Northway Broker Ltd.
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northway Broker Ltd. complaint mix by product
- Payday loan 21 67.7% – 43% relief
- Debt collection 9 29.0% – 44% relief
- Payday loan, 1 3.2% – 0% relief
How Northway Broker Ltd.'s 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan | 21 |
| Debt collection | 9 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| MA | 3 |
| CO | 3 |
| AZ | 2 |
| NJ | 2 |
| IL | 2 |
| MD | 2 |
| MI | 2 |
| TN | 1 |
| DC | 1 |
| MT | 1 |
| FL | 1 |
| NV | 1 |
| IA | 1 |
| CA | 1 |
| IN | 1 |
| OK | 1 |
| NC | 1 |
| NE | 1 |
| RI | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 8 |
| Can't contact lender | 8 |
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Disclosure verification of debt | 2 |
| Received a loan I didn't apply for | 2 |
| Charged bank acct wrong day or amt | 1 |
| Can't stop charges to bank account | 1 |
| Payment to acct not credited | 1 |
| Improper contact or sharing of info | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 20 | 90% |
| 2015 | 4 | 50% |
| 2016 | 1 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Northway Broker Ltd.
Northway Broker Ltd.'s 31 logged complaints stay concentrated: only 21 states show a filing on record. Only 9.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2022-06-20.
Northway Broker Ltd. answers 80.6% of complaints inside the CFPB's tracked window and closes 41.9% with a written explanation. 41.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northway Broker Ltd..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Northway Broker Ltd. have?
31, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Northway Broker Ltd. respond to complaints on time?
80.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Northway Broker Ltd.?
"Charged fees or interest I didn't expect", filed under the "Payday loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.