CFPB · Narrative-heavy record
Minto Financial dba Minto Money
185 CFPB complaints · 61.1% with narratives · top issue Charged fees or interest you didn't expect.
Minto Financial dba Minto Money: 61.1% of 185 filings include consumer narratives. Timely 95.1% · relief 0% · top product Payday loan, title loan, or personal loan. Allegations, not findings.
- Narrative-heavy record
- +46.7% filings 2020 to 2026
CFPB relief outcome brief
CCDB company minto-financial-dba-minto-money
0% relief · 95.1% timely · 185 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Kashia Services (0% relief)
Minto Financial dba Minto Money closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Minto Financial dba Minto Money's 185 filings include narrative text
61.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Minto Financial dba Minto Money complaint mix by product
- Payday loan, 91 49.2% – 0% relief
- Payday loan, 84 45.4% – 0% relief
- Debt collection 6 3.2% – 0% relief
- Credit reporting, 2 1.1% – 0% relief
- Student loan 1 0.5% – 0% relief
- Money transfer, 1 0.5% – 0% relief
How Minto Financial dba Minto Money's 185 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 91 |
| Payday loan, title loan, personal loan, or advance loan | 84 |
| Debt collection | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Student loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Where Minto Financial dba Minto Money complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 11.9% of this company's filings
Minto Financial dba Minto Money rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 22
- +46.7% vs 2020
Top States
| State | Complaints |
|---|---|
| FL | 22 |
| GA | 17 |
| CA | 16 |
| MD | 15 |
| IL | 13 |
| MA | 10 |
| CO | 9 |
| WA | 9 |
| OH | 9 |
| NJ | 8 |
| AZ | 7 |
| NC | 7 |
| TX | 6 |
| IN | 5 |
| SD | 4 |
| MN | 4 |
| MI | 4 |
| IA | 3 |
| ID | 2 |
| NH | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 117 |
| Struggling to pay your loan | 24 |
| Received a loan you didn't apply for | 9 |
| Problem with the payoff process at the end of the loan | 8 |
| Getting the loan | 4 |
| Can't contact lender or servicer | 3 |
| Can't stop withdrawals from your bank account | 3 |
| Problem when making payments | 2 |
| Attempts to collect debt not owed | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Problem with additional add-on products or services | 1 |
| Incorrect information on your report | 1 |
| Struggling to repay your loan | 1 |
| Threatened to contact someone or share information improperly | 1 |
| False statements or representation | 1 |
| Fraud or scam | 1 |
| Electronic communications | 1 |
| Getting a line of credit | 1 |
| Improper use of your report | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 15 | 100% |
| 2021 | 16 | 100% |
| 2022 | 44 | 100% |
| 2023 | 22 | 100% |
| 2024 | 21 | 95.2% |
| 2025 | 45 | 95.6% |
| 2026 | 22 | 72.7% |
Source: CFPB Consumer Complaint Database
Minto Financial dba Minto Money's narrative-rich complaint ledger
Minto Financial dba Minto Money's 185 logged complaints stay concentrated: only 30 states show a filing. 61.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-25.
Minto Financial dba Minto Money answers 95.1% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Minto Financial dba Minto Money.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Minto Financial dba Minto Money: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 185.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Minto Financial dba Minto Money (95.1% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record