Minto Financial dba Minto Money
185 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Minto Financial dba Minto Money complaint mix by product
- Payday loan, 91 49.2% – 0% relief
- Payday loan, 84 45.4% – 0% relief
- Debt collection 6 3.2% – 0% relief
- Credit reporting, 2 1.1% – 0% relief
- Student loan 1 0.5% – 0% relief
- Money transfer, 1 0.5% – 0% relief
How Minto Financial dba Minto Money's 185 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 91 |
| Payday loan, title loan, personal loan, or advance loan | 84 |
| Debt collection | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Student loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 22 |
| GA | 17 |
| CA | 16 |
| MD | 15 |
| IL | 13 |
| MA | 10 |
| CO | 9 |
| WA | 9 |
| OH | 9 |
| NJ | 8 |
| AZ | 7 |
| NC | 7 |
| TX | 6 |
| IN | 5 |
| SD | 4 |
| MN | 4 |
| MI | 4 |
| IA | 3 |
| ID | 2 |
| NH | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 117 |
| Struggling to pay your loan | 24 |
| Received a loan you didn't apply for | 9 |
| Problem with the payoff process at the end of the loan | 8 |
| Getting the loan | 4 |
| Can't contact lender or servicer | 3 |
| Can't stop withdrawals from your bank account | 3 |
| Problem when making payments | 2 |
| Attempts to collect debt not owed | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 2 |
| Problem with additional add-on products or services | 1 |
| Incorrect information on your report | 1 |
| Struggling to repay your loan | 1 |
| Threatened to contact someone or share information improperly | 1 |
| False statements or representation | 1 |
| Fraud or scam | 1 |
| Electronic communications | 1 |
| Getting a line of credit | 1 |
| Improper use of your report | 1 |
| Was approved for a loan, but didn't receive the money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 15 | 100% |
| 2021 | 16 | 100% |
| 2022 | 44 | 100% |
| 2023 | 22 | 100% |
| 2024 | 21 | 95.2% |
| 2025 | 45 | 95.6% |
| 2026 | 22 | 72.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Minto Financial dba Minto Money
Minto Financial dba Minto Money's 185 logged complaints stay concentrated: only 30 states show a filing on record. 61.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-25.
Minto Financial dba Minto Money answers 95.1% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Minto Financial dba Minto Money.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Minto Financial dba Minto Money have?
185, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Minto Financial dba Minto Money respond to complaints on time?
95.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Minto Financial dba Minto Money?
"Charged fees or interest you didn't expect", filed under the "Payday loan, title loan, or personal loan" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.