CFPB · Single-product concentration
Hometown Equity Mortgage
4 CFPB complaints · 75% in "Mortgage" · top issue Unsolicited issuance of credit card.
Hometown Equity Mortgage: 75% of 4 CFPB complaints sit in "Mortgage". Timely 50% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2012 to 2019
CFPB relief outcome brief
CCDB company hometown-equity-mortgage
0% relief · 50% timely · 4 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Hometown Equity Mortgage closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Hometown Equity Mortgage complaint mix by product
- Mortgage 3 75.0% – 0% relief
- Credit card 1 25.0% – 0% relief
How Hometown Equity Mortgage's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
| Credit card | 1 |
Concentrated filing states for Hometown Equity Mortgage
Top states by attributed CFPB complaint volume for this company
- Leading state
- MO
- 50% of this company's filings
Hometown Equity Mortgage complaints by year
Annual filing volume from the CFPB public database
- 2019
- 1
- 0% vs 2012
Top States
| State | Complaints |
|---|---|
| MO | 2 |
| KS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Unsolicited issuance of credit card | 1 |
| Settlement process and costs | 1 |
| Loan modification,collection,foreclosure | 1 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2014 | 1 | 0% |
| 2016 | 1 | 0% |
| 2019 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Hometown Equity Mortgage filings cluster in one product
Hometown Equity Mortgage's 4 logged complaints stay concentrated: only 2 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2019-05-24.
Hometown Equity Mortgage answers 50% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Unsolicited issuance of credit card."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Hometown Equity Mortgage.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Hometown Equity Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Hometown Equity Mortgage (50% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration