KY · Statewide CFPB complaints

Kentucky consumer complaints

1.4K companies · top product Credit reporting or other personal consumer reports · top issue Incorrect information on your report.

Top companies ↓ All states

Kentucky share of attributed US complaint volume

16.2M attributed filings across US states and territories in this mirror; Kentucky's count plus the residual equals that national total.

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Mid-pack filing posture

Kentucky mid-pack among US jurisdictions

Kentucky holds 70.4K attributed filings across 1.4K companies (0.4% national share).

70.4K CFPB complaints

Kentucky has 70.4K CFPB consumer complaints across 1.4K companies (45th percentile nationally, lower half). Top product: Credit reporting or other personal consumer reports; top issue: Incorrect information on your report. Volume reflects consumer allegations, not regulatory findings.

  • 45th percentile (lower half)
  • Transunion Intermediat… 23% of state filings
  • Data updated June 2026

Kentucky among nearby state ranks

Five jurisdictions around this state's CFPB complaint-volume position

Below midpoint
of 56 jurisdictions
#32
45th percentile by complaint volume
Delaware73.9KOklahoma73.8KKentucky70.4KPuerto Rico57.8KDistrict of Columbia56.9K

Most complained-about companies in Kentucky

Top companies in Kentucky

Attributed CFPB complaint volume among companies active in this state

In-state lead
Transunion Intermediate Holdings, Inc.
16.1K
23% of state filings
# Company Complaints
1 Transunion Intermediate Holdings, Inc. 16.1K
2 Equifax, Inc. 15.7K
3 Experian Information Solutions Inc. 14.0K
4 Capital One Financial Corporation 976
5 JPMorgan Chase & Co. 951
6 Block, Inc. 764
7 Citibank, N.a. 723
8 Synchrony Financial 591
9 U.S. Bancorp 585
10 Bank of America, National Association 585
11 PNC Bank N.A. 554
12 Wells Fargo & Company 545
13 Fifth Third Financial Corporation 540
14 GLA Collection Company, Inc. 482
15 Resurgent Capital Services L.P. 477
16 Encore Capital Group Inc. 448
17 Portfolio Recovery Associates, LLC 387
18 Navient Solutions, LLC. 358
19 Chime Financial Inc 331
20 Paypal Holdings, Inc 318
21 Bread Financial Holdings, Inc. 306
22 CL Holdings LLC 302
23 Discover Bank 299
24 American Express Company 270
25 Mohela 258
26 LexisNexis 256
27 Navy Federal Credit Union 217
28 National Credit Systems,Inc. 216
29 Truist Financial Corporation 210
30 CCS Financial Services, Inc. 196
31 CBC Companies, Inc. 184
32 Ocwen Financial Corporation 181
33 United Services Automobile Association 175
34 Nelnet, Inc. 166
35 Aes/Pheaa 157
36 Ally Financial Inc. 154
37 I.C. System, Inc. 148
38 Huntington National Bank, the 138
39 BB&T Corporation 136
40 Early Warning Services, LLC 134
41 Comerica 131
42 Credit Bureau Systems, Inc., Paducah, KY Branch 120
43 Kriya Capital, LLC 117
44 Barclays Bank Delaware 115
45 Erc 112
46 Credit Acceptance Corporation 109
47 OneMain Finance Corporation 106
48 Shellpoint Partners, LLC 104
49 Ditech Financial LLC 104
50 Maximus Federal Services, Inc. 103

Source: CFPB Consumer Complaint Database

About this data: Complaints are attributed to states based on the consumer's reported location. Kentucky complaint data reflects filings from consumers residing in the state and does not imply that companies are headquartered or operate exclusively there. Volume reflects consumer allegations, not regulatory findings. See the methodology page for sourcing detail. Kentucky accounts for 0.4% of the 16.2M complaints attributed to a US state or territory (0.7× the median state). Transunion Intermediate Holdings, Inc. alone accounts for 23% of Kentucky filings in this dataset.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets for Kentucky (#32 of 56; 0.4% national share). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026