Credit reporting

1.7K consumer complaints across 38 companies

This page tracks consumer complaints about "Credit reporting" filed with the CFPB. 1,696 complaints mention this issue across 38 companies. The most affected product category is "Credit card".

1.7K
Total Complaints
38
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Capital One Financial Corporation 405
2 Citibank, N.a. 303
3 Bank of America, National Association 270
4 JPMorgan Chase & Co. 185
5 Synchrony Financial 137
6 American Express Company 104
7 Discover Bank 60
8 Wells Fargo & Company 46
9 Barclays Bank Delaware 44
10 U.S. Bancorp 29
11 United Services Automobile Association 11
12 PNC Bank N.A. 9
13 Experian Information Solutions Inc. 8
14 Navy Federal Credit Union 8
15 Fifth Third Financial Corporation 8
16 First National Bank of Omaha 7
17 TD Bank Us Holding Company 7
18 HSBC North America Holdings Inc. 6
19 Equifax, Inc. 6
20 State Farm Bank, Fsb 5
21 BB&T Corporation 5
22 Suntrust Banks, Inc. 4
23 BMO Bank National Association 3
24 Bbva Financial Corporation 3
25 Resurgent Capital Services L.P. 3
26 M&T Bank Corporation 2
27 Regions Financial Corporation 2
28 Citizens Financial Group, Inc. 2
29 Onemain Financial Holdings, LLC. 2
30 Synovus Bank 2
31 Commerce Bank 2
32 Pending Company Match 2
33 First Horizon Bank 1
34 U.S. Bank National Association - San Francisco Main Branch 1
35 First Hawaiian, Inc. 1
36 Popular Bank 1
37 Ocwen Financial Corporation 1
38 Pentagon Federal Credit Union 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Credit reporting" Complaints

The CFPB public record contains 1,696 consumer complaints tagged with the issue "Credit reporting", distributed across 38 distinct companies that have been named as the respondent on at least one filing. With only 38 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.

The most common product category where "Credit reporting" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Credit reporting" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Credit reporting", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.