CFPB · Coded-category record
Northway Broker Ltd.
31 CFPB complaints · mostly coded fields (9.7% narrative) · top issue Charged fees or interest I didn't expect.
Northway Broker Ltd.: only 9.7% of 31 filings carry narrative text, mostly coded fields. Timely 80.6% · relief 41.9%. Allegations, not findings.
- Coded-category record
- -80% filings 2013 to 2022
CFPB relief outcome brief
CCDB company northway-broker-ltd
41.9% relief · 80.6% timely · 31 filings · Payday loan
Same-product relief peers
Nearest relief peer: Red Cedar Services, Inc (49.2% relief)
Northway Broker Ltd. closes 41.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Northway Broker Ltd.'s 31 filings
Only 9.7% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Northway Broker Ltd. complaint mix by product
- Payday loan 21 67.7% – 43% relief
- Debt collection 9 29.0% – 44% relief
- Payday loan, 1 3.2% – 0% relief
How Northway Broker Ltd.'s 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan | 21 |
| Debt collection | 9 |
| Payday loan, title loan, or personal loan | 1 |
Where Northway Broker Ltd. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 9.7% of this company's filings
Northway Broker Ltd. falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 1
- -80% vs 2013
Top States
| State | Complaints |
|---|---|
| MA | 3 |
| CO | 3 |
| AZ | 2 |
| NJ | 2 |
| IL | 2 |
| MD | 2 |
| MI | 2 |
| TN | 1 |
| DC | 1 |
| MT | 1 |
| FL | 1 |
| NV | 1 |
| IA | 1 |
| CA | 1 |
| IN | 1 |
| OK | 1 |
| NC | 1 |
| NE | 1 |
| RI | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest I didn't expect | 8 |
| Can't contact lender | 8 |
| Communication tactics | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Disclosure verification of debt | 2 |
| Received a loan I didn't apply for | 2 |
| Charged bank acct wrong day or amt | 1 |
| Can't stop charges to bank account | 1 |
| Payment to acct not credited | 1 |
| Improper contact or sharing of info | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 20 | 90% |
| 2015 | 4 | 50% |
| 2016 | 1 | 0% |
| 2022 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Northway Broker Ltd.'s coded-category complaint ledger
Northway Broker Ltd.'s 31 logged complaints stay concentrated: only 21 states show a filing. Only 9.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-06-20.
Northway Broker Ltd. answers 80.6% of complaints inside the CFPB's tracked window and closes 41.9% with a written explanation. 41.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan" draws the most filings, most often for "Charged fees or interest I didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Northway Broker Ltd..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Northway Broker Ltd.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Northway Broker Ltd. (80.6% timely; 41.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record