ROC Asset Solutions, LLC
111 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ROC Asset Solutions, LLC complaint mix by product
- Debt collection 94 84.7% – 0% relief
- Consumer Loan 6 5.4% – 0% relief
- Payday loan 6 5.4% – 0% relief
- Payday loan, 3 2.7% – 0% relief
- Credit reporting 1 0.9% – 0% relief
- Credit reporting, 1 0.9% – 0% relief
How ROC Asset Solutions, LLC's 111 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 94 |
| Consumer Loan | 6 |
| Payday loan | 6 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 37 |
| FL | 10 |
| TX | 7 |
| IL | 5 |
| NV | 5 |
| NJ | 4 |
| WI | 4 |
| UT | 3 |
| WA | 3 |
| OR | 3 |
| OH | 3 |
| MS | 3 |
| GA | 2 |
| LA | 2 |
| ME | 2 |
| MO | 2 |
| OK | 2 |
| AZ | 2 |
| DE | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 25 |
| Improper contact or sharing of info | 17 |
| False statements or representation | 13 |
| Taking/threatening an illegal action | 12 |
| Took or threatened to take negative or legal action | 11 |
| Threatened to contact someone or share information improperly | 7 |
| Problems when you are unable to pay | 6 |
| Cont'd attempts collect debt not owed | 5 |
| Received a loan I didn't apply for | 3 |
| Disclosure verification of debt | 2 |
| Applied for loan/did not receive money | 2 |
| Written notification about debt | 2 |
| Problem when making payments | 2 |
| Incorrect information on your report | 1 |
| Can't contact lender | 1 |
| Getting the loan | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 21 | 66.7% |
| 2016 | 41 | 2.4% |
| 2017 | 36 | 25% |
| 2018 | 5 | 20% |
| 2019 | 1 | 0% |
| 2020 | 3 | 33.3% |
| 2021 | 1 | 100% |
| 2024 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ROC Asset Solutions, LLC
ROC Asset Solutions, LLC's 111 logged complaints stay concentrated: only 30 states show a filing on record. 55.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2024-10-06.
ROC Asset Solutions, LLC answers 24.3% of complaints inside the CFPB's tracked window and closes 52.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ROC Asset Solutions, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ROC Asset Solutions, LLC have?
111, per the CFPB's public complaint count for this company (see the full breakdown above).
Does ROC Asset Solutions, LLC respond to complaints on time?
24.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about ROC Asset Solutions, LLC?
"Communication tactics", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.