CFPB · Narrative-heavy record
Volvo Car Financial Services U.S., LLC
379 CFPB complaints · 49.1% with narratives · top issue Incorrect information on your report.
Volvo Car Financial Services U.S., LLC: 49.1% of 379 filings include consumer narratives. Timely 98.9% · relief 1.1% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +1333.3% filings 2018 to 2026
CFPB relief outcome brief
CCDB company volvo-car-financial-services-u-s-llc
1.1% relief · 98.9% timely · 379 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Auto Now Financial Services, Inc., Phoenix, AZ Branch (1.2% relief)
Volvo Car Financial Services U.S., LLC closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Volvo Car Financial Services U.S., LLC's 379 filings include narrative text
49.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Volvo Car Financial Services U.S., LLC complaint mix by product
- Vehicle loan 194 51.2% – 2% relief
- Credit reporting 96 25.3% – 0% relief
- Credit reporting, 68 17.9% – 0% relief
- Debt collection 18 4.7% – 0% relief
- Money transfer, 2 0.5% – 0% relief
- Payday loan, 1 0.3% – 0% relief
How Volvo Car Financial Services U.S., LLC's 379 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 194 |
| Credit reporting or other personal consumer reports | 96 |
| Credit reporting, credit repair services, or other personal consumer reports | 68 |
| Debt collection | 18 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, or personal loan | 1 |
Where Volvo Car Financial Services U.S., LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15% of this company's filings
Volvo Car Financial Services U.S., LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 43
- +1333.3% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 57 |
| NY | 52 |
| FL | 47 |
| TX | 44 |
| MA | 19 |
| GA | 17 |
| IL | 14 |
| NJ | 14 |
| PA | 11 |
| AZ | 11 |
| CT | 10 |
| OH | 9 |
| WA | 9 |
| VA | 9 |
| CO | 7 |
| TN | 6 |
| MD | 6 |
| NC | 5 |
| NV | 4 |
| OR | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 104 |
| Problems at the end of the loan or lease | 61 |
| Managing the loan or lease | 52 |
| Improper use of your report | 46 |
| Problem with a company's investigation into an existing problem | 32 |
| Getting a loan or lease | 23 |
| Repossession | 19 |
| Problem with a credit reporting company's investigation into an existing problem | 16 |
| Attempts to collect debt not owed | 7 |
| Took or threatened to take negative or legal action | 5 |
| False statements or representation | 4 |
| Struggling to pay your loan | 3 |
| Money was not available when promised | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Communication tactics | 1 |
| Written notification about debt | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 3 | 100% |
| 2019 | 16 | 100% |
| 2020 | 27 | 96.3% |
| 2021 | 40 | 100% |
| 2022 | 26 | 100% |
| 2023 | 52 | 98.1% |
| 2024 | 49 | 100% |
| 2025 | 123 | 98.4% |
| 2026 | 43 | 100% |
Source: CFPB Consumer Complaint Database
Volvo Car Financial Services U.S., LLC's narrative-rich complaint ledger
Volvo Car Financial Services U.S., LLC's 379 logged complaints stay concentrated: only 36 states show a filing. 49.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-25.
Volvo Car Financial Services U.S., LLC answers 98.9% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Volvo Car Financial Services U.S., LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Volvo Car Financial Services U.S., LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 379.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Volvo Car Financial Services U.S., LLC (98.9% timely; 1.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record