CFPB · Broad respondent spread

Problems at the end of the loan or lease

16.0K CFPB complaints · 473 companies (broad spread) · top product Vehicle loan or lease.

16.0K CFPB complaints

"Problems at the end of the loan or lease" names 473 companies (broad spread) on 16.0K filings · Ally Financial Inc. 9.2%. Allegations, not findings.

  • Volume rank #46 of 178
  • Ally Financial Inc. 9.2% of filings
  • Data updated June 2026
  • Broad respondent spread
16.0K
Total Complaints
473
Companies
Vehicle loan or lease
Top Product

Companies filing under "Problems at the end of the loan or lease"

# Company Complaints
1 Ally Financial Inc. 1.5K
2 Hyundai Capital America 1.3K
3 Santander Holdings USA, Inc. 765
4 JPMorgan Chase & Co. 675
5 Santander Consumer USA Holdings Inc. 675
6 Westlake Services, LLC 654
7 Toyota Motor Credit Corporation 636
8 Wells Fargo & Company 631
9 Capital One Financial Corporation 603
10 General Motors Financial Company, Inc. 570
11 Nissan Motor Acceptance Company LLC 440
12 American Honda Finance Corp 384
13 U.S. Bancorp 371
14 Credit Acceptance Corporation 348
15 Bridgecrest Acceptance Corporation 309
16 VW Credit 306
17 Truist Financial Corporation 282
18 TD Bank Us Holding Company 271
19 Navy Federal Credit Union 237
20 Mercedes Benz Financial Services 225
21 BMW Financial Services NA, LLC 222
22 Exeter Finance, LLC. 211
23 Ford Motor Credit Co. 208
24 Bank of America, National Association 202
25 PNC Bank N.A. 182
26 Fifth Third Financial Corporation 150
27 American Credit Acceptance, LLC 145
28 Huntington National Bank, the 127
29 CarMax, Inc. 123
30 World Omni Financial Corp. 116
31 United Services Automobile Association 113
32 FC HoldCo LLC 100
33 Global Lending Services LLC 98
34 Citizens Financial Group, Inc. 94
35 BMO Bank National Association 92
36 Tesla, Inc. 91
37 Carvana Group, LLC 85
38 Pentagon Federal Credit Union 78
39 Bank of the West 70
40 Consumer Portfolio Services, Inc. 68
41 Volvo Car Financial Services U.S., LLC 61
42 M&T Bank Corporation 61
43 OneMain Finance Corporation 51
44 HSBC North America Holdings Inc. 51
45 Bbva Financial Corporation 50
46 Citibank, N.a. 43
47 Keycorp 43
48 Synchrony Financial 41
49 Stellantis Financial Services US Corp. 40
50 United PanAm Financial Corp. 40

Source: CFPB Consumer Complaint Database

"Problems at the end of the loan or lease" across a broad respondent set

"Problems at the end of the loan or lease" appears across 473 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 9.2% of these filings.

With 473 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Vehicle loan or lease". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Problems at the end of the loan or lease" (#46 of 178; 473 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread