CFPB · Lighter filing volume
GLA Collection Company, Inc.
1.0K CFPB complaints (light-volume third) · 33 states · top issue Attempts to collect debt not owed.
GLA Collection Company, Inc. is in the light-volume third with 1.0K CFPB complaints (ranks #341 of 342). Timely 99.4% · relief 0.6% · top product Debt collection. Allegations, not findings.
- Volume rank #341 of 342
- Lighter filing volume
- +775% filings 2013 to 2026
CFPB relief outcome brief
CCDB company gla-collection-company-inc
0.6% relief · 99.4% timely · 1.0K filings · Debt collection
Same-product relief peers
Nearest relief peer: Credit Corp Solutions Inc. (0.6% relief)
GLA Collection Company, Inc. closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of GLA Collection Company, Inc.'s 1.0K filings include narrative text
43.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
GLA Collection Company, Inc. complaint mix by product
- Debt collection 867 86.4% – 1% relief
- Credit reporting, 70 7.0% – 0% relief
- Credit reporting 58 5.8% – 0% relief
- Credit reporting 5 0.5% – 20% relief
- Debt or 3 0.3% – 0% relief
Lighter-volume mix: how GLA Collection Company, Inc.'s 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 867 |
| Credit reporting, credit repair services, or other personal consumer reports | 70 |
| Credit reporting or other personal consumer reports | 58 |
| Credit reporting | 5 |
| Debt or credit management | 3 |
Concentrated filing states for GLA Collection Company, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- KY
- 48.1% of this company's filings
GLA Collection Company, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 70
- +775% vs 2013
Top States
| State | Complaints |
|---|---|
| KY | 482 |
| IN | 238 |
| FL | 63 |
| OH | 49 |
| TX | 29 |
| TN | 26 |
| GA | 21 |
| SC | 13 |
| IL | 12 |
| CA | 11 |
| NC | 8 |
| AL | 4 |
| AZ | 3 |
| MI | 3 |
| VA | 3 |
| CO | 3 |
| OK | 3 |
| NJ | 2 |
| PA | 2 |
| LA | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 309 |
| Written notification about debt | 183 |
| False statements or representation | 98 |
| Took or threatened to take negative or legal action | 76 |
| Cont'd attempts collect debt not owed | 74 |
| Incorrect information on your report | 62 |
| Communication tactics | 62 |
| Disclosure verification of debt | 51 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Problem with a company's investigation into an existing problem | 20 |
| Improper use of your report | 19 |
| Improper contact or sharing of info | 6 |
| Threatened to contact someone or share information improperly | 5 |
| Incorrect information on credit report | 4 |
| Taking/threatening an illegal action | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Electronic communications | 1 |
| Confusing or missing disclosures | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Problem with customer service | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 8 | 87.5% |
| 2014 | 37 | 100% |
| 2015 | 45 | 91.1% |
| 2016 | 55 | 98.2% |
| 2017 | 95 | 100% |
| 2018 | 54 | 100% |
| 2019 | 70 | 100% |
| 2020 | 76 | 100% |
| 2021 | 92 | 100% |
| 2022 | 76 | 100% |
| 2023 | 59 | 100% |
| 2024 | 86 | 100% |
| 2025 | 180 | 100% |
| 2026 | 70 | 100% |
Source: CFPB Consumer Complaint Database
GLA Collection Company, Inc. in the light-volume third
GLA Collection Company, Inc.'s 1,003 logged complaints stay concentrated: only 33 states show a filing. 43.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#341 of 342).
GLA Collection Company, Inc. answers 99.4% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about GLA Collection Company, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for GLA Collection Company, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for GLA Collection Company, Inc. (#341 of 342; 99.4% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume