2026 data Public-data reference. official source

Minto Financial dba Minto Money

145 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

145 consumer complaints filed with the CFPB

This profile shows Minto Financial dba Minto Money's complaint history from CFPB public records. 145 consumers have filed complaints since 2020. The company has a 95.2% timely response rate and has provided relief in 0% of cases.

145
Total Complaints
95.2%
Timely Response
0%
Disputed
0%
Relief Provided
26
States Active
2020
Since

Total complaints

145

Filed since 2020

Timely response

95.2%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 95.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Minto Financial dba Minto Money complaint mix by product

Total complaints: 145

Minto Financial dba Minto Money complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 145 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 81 complaints (55.9%), resolution 0.0% Payday loan, 55.9% Payday loan,: 58 complaints (40.0%), resolution 0.0% Payday loan, 40.0% Debt collection: 3 complaints (2.1%), resolution 0.0% Student loan: 1 complaints (0.7%), resolution 0.0% Money transfer,: 1 complaints (0.7%), resolution 0.0% Credit reporting,: 1 complaints (0.7%), resolution 0.0%
  • Payday loan, 81 55.9% 0% relief
  • Payday loan, 58 40.0% 0% relief
  • Debt collection 3 2.1% 0% relief
  • Student loan 1 0.7% 0% relief
  • Money transfer, 1 0.7% 0% relief
  • Credit reporting, 1 0.7% 0% relief

How Minto Financial dba Minto Money's 145 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, or personal loan 81
Payday loan, title loan, personal loan, or advance loan 58
Debt collection 3
Student loan 1
Money transfer, virtual currency, or money service 1
Credit reporting, credit repair services, or other personal consumer reports 1

Top States

State Complaints
GA 16
FL 14
CA 12
IL 11
MD 10
OH 9
WA 8
MA 8
NC 7
CO 6
NJ 6
AZ 6
MI 4
TX 4
MN 4
IN 4
IA 3
NH 2
SD 2
NV 1

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 90
Struggling to pay your loan 22
Received a loan you didn't apply for 9
Problem with the payoff process at the end of the loan 7
Getting the loan 3
Can't contact lender or servicer 3
Can't stop withdrawals from your bank account 2
Attempts to collect debt not owed 2
Problem when making payments 2
Struggling to repay your loan 1
Getting a line of credit 1
Fraud or scam 1
Incorrect information on your report 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2020 14 100%
2021 14 100%
2022 38 100%
2023 19 100%
2024 18 94.4%
2025 32 93.8%
2026 10 60%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Minto Financial dba Minto Money

Minto Financial dba Minto Money has accumulated 145 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 79 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-27, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Minto Financial dba Minto Money reports a 95.2% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Charged fees or interest you didn't expect".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Minto Financial dba Minto Money: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Minto Financial dba Minto Money have?

Minto Financial dba Minto Money has received 145 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Minto Financial dba Minto Money respond to complaints on time?

Minto Financial dba Minto Money has a 95.2% timely response rate to CFPB complaints.

What is the most common complaint about Minto Financial dba Minto Money?

The most common issue reported against Minto Financial dba Minto Money is "Charged fees or interest you didn't expect" in the "Payday loan, title loan, or personal loan" product category.

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