Volvo Car Financial Services U.S., LLC
379 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Volvo Car Financial Services U.S., LLC complaint mix by product
- Vehicle loan 194 51.2% – 2% relief
- Credit reporting 96 25.3% – 0% relief
- Credit reporting, 68 17.9% – 0% relief
- Debt collection 18 4.7% – 0% relief
- Money transfer, 2 0.5% – 0% relief
- Payday loan, 1 0.3% – 0% relief
How Volvo Car Financial Services U.S., LLC's 379 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 194 |
| Credit reporting or other personal consumer reports | 96 |
| Credit reporting, credit repair services, or other personal consumer reports | 68 |
| Debt collection | 18 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 57 |
| NY | 52 |
| FL | 47 |
| TX | 44 |
| MA | 19 |
| GA | 17 |
| IL | 14 |
| NJ | 14 |
| PA | 11 |
| AZ | 11 |
| CT | 10 |
| OH | 9 |
| WA | 9 |
| VA | 9 |
| CO | 7 |
| TN | 6 |
| MD | 6 |
| NC | 5 |
| NV | 4 |
| OR | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 104 |
| Problems at the end of the loan or lease | 61 |
| Managing the loan or lease | 52 |
| Improper use of your report | 46 |
| Problem with a company's investigation into an existing problem | 32 |
| Getting a loan or lease | 23 |
| Repossession | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Attempts to collect debt not owed | 7 |
| Took or threatened to take negative or legal action | 5 |
| False statements or representation | 4 |
| Struggling to pay your loan | 3 |
| Money was not available when promised | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Communication tactics | 1 |
| Written notification about debt | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 3 | 100% |
| 2019 | 16 | 100% |
| 2020 | 27 | 96.3% |
| 2021 | 40 | 100% |
| 2022 | 26 | 100% |
| 2023 | 52 | 98.1% |
| 2024 | 49 | 100% |
| 2025 | 123 | 98.4% |
| 2026 | 43 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Volvo Car Financial Services U.S., LLC
Volvo Car Financial Services U.S., LLC's 379 logged complaints stay concentrated: only 36 states show a filing on record. 49.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2026-06-25.
Volvo Car Financial Services U.S., LLC answers 98.9% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Volvo Car Financial Services U.S., LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Volvo Car Financial Services U.S., LLC have?
379, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Volvo Car Financial Services U.S., LLC respond to complaints on time?
98.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Volvo Car Financial Services U.S., LLC?
"Incorrect information on your report", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.