Unsolicited issuance of credit card

1.7K consumer complaints across 71 companies

This page tracks consumer complaints about "Unsolicited issuance of credit card" filed with the CFPB. 1,707 complaints mention this issue across 71 companies. The most affected product category is "Credit card".

1.7K
Total Complaints
71
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 CITIBANK, N.A. 240
2 SYNCHRONY FINANCIAL 233
3 CAPITAL ONE FINANCIAL CORPORATION 196
4 JPMORGAN CHASE & CO. 185
5 WELLS FARGO & COMPANY 166
6 Paypal Holdings, Inc 127
7 BANK OF AMERICA, NATIONAL ASSOCIATION 106
8 BARCLAYS BANK DELAWARE 63
9 DISCOVER BANK 58
10 U.S. BANCORP 49
11 AMERICAN EXPRESS COMPANY 47
12 TD BANK US HOLDING COMPANY 22
13 IMC Capital, LLC 21
14 Bread Financial Holdings, Inc. 17
15 UNITED SERVICES AUTOMOBILE ASSOCIATION 16
16 STERLING JEWELERS, INC. 14
17 FIFTH THIRD FINANCIAL CORPORATION 14
18 Netspend Corporation 12
19 FIRST NATIONAL BANK OF OMAHA 10
20 HSBC NORTH AMERICA HOLDINGS INC. 9
21 SUNTRUST BANKS, INC. 7
22 Colony Brands, Inc. 6
23 CITIZENS FINANCIAL GROUP, INC. 6
24 NAVY FEDERAL CREDIT UNION 5
25 SANTANDER BANK, NATIONAL ASSOCIATION 5
26 Portfolio Recovery Associates, LLC 4
27 PNC Bank N.A. 4
28 Synovus Bank 4
29 KEYCORP 3
30 STATE FARM BANK, FSB 3
31 REGIONS FINANCIAL CORPORATION 3
32 Convergent Resources, Inc. 2
33 BBVA FINANCIAL CORPORATION 2
34 ENCORE CAPITAL GROUP INC. 2
35 Comerica 2
36 BANCO POPULAR DE PUERTO RICO 2
37 Army and Air Force Exchange Service 2
38 Santander Consumer USA Holdings Inc. 2
39 ALLY FINANCIAL INC. 2
40 COMMERCE BANK 2
41 Continental Finance Company, LLC 2
42 Blackhawk Network Holdings Inc. 2
43 TRANSUNION INTERMEDIATE HOLDINGS, INC. 2
44 RABOBANK, NATIONAL ASSOCIATION 1
45 SIMM Associates, Inc. 1
46 BANKERS HEALTHCARE GROUP LLC 1
47 Dynamic Recovery Solutions, LLC 1
48 BB&T CORPORATION 1
49 PENTAGON FEDERAL CREDIT UNION 1
50 BANK OF THE WEST 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Unsolicited issuance of credit card" Complaints

The CFPB public record contains 1,707 consumer complaints tagged with the issue "Unsolicited issuance of credit card", distributed across 71 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Unsolicited issuance of credit card" is raised is "Credit card". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Unsolicited issuance of credit card" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Unsolicited issuance of credit card", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Unsolicited issuance of credit card" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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