HI · Statewide CFPB complaints

Hawaii consumer complaints

801 companies · top product Credit reporting or other personal consumer reports · top issue Incorrect information on your report.

Top companies ↓ All states

Hawaii's narrow slice of attributed US volume

16.2M attributed filings across US states and territories; Hawaii's 0.2% share sits in the narrower third.

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Lighter attributed filing volume

Hawaii in the light-volume third

Hawaii sits in the lightest third by CFPB attributed complaint count (28.1K · #42 of 56).

28.1K CFPB complaints

Hawaii is in the light-volume third with 28.1K CFPB complaints across 801 companies. Top product: Credit reporting or other personal consumer reports; top issue: Incorrect information on your report. Volume is allegations, not findings.

  • 27th percentile (lower half)
  • Transunion Intermediat… 24% of state filings
  • Data updated June 2026

Hawaii among nearby lighter-volume ranks

Five jurisdictions around this state's position · 0.3× median intensity

Below midpoint
of 56 jurisdictions
#42
27th percentile by complaint volume
New Mexico32.2KNebraska28.6KHawaii28.1KWest Virginia20.0KNew Hampshire19.3K

Most complained-about companies in Hawaii

Top companies in Hawaii

Attributed CFPB complaint volume among companies active in this state

In-state lead
Transunion Intermediate Holdings, Inc.
6.7K
24% of state filings
# Company Complaints
1 Transunion Intermediate Holdings, Inc. 6.7K
2 Equifax, Inc. 6.5K
3 Experian Information Solutions Inc. 5.9K
4 Bank of America, National Association 529
5 Citibank, N.a. 478
6 JPMorgan Chase & Co. 427
7 Capital One Financial Corporation 360
8 Wells Fargo & Company 325
9 Barclays Bank Delaware 250
10 Ocwen Financial Corporation 214
11 Navy Federal Credit Union 212
12 Bank of Hawaii Corporation 211
13 First Hawaiian, Inc. 203
14 American Express Company 201
15 Synchrony Financial 191
16 Navient Solutions, LLC. 144
17 Portfolio Recovery Associates, LLC 139
18 Paypal Holdings, Inc 137
19 Encore Capital Group Inc. 132
20 Block, Inc. 109
21 U.S. Bancorp 105
22 United Services Automobile Association 101
23 Resurgent Capital Services L.P. 99
24 Discover Bank 94
25 Bread Financial Holdings, Inc. 85
26 Mohela 82
27 CBC Companies, Inc. 79
28 Nelnet, Inc. 76
29 Select Portfolio Servicing, Inc. 72
30 Shellpoint Partners, LLC 68
31 CL Holdings LLC 67
32 Goldman Sachs Bank USA 64
33 TD Bank Us Holding Company 64
34 LexisNexis 63
35 Ally Financial Inc. 59
36 Freedom Mortgage Company 59
37 Ditech Financial LLC 56
38 Nationstar Mortgage LLC 53
39 Aes/Pheaa 51
40 Mr. Cooper Group Inc. 47
41 PNC Bank N.A. 42
42 Aargon Agency, Inc. 39
43 Pending Company Match 37
44 LoanCare, LLC 37
45 Transworld Systems Inc 36
46 CCS Financial Services, Inc. 36
47 Guardian Capital Management Hawaii, LLC 35
48 EdFinancial Services 35
49 Chime Financial Inc 34
50 Rocket Mortgage, LLC 32

Source: CFPB Consumer Complaint Database

About this data: Complaints are attributed by the consumer's reported location. Hawaii's lighter filing count still lists named companies with real CFPB rows. Volume is allegations, not findings. See the methodology page for sourcing detail. Hawaii accounts for 0.2% of the 16.2M complaints attributed to a US state or territory (0.3× the median state). Transunion Intermediate Holdings, Inc. alone accounts for 24% of Hawaii filings in this dataset.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets for Hawaii (#42 of 56; 0.2% national share). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026