CFPB · Single-product concentration

Credit Bureau Systems, Inc., Paducah, KY Branch

334 CFPB complaints · 82.9% in "Debt collection" · top issue Attempts to collect debt not owed.

334 CFPB complaints

Credit Bureau Systems, Inc., Paducah, KY Branch: 82.9% of 334 CFPB complaints sit in "Debt collection". Timely 99.7% · relief 26.6%. Allegations, not findings.

  • Single-product concentration
  • +3800% filings 2013 to 2026

CFPB relief outcome brief

CCDB company credit-bureau-systems-inc-paducah-ky-branch

26.6% relief · 99.7% timely · 334 filings · Debt collection

Nearest relief peer: Merchants' Credit Guide Company (26.2% relief)

Credit Bureau Systems, Inc.,…26.6%Telerecovery Corporation0.3%Consumer Financial Services …0.6%Transform Credit Inc.21.2%Perfection Collection0.6%
Closed-with-relief % among Credit Bureau Systems, Inc., Paducah, KY Branch and nearest filing-volume peers

Credit Bureau Systems, Inc., Paducah, KY Branch closes 26.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Credit Bureau Systems, Inc., Paducah, KY Branch's 334 filings include narrative text

43.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 26.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Credit Bureau Systems, Inc., Paducah, KY Branch complaint mix by product

Total complaints: 334

Credit Bureau Systems, Inc., Paducah, KY Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 334 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 277 complaints (82.9%), resolution 25.3% Debt collection 82.9% Credit reporting: 34 complaints (10.2%), resolution 55.9% Credit reporting 10.2% Credit reporting,: 20 complaints (6.0%), resolution 0.0% Credit reporting: 2 complaints (0.6%), resolution 0.0% Vehicle loan: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 277 82.9% 25% relief
  • Credit reporting 34 10.2% 56% relief
  • Credit reporting, 20 6.0% 0% relief
  • Credit reporting 2 0.6% 0% relief
  • Vehicle loan 1 0.3% 0% relief

How Credit Bureau Systems, Inc., Paducah, KY Branch's 334 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 277
Credit reporting or other personal consumer reports 34
Credit reporting, credit repair services, or other personal consumer reports 20
Credit reporting 2
Vehicle loan or lease 1

Where Credit Bureau Systems, Inc., Paducah, KY Branch complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
KY
35.9% of this company's filings
KY120MO53TN31IN17MS15FL15TX12GA12

Credit Bureau Systems, Inc., Paducah, KY Branch rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
39
+3800% vs 2013
020406080100 20132015201720192021202320252026 39

Top States

State Complaints
KY 120
MO 53
TN 31
IN 17
MS 15
FL 15
TX 12
GA 12
OH 7
NC 6
AL 6
IL 6
CA 6
WV 4
NY 3
KS 3
VA 3
AR 2
AZ 2
LA 2

Top Issues

Issue Complaints
Attempts to collect debt not owed 89
Written notification about debt 64
False statements or representation 46
Took or threatened to take negative or legal action 34
Incorrect information on your report 32
Communication tactics 14
Disclosure verification of debt 11
Improper use of your report 10
Cont'd attempts collect debt not owed 10
Problem with a company's investigation into an existing problem 6
Problem with a credit reporting company's investigation into an existing problem 6
Improper contact or sharing of info 5
Threatened to contact someone or share information improperly 4
Incorrect information on credit report 2
Problems at the end of the loan or lease 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 7 100%
2015 12 91.7%
2016 11 100%
2017 15 100%
2018 15 100%
2019 17 100%
2020 17 100%
2021 22 100%
2022 47 100%
2023 20 100%
2024 26 100%
2025 85 100%
2026 39 100%

Source: CFPB Consumer Complaint Database

Credit Bureau Systems, Inc., Paducah, KY Branch filings cluster in one product

Credit Bureau Systems, Inc., Paducah, KY Branch's 334 logged complaints stay concentrated: only 26 states show a filing. 43.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.

Credit Bureau Systems, Inc., Paducah, KY Branch answers 99.7% of complaints inside the CFPB's tracked window and closes 72.2% with a written explanation. 26.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Bureau Systems, Inc., Paducah, KY Branch.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Credit Bureau Systems, Inc., Paducah, KY Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Credit Bureau Systems, Inc., Paducah, KY Branch (99.7% timely; 26.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration