Total complaints
30
Filed since 2015
30 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
30 consumer complaints filed with the CFPB
This profile shows Kingston Financial, LLC's complaint history from CFPB public records. 30 consumers have filed complaints since 2015. The company has a 6.7% timely response rate and has provided relief in 0% of cases.
Total complaints
30
Filed since 2015
Timely response
6.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Kingston Financial, LLC's 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 17 |
| Payday loan | 6 |
| Credit reporting or other personal consumer reports | 5 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| State | Complaints |
|---|---|
| TX | 7 |
| OK | 4 |
| SC | 3 |
| VA | 3 |
| LA | 2 |
| IL | 2 |
| MA | 2 |
| IN | 1 |
| FL | 1 |
| GA | 1 |
| CA | 1 |
| PA | 1 |
| NC | 1 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 8 |
| Written notification about debt | 3 |
| Incorrect information on your report | 3 |
| Communication tactics | 2 |
| Took or threatened to take negative or legal action | 2 |
| Can't contact lender | 2 |
| Received a loan I didn't apply for | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Improper use of your report | 1 |
| False statements or representation | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Charged fees or interest I didn't expect | 1 |
| Can't stop charges to bank account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2016 | 6 | 16.7% |
| 2021 | 1 | 100% |
| 2022 | 1 | 0% |
| 2023 | 1 | 0% |
| 2024 | 6 | 0% |
| 2025 | 8 | 0% |
| 2026 | 5 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Kingston Financial, LLC has accumulated 30 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Kingston Financial, LLC reports a 6.7% timely-response rate and has closed 10% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Kingston Financial, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Kingston Financial, LLC has received 30 consumer complaints filed with the Consumer Financial Protection Bureau.
Kingston Financial, LLC has a 6.7% timely response rate to CFPB complaints.
The most common issue reported against Kingston Financial, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.