2026 data Public-data reference. official source

Convergent Resources, Inc.

7.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

7.8K consumer complaints filed with the CFPB

This profile shows Convergent Resources, Inc.'s complaint history from CFPB public records. 7,807 consumers have filed complaints since 2012. The company has a 99.9% timely response rate and has provided relief in 0% of cases.

7.8K
Total Complaints
99.9%
Timely Response
3%
Disputed
0%
Relief Provided
57
States Active
2012
Since

Total complaints

7.8K

Filed since 2012

Timely response

99.9%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Convergent Resources, Inc. complaint mix by product

Total complaints: 7.8K

Convergent Resources, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 7.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 6,630 complaints (85.2%), resolution 0.0% Debt collection 85.2% Credit reporting,: 1,062 complaints (13.6%), resolution 0.0% Credit reporting, 13.6% Credit reporting: 41 complaints (0.5%), resolution 0.0% Credit reporting: 26 complaints (0.3%), resolution 0.0% Credit card: 9 complaints (0.1%), resolution 0.0% Consumer Loan: 8 complaints (0.1%), resolution 0.0% Student loan: 7 complaints (0.1%), resolution 0.0%
  • Debt collection 7K 85.2% 0% relief
  • Credit reporting, 1K 13.6% 0% relief
  • Credit reporting 41 0.5% 0% relief
  • Credit reporting 26 0.3% 0% relief
  • Credit card 9 0.1% 0% relief
  • Consumer Loan 8 0.1% 0% relief
  • Student loan 7 0.1% 0% relief

How Convergent Resources, Inc.'s 7.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 6.6K
Credit reporting, credit repair services, or other personal consumer reports 1.1K
Credit reporting or other personal consumer reports 41
Credit reporting 26
Credit card 9
Consumer Loan 8
Student loan 7
Credit card or prepaid card 6
Bank account or service 6
Payday loan, title loan, or personal loan 3
Checking or savings account 3
Money transfer, virtual currency, or money service 3
Mortgage 2
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
FL 928
TX 848
CA 841
GA 613
NY 358
IL 345
NJ 303
PA 300
MI 216
OH 211
AZ 206
VA 205
LA 200
MD 169
NV 158
TN 157
SC 128
AL 126
IN 121
NC 111

Top Issues

Issue Complaints
Attempts to collect debt not owed 2.8K
Written notification about debt 1.2K
Cont'd attempts collect debt not owed 1.2K
Incorrect information on your report 654
False statements or representation 408
Communication tactics 377
Disclosure verification of debt 376
Problem with a credit reporting company's investigation into an existing problem 260
Took or threatened to take negative or legal action 213
Improper use of your report 170
Improper contact or sharing of info 58
Threatened to contact someone or share information improperly 33
Taking/threatening an illegal action 28
Incorrect information on credit report 24
Credit monitoring or identity theft protection services 13
Managing the loan or lease 7
Account opening, closing, or management 5
Dealing with your lender or servicer 4
Fraud or scam 4
Problem with a company's investigation into an existing problem 3

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 131 97.7%
2014 538 100%
2015 464 100%
2016 491 100%
2017 982 100%
2018 1.0K 100%
2019 720 100%
2020 790 99.6%
2021 1.1K 100%
2022 924 100%
2023 566 100%
2024 58 100%
2025 54 100%
2026 7 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Convergent Resources, Inc.

Convergent Resources, Inc. has accumulated 7,807 consumer complaints in the CFPB public database, with filings active across 57 U.S. states. Of those submissions, 2,884 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Convergent Resources, Inc. reports a 99.9% timely-response rate and has closed 99.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Convergent Resources, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Convergent Resources, Inc. have?

Convergent Resources, Inc. has received 7,807 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Convergent Resources, Inc. respond to complaints on time?

Convergent Resources, Inc. has a 99.9% timely response rate to CFPB complaints.

What is the most common complaint about Convergent Resources, Inc.?

The most common issue reported against Convergent Resources, Inc. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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