solutions, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of ROC Asset Solutions, LLC's 111 filings include narrative text
55.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ROC Asset Solutions, LLC complaint mix by product
- Debt collection 94 84.7% – 0% relief
- Consumer Loan 6 5.4% – 0% relief
- Payday loan 6 5.4% – 0% relief
- Payday loan, 3 2.7% – 0% relief
- Credit reporting 1 0.9% – 0% relief
- Credit reporting, 1 0.9% – 0% relief
How ROC Asset Solutions, LLC's 111 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 94 |
| Consumer Loan | 6 |
| Payday loan | 6 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where ROC Asset Solutions, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 33.3% of this company's filings
ROC Asset Solutions, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 3
- -85.7% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 37 |
| FL | 10 |
| TX | 7 |
| IL | 5 |
| NV | 5 |
| NJ | 4 |
| WI | 4 |
| UT | 3 |
| WA | 3 |
| OR | 3 |
| OH | 3 |
| MS | 3 |
| GA | 2 |
| LA | 2 |
| ME | 2 |
| MO | 2 |
| OK | 2 |
| AZ | 2 |
| DE | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 25 |
| Improper contact or sharing of info | 17 |
| False statements or representation | 13 |
| Taking/threatening an illegal action | 12 |
| Took or threatened to take negative or legal action | 11 |
| Threatened to contact someone or share information improperly | 7 |
| Problems when you are unable to pay | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Received a loan I didn't apply for | 3 |
| Disclosure verification of debt | 2 |
| Applied for loan/did not receive money | 2 |
| Written notification about debt | 2 |
| Problem when making payments | 2 |
| Incorrect information on your report | 1 |
| Can't contact lender | 1 |
| Getting the loan | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 21 | 66.7% |
| 2016 | 41 | 2.4% |
| 2017 | 36 | 25% |
| 2018 | 5 | 20% |
| 2019 | 1 | 0% |
| 2020 | 3 | 33.3% |
| 2021 | 1 | 100% |
| 2024 | 3 | 0% |
Source: CFPB Consumer Complaint Database
ROC Asset Solutions, LLC filings cluster in one product
ROC Asset Solutions, LLC's 111 logged complaints stay concentrated: only 30 states show a filing. 55.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2024-10-06.
ROC Asset Solutions, LLC answers 24.3% of complaints inside the CFPB's tracked window and closes 52.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ROC Asset Solutions, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ROC Asset Solutions, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 111.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 24.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ROC Asset Solutions, LLC (24.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration